Matthews International
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    Matthews International
    (51 reviews)
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    Company Reviews

    Working at Matthews International

    3.951 ratings in total
    5
    24
    4
    9
    3
    10
    2
    5
    1
    3
    88%
    Rate salary as high or average
    78%
    Employees recommend this employer to friends
    Work/Life balance
    3.5(51 ratings)
    Career development
    3.6(51 ratings)
    Benefits & perks
    3.9(51 ratings)
    Management
    3.5(51 ratings)
    Working environment
    3.9(51 ratings)
    Diversity & equal opportunity
    4.6(7 ratings)
    Ratings for Matthews International are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 50 reviews sorted by most recent
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    5.0
    Client Services Coordinator
    Apr 2026
    Bukit Minyak Penang1 to 2 years in the role, current employee
    Learn in fast-paced and global brand deployment company
    The good thingsGreat place for work, grow career in a fast-paced, global business environment while gaining meaningful exposure to international clients and counterpart
    The challengesThere are opportunities to improve internal processes during merger transition. Employees who are proactive and solution-oriented can contribute positively to these improvements
    5.0
    Specialist
    Nov 2024
    Bukit Minyak PenangLess than 1 year in the role, current employee
    Will grow more in this new job career
    The good thingsLearn more new things
    The challengesNothing to say all smooth
    1.0
    Senior Executive
    Jun 2024
    Bukit Mertajam Penang
    Toxic Environment & Poor Management.
    The good thingsAble to learn new things. Fast pace.
    The challengesDepartment's superior not managing the team. Need to work independently. Workload is high, may need to work overtime (including public holiday), but company is controlling for OT. Can't see any career development in the department. Guidance is not provided perfectly & employee need to experience throughout the jobs.
    3.0
    Desktop Publishing Artist
    May 2024
    Bukit Minyak Penang
    Very hard to catch up for those with little kids and family since management is always asking on OT, somehow this will also effect your year end KPI.
    The good thingsAble to work remotely, and independently
    The challenges Top management does not care about your work-life balance, always asking for OT. Top management/HOD are not efficient in managing work loads and work force.
    3.0
    Production artist
    Apr 2024
    Bukit Minyak Penang3 to 4 years in the role, former employee
    Good teammates but poor management
    The good thingsGood teammates. The company provided great experience about big brand, printer and pre-press process.
    The challengesPoor management. Supervisor and manager are not good in managing, and some leader has no skills at all set but are gossips master. They are too high above the clouds and can't see the ground. Poor alignment between work, and heavy workload.
    5.0
    Graphic Designer (Pre-press)
    Nov 2023
    Bukit Minyak PenangLess than 1 year in the role, former employee
    Overall good.
    The good thingsEasy parking access, hostel provided.
    The challengesShared hostel with foreign worker while working here in my time.
    4.0
    Graphic artist
    May 2023
    Penang5 to 6 years in the role, current employee
    Working environment is great. Friendly staff.
    The good thingsThe benefits are very good and very useful when needed. Such as leave or compassionate leave
    The challengesWorking on due date is a challenge but it is acceptable since they pay OT and other stuff.
    3.0
    Artist
    Oct 2022
    Penang5 to 6 years in the role, former employee
    Great working friends.
    The good thingsSalary on time and have a great benefits.
    The challengesBlaming Culture. Some of the people, gossips more then work.
    3.0
    QC INSPECTOR
    Aug 2022
    Bukit Minyak Penang11 to 12 years in the role, current employee
    Good for gain knowledge
    The good thingsGain knowledge, nice environment, fast pace, everything is align and nice colleagues
    The challengesNot good in career development and the perks not balance between senior and junior
    2.0
    Qc inspector
    Jun 2021
    Penang3 to 4 years in the role, current employee
    Great company with good benefits and international working culture.
    The good thingsNice colleagues, benefits and flexible working hours.
    The challengesYou will continue doing the same thing from your first day until your last day working here. If there is no work to be done, you will worry a lot about your timesheet. It is beyond your control but you will be held accountable for this.
    5.0
    Customer service assistant
    Mar 2021
    current employee
    Amazing and smooth sailing
    The good thingsThe task is easy and everyone is being kind and helpful
    The challengeseasy but the workload is high
    5.0
    Human Resources Administrator
    Sep 2020
    Less than 1 year in the role, current employee
    Great environment with great benefit
    The good thingsBenefit and compensation is good. Team member also great.
    The challengesNeed to work independently.
    5.0
    Senior Production Artist
    Aug 2020
    5 to 6 years in the role, current employee
    Good Company for you!
    The good thingsGood environment working, with a good colleague. A lot of benefit that company provide to employee.
    The challengesEvery company have their own challenges, its based on our own can cope with it or not.
    2.0
    Senior Desktop Artist
    Mar 2020
    5 to 6 years in the role, current employee
    Good Work But Management Have Poor Managerial Skills
    The good thingsThe work itself is stress free. The pay is average but any supplementary (Overtime, reimbursement, bonuses) always accurate so long as you keep accurate track of your working hours. Leaves are generally easy to be approved. All round benefits are provided.
    The challengesCompany keep shuffling managers and supervisors, thus managers most of the time are inadequate in managing team and workloads. Company at times does not come clean with their clients thus we are flooded with task that we cannot carry and comprehend.
    1 person found this helpful
    5.0
    Desktop Artist
    Mar 2020
    5 to 6 years in the role, current employee
    98 days paid maternity leave. Equal opportunity for everyone.
    The good thingsThe company recently implemented 98 days (3 months++) paid maternity leave, consider highest among other companies. Looking after benefits for female employee, has lactation room provided. Is breastfeeding friendly places to work for. Working with diversified people, you able to mingle with different cultural background of people. Operate in international standard. Giving equal opportunity for everyone.
    The challengesNo for now. The Company encourage the staff to feedback, there are several channel for staff to give their inputs/ idea/ suggestion such as physical letter box etc for better improvement to make Schawk good place to work. So far so good.
    2 people found this helpful
    1.0
    Artist
    Feb 2020
    3 to 4 years in the role, current employee
    everyday overtime and need work in public holday
    The good thingsalways overtime and need work in public holday
    The challengesovertime on public holiday
    1 person found this helpful
    5.0
    Senior Desktop Artist
    Feb 2020
    5 to 6 years in the role, current employee
    Friendly working environment and no politics, great company to work!
    The good thingsPeople are nice and friendly. Senior are willing to help the junior. Management are willing to listen when you ask for help and advise. HR are taking care welfare of employees, benefits has been revised over the year. Good medical coverage and health screening entitlement up to 1K per year. Very diversified workforce, working very closely with different nationalities, and get to know different cultures. No politics in company, people working harmony at work. Happy working here for more than 5 years.
    The challengesI see challenges as an opportunity.
    2 people found this helpful
    5.0
    Customer Service Representative
    Feb 2020
    Less than 1 year in the role, former employee
    Great working environment, work life balanced
    The good thingsGreat colleague and working environment
    The challengesTime sheet issue, have to worry when there is no job for you
    3.0
    QC
    Jan 2020
    experience everything still you can
    The good thingsa lot of training that will give opportunity for gain experience.
    The challengesa lot of job need to handle which less of staff
    2.0
    Senior application developer
    Dec 2019
    Simpang Empat Perlis1 to 2 years in the role, former employee
    R&D Dept Little bit stressed
    The good thingsCan learn new thing as the software is using latest architecture and of course the salary is quite high.
    The challengesYou cannot determine your own timeline and you will be stress to meet deadline which it little bit ridiculous.
    1 person found this helpful
    3.0
    Customer service representatives
    Oct 2019
    1 to 2 years in the role, current employee
    Average working experience
    The good thingsPeaceful environment & good learning experience for artwork & printing knowledge.
    The challengesSome senior or leader are not friendly & guidance is not provided perfectly & employee need to experience throughout the jobs. Facility & car park is limited.
    2 people found this helpful
    4.0
    Customer service representatives
    Oct 2019
    Less than 1 year in the role, former employee
    Good company with good salary
    The good thingsStaff friendly High salary
    The challengesNeed to be fast learner
    4.0
    3D artist
    Jun 2019
    3 to 4 years in the role, former employee
    WORK LIFE
    The good things- New working flow _ It make me improve and can he handle and learning more New thing. - New system learning _ Increase my knowledge in many software - Different nature of work and Many Different customer requirements_ be able to using the right way to completed the job - How to arrange timing to delivery job to many difference counter customer with on time. _ It make my timing management become more better
    The challenges- New working flow - New system learning - Different nature of work - Many Different customer requirements - New software ( Esko , others) - How to arrange timing to delivery job to many difference counter customer with on time.
    4.0
    Customer service rep
    May 2019
    1 to 2 years in the role, current employee
    Awasome company
    The good thingsGood Management, Good Pay.
    The challengesNeed to Multitask.
    3.0
    Staff
    May 2019
    3 to 4 years in the role, current employee
    Excellent Pre Media and Brand experience. Bad Working Environment
    The good thingsThis company provide great experience and exposure to international brand, printer and pre-press process. You will learn a great tons of things as long as you are willing to carry the responsibility that follows. Learning curves are also reasonable and not too steep.
    The challengesManagement at times does not consider people circumstances when reviewing leave. Currently no annual bonus. Exceptional talents usually go unnoticed especially if you are working odd shifts. Poor work environment with gossips and hearsay determining your reputations among colleagues.
    8 people found this helpful
    2.0
    Artist
    May 2019
    3 to 4 years in the role, former employee
    low management skills,
    The good thingsThe benefits such as Shift Allowances, Medical, Accommodations
    The challengesLimited workspace. Jobs need to be completed in rush/ on time but OT is limited.
    1 person found this helpful
    2.0
    Graphic designers
    Feb 2019
    In equal parts
    The good thingsCan Work together with team department to effectively finished the pending job and settle down the problem.
    The challengesCan challenges many different types of box to improve own experience and printing knowledge.
    1 person found this helpful
    5.0
    Customer service
    Jan 2019
    1 to 2 years in the role, current employee
    Good place and environment
    The good thingsVery good environment for design industry, have a pleasant and not crowded place. the colleagues are friendly and the management are very nice.
    The challengesNot have much knowledge in the design and printing industry
    2 people found this helpful
    5.0
    Senior Desktop Artist 1
    Jul 2018
    3 to 4 years in the role, current employee
    Good people and management team
    The good thingsFriendly working environment, senior are not selfish to teach, working harmony with each others. There are fixed working time, however you get to choose to work night shift that flexible to your own lifestyles, and get additional day off on Friday to do your own things. Satisfied, I enjoy working here because of nice environment with multi-culture worker. Schawk is fortune 500 companies, and global presences is very strong, I am proud to work as Desktop Artist, and contribute my efforts in better branding of the product, I am passion to work everyday, while never stop learning in different account requirement and different job. Working colleagues are cool, sporting and cooperative working colleague, we know exactly what are the company's goal thus makes me enjoy! Overall good leadership, good teamwork and very client base focus.
    The challengesChallenges for an expanding company would be lacking of car park, but there are good initiative in providing car pooling allowance, and encourage people to car pool to work.
    3 people found this helpful
    5.0
    Desktop Artist
    Jun 2018
    Great learning opportunities
    The good thingsMany learning platform and opportunities, elearning, continuous on the job training, knowledge exchange with overseas counterpart, and you get to attend overseas training and assignment if you show up the good performance.
    The challengesNo at the moment
    1 person found this helpful
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