Kintetsu World Express
    (35 reviews)

    Company Reviews

    Working at Kintetsu World Express

    3.535 ratings in total
    5
    8
    4
    12
    3
    8
    2
    4
    1
    3
    80%
    Rate salary as high or average
    54%
    Employees recommend this employer to friends
    Work/Life balance
    3.1(35 ratings)
    Career development
    3.1(35 ratings)
    Benefits & perks
    2.8(35 ratings)
    Management
    2.9(35 ratings)
    Working environment
    3.2(35 ratings)
    Diversity & equal opportunity
    4.0(4 ratings)
    Ratings for Kintetsu World Express are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 35 reviews sorted by most recent
    Sort by
    most recent
    4.0
    Warehouse Manager
    May 2026
    Batu Maung Penang3 to 4 years in the role, former employee
    great experience, however working hour is too long
    The good thingsvery supportive direct reporting manager and managing director staff are very supportive and knowledgable
    The challengesPenang freight team, account team is not supportive unable to support customer request
    5.0
    Human Resources Officer
    Feb 2026
    Sepang Selangor1 to 2 years in the role, current employee
    A Year of Growth, Responsibility, and Continuous Improvement Committed to Performance, Accountabilit
    The good thingsI have enjoyed working with the team and learning new skills throughout my time here. The supportive environment has helped me improve my communication and problem-solving abilities. I also appreciate the opportunity to handle different responsibilities, which has increased my confidence and experience. Working together to achieve targets and completing tasks successfully has been very rewarding.
    The challengesOne of the main challenges has been managing tight deadlines and handling multiple tasks at the same time. Sometimes, delays in communication or receiving documents at the last minute can affect workflow and create unnecessary pressure. Improving early communication, better planning, and clearer coordination between departments or vendors would help increase efficiency and reduce delays. Additionally, having more structured processes and timely updates would support smoother daily operations and improve overall team performance.
    3.0
    Human Resources Executive
    Feb 2026
    Penang Island Penang3 to 4 years in the role, current employee
    Old & stubborn company
    The good thingsTwice bonus payout in a year, comfort zone
    The challengesRunning with local company style in a MNC company, none flexibility, not youthful environment, rely with traditional working mode & style, less staff's benefits, none improvement on the system use in work
    5.0
    Muhammad jaidi bin ab haji
    Oct 2025
    Sepang Selangor-1 to 0 years in the role, current employee
    Menambah pengalaman
    The good thingsSentiasa berkerjasama dalam berpasukan
    The challengesCari kelebihan dari segi kewangan
    4.0
    Customer Service
    Aug 2023
    Ipoh Perak5 to 6 years in the role, former employee
    Overall is good and happy working.
    The good thingsFriendly and good working environment. Salary on time
    The challengesHave to meet the timeline before the goods delivery.
    1.0
    Customer service
    Jun 2023
    Take it or Leave it when you reisgn
    The good thingsOT all the time. so that you can earn an extra OT fee.
    The challengesBetter if you have a lot of experience, or you get what you cannot see.
    1 person found this helpful
    1.0
    Preposterous department
    May 2023
    Penang3 to 4 years in the role, former employee
    Preposterous and stressful department
    The good thingsGood and friendly colleagues at all locations
    The challengesPreposterous work being practiced in this particular department
    1 person found this helpful
    5.0
    Admin assistance
    Jan 2023
    We work here like family, all staff very kind and helpfull
    The good thingsAll staff kind and friendly, salary is average.
    The challengesNo have challenges if u ca manage your time properly
    5.0
    Warehouse worker
    Jan 2023
    Sungai Ara PenangLess than 1 year in the role, former employee
    Good working environment
    The good thingsOvertime rates and maximum overtime hours that quite high.
    The challengesSeasonal incoming goods and struggle to finish task in time.
    1 person found this helpful
    5.0
    Customer service coordinator
    May 2022
    5 to 6 years in the role, former employee
    Very supportive and understanding boses
    The good thingsVery much enjoyed, very kind of collougue
    The challengesSalary and benifit are low.................
    1 person found this helpful
    5.0
    Logistics assistant
    May 2022
    Ipoh PerakLess than 1 year in the role, former employee
    Exposing myself in logistics chain
    The good thingsGood Working Environment and Friendly Staff
    The challengesFacing Problems with customers and port
    1 person found this helpful
    3.0
    sales
    Sep 2021
    political company and divide into different group of HOD which you need to choose wisely
    The good thingsgood colleagues but not with the HOD as they will only give you pressure instead of motivate you
    The challengesyou need to be independent
    1 person found this helpful
    4.0
    Security Manager
    Dec 2020
    Kuala Lumpur International Airport Selangor1 to 2 years in the role, current employee
    Safety and Security practitioner..
    The good thingsAble to grab opportunity and take new challenges..
    The challengesSometime direction received from HQ are not specified for site implementation..
    1 person found this helpful
    2.0
    Executive
    Oct 2020
    Penang1 to 2 years in the role, current employee
    Upper management benefits too good, middle and lower are lack of
    The good thingsfriendly employee who have a same feel about upper management.
    The challengesNon friendly to new fresh graduate.
    1 person found this helpful
    2.0
    General worker
    Mar 2020
    3 to 4 years in the role, current employee
    Multitasking, No work life balance
    The good thingsGenerally the overal benefits is consider average.
    The challengesManagement will load you until the max. Company do not know how to treasure people. Only treasure people when people want to resign. They don't even bother to ask on the situation that is happening in the respective operation. No proper planning on manpower or transition. Lack of communication between management and lower level staffs. Management only think from their perspective but did not think from staff's perspective. Lack of transparency. Stingy company. Always put money as their first consideration. Treat top people very good, willing to spend on them.. But treat lowe level with only average benefits.
    1 person found this helpful
    3.0
    Operations
    Sep 2019
    1 to 2 years in the role, current employee
    If you want the best please do give us the best too
    The good thingsThey are so friendly and work together
    The challengesThe systems and management were so weak
    4.0
    Supervisor warehouse
    Jul 2019
    3 to 4 years in the role, current employee
    Loading and packing in one department.
    The good thingsTotal pallet according to the truck size. Deal with transpoter company.
    The challengesPack and load in one department. Need to take care picker,checker,packer and forklift driver performance.
    2.0
    Accounts executive
    May 2019
    3 to 4 years in the role, current employee
    Overworked and Low Pay
    The good thingsThe company offers bonus 2 times a year.
    The challengesThere is no training offered for almost every job. Only training offered is for Sales Department. Communication is poor as most staff are also unsure who is in charge and what is the job scope
    1 person found this helpful
    4.0
    HR & admin
    Apr 2019
    Less than 1 year in the role, former employee
    I gain experience how to deal with people and learn new software to key in working hours and overtime staff and purchase goods from vendors
    The good thingsThe management, executive and others staff are so friendly. Always helping each others. The HR executive is so kind to guide me if i'm wrong.
    The challengesLearning software for HR and Purchasing to Vendor
    4.0
    Customer service
    Aug 2018
    Less than 1 year in the role, former employee
    Good Team Work
    The good thingsA good leader who always motivate you. Good team work . Company benefit was okay. Overtime paid. Bonus & increment also good.
    The challengesNo opportunities for career growth
    1 person found this helpful
    4.0
    supervisor
    Aug 2018
    Recommended for fresh graduate.
    The good thingsI received a lot of training that useful in my responsibility
    The challengesManagement is dilemma between operation benefit and company policies
    1 person found this helpful
    5.0
    Clerk Operation
    Feb 2018
    Less than 1 year in the role, former employee
    Good Experienced
    The good thingsHappy environment Safety & Enjoy Team Work
    The challengesNeed to be fast and accurate
    1 person found this helpful
    4.0
    Account/admin clerk
    Jul 2017
    3 to 4 years in the role, current employee
    expot operation
    The good thingsTaking care of workers, attractive place and good communication
    The challengesNeed to work fast and perfect
    1 person found this helpful
    3.0
    executive
    Jun 2017
    1 to 2 years in the role, current employee
    Good place to start up your career
    The good thingsBonus twice a year, fast salary increment, good working environment, nice people
    The challengesNo annual leave for 1st year, annual leave so less,
    2 people found this helpful
    2.0
    Planner
    Jun 2017
    current employee
    Not flexible, stingy, and no team work among volleagues
    The good thingsGenerally not much good thing.
    The challengesDue to we based in customer site, it is hard for us to pleased both management and customer. Sometime there is no mutual agreement between top management of customer and our own top management, this make us difficult to carry out our job. Moreover, colleagues are quite selfish, only will think for their own kpi and less communication among colleagues and management.
    4 people found this helpful
    4.0
    Customer services
    Jun 2017
    5 to 6 years in the role, former employee
    OK
    The good thingsHAVE ANNUAL DINNER, INCREASE OF SALLARY, HAVE BONUS
    The challengesHAVE TO WORKING OVERTIME
    1 person found this helpful
    3.0
    Area sales executive
    Apr 2017
    Less than 1 year in the role, current employee
    Good for learning experience
    The good thingsInternal management in Penang are much better than HQ KL
    The challengesBe independent
    3.0
    Executive
    Feb 2017
    Malaysia1 to 2 years in the role, former employee
    No worklife balance. Working in rush industry
    The good thingsSalary on time. Medical benefit
    The challengesAlways rush for due date, stressful environment, employers always require high expectation..
    1.0
    collect ic electronic unit
    Dec 2016
    under sub contractor
    The good thingsOffice hour working time
    The challengescannot improve
    4.0
    Clerk
    Jul 2015
    Penang3 to 4 years in the role, former employee
    Admin Clerk
    The good thingsEnjoy the environment,friendly,working with team and together solve any issue about our department.
    The challengesNeed to control other staff attitude, ensure their attendance was good.
    1 person found this helpful
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of Jobstreet or its personnel. Jobstreet does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. Jobstreet posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.