Great Foundation for Newcomers, Growth Consideration for Experienced StaffThe good things1. Gained New Knowledge & Experience
This company has provided me with extensive new knowledge and hands-on experience. I was guided on the implementation of the SAP system and ESS (Employee Self-Service) system, which enhanced my technical and system management skills.
2. Exposure to Various Training Programs
I was actively involved in multiple training programs, including Safety & Health training, as well as technical training related to Injection Molding and Blowing processes conducted by experienced external trainers. In addition, HQ consistently provided weekly training sessions covering health awareness, motivation, and plastic industry knowledge.
3. A Great Learning Platform
I would describe this company as an excellent learning institution, especially for fresh graduates or individuals who are new to the industry. It offers strong guidance, structured learning, and valuable industry exposure.
The challenges1. Repetitive Reporting as Major Workload.In the QA section, handling customer complaints involves multiple layers of reporting. For each complaint, QA is required to prepare and submit reports in several formats, include:
- ESS system (for HQ records)
- Excel template for Plant Manager
- Excel template for HQ
- Weekly HOD report
- Monthly customer complaint analysis
- Quarterly customer report
2. Responsibility Imbalance in Problem Solving
Although customer complaints often originate from production issues. QA is typically required to propose and provide corrective actions and solutions.This creates a situation where QA carries the responsibility for resolving issues that operationally controlled by Production
3. High Operator Turnover & Sustainability Challenges frequent operator turnover becomes challenging, new operators are not yet familiar with defect identification.
4. No Bonus.
5. No OT but you require to work more than working hours.
6. Monthly rework activity at customer site