MBO Cinemas
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    MBO Cinemas
    (34 reviews)
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    Company Reviews

    Working at MBO Cinemas

    4.334 ratings in total
    5
    19
    4
    10
    3
    3
    2
    1
    1
    1
    97%
    Rate salary as high or average
    82%
    Employees recommend this employer to friends
    Work/Life balance
    3.5(34 ratings)
    Career development
    3.8(34 ratings)
    Benefits & perks
    3.5(34 ratings)
    Management
    3.6(34 ratings)
    Working environment
    4.3(34 ratings)
    Ratings for MBO Cinemas are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 34 reviews sorted by most recent
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    5.0
    Manager
    Feb 2022
    Kuala Lumpur7 to 8 years in the role, former employee
    good for future and good environment
    The good thingsgood for future and good environment
    The challengesgood for future and good environment
    5.0
    Senior Executive - Finance
    May 2021
    Less than 1 year in the role, current employee
    Good work environment.
    The good thingsGood work life balance and able to develop career from time to time.
    The challengesLack of exposure among junior staffs. Need more training to gain better opportunities among staffs and build a good team.
    5.0
    Projectionist
    Sep 2020
    7 to 8 years in the role, current employee
    No stress and good things
    The good thingsNew upcoming movie's, good entertainment and people
    The challengesSalary, traveling and high responsibility
    4.0
    Assistant manager
    Sep 2020
    1 to 2 years in the role
    Its like customer service faceToface and admin clerk
    The good thingsLearn behaviour of our customers and experience they had during visiting. Your working experience and career advance may increase when you do your job.
    The challengesTeam Communication, teamwork and leave actually need to be maintain. Customer's feedback sometimes are unavoidable. Cinema breakdown and movie screening breakdown.
    5.0
    Cashier
    Aug 2020
    1 to 2 years in the role, former employee
    New environment and get first experience
    The good thingsHappy,get new friend,new experience work,
    The challengesHandle customer during buy ticket at counter
    3.0
    Operation
    May 2020
    Less than 1 year in the role, current employee
    Training is provided
    The good thingsYou can learn a lot independently with their mentoring system
    The challengesSometimes you need to make a hard decision, this is the good part of learning by actually making mistakes and learn from the past events.
    4.0
    Finance executive
    Apr 2020
    Less than 1 year in the role, current employee
    Colleagues are good but bad management
    The good thingsGood leave benefits, organize alot of fun parties as the company business nature requires
    The challengesVery hard to communicate with higher management
    4.0
    Cashier
    Jan 2020
    Less than 1 year in the role, former employee
    Very helpful in giving new experience
    The good thingsThe management was good ans they taught me a lot on how to work the right way.
    The challengesYou need to learn how to handle pressure during large crowds. This usually happens when a new movie comes out.
    5.0
    Service crew
    Nov 2019
    Less than 1 year in the role
    Very helpful for someone seeking for extra money and nice environment
    The good thingsThe workers here are so friendly and supportive to each other. The good things that you can learn here how to deliver an excellent service to the customer and learned how to manage time and upselling to the customer without any stress from cinema manager.
    The challengesThe challenge is how to improve your service to the customer much better than before and having a lot of different type of customer behaviours and how to handle them.
    5.0
    Food & beverage assistant director & Receptionist
    Nov 2019
    Less than 1 year in the role, former employee
    This company teach me how to prioritise customers neeeds.
    The good thingsWe get tired together and we make fun together.
    The challengesSudden changing in rules and regulation which make me to explain everything to customers. Changing occurs often because it’s depends on sale and current trending. Sometimes emotional and psychological skills needed to deal with customers. I make it because I was studying Bachelor of Social Work Management which includes humanity and emotions.
    5.0
    Receptionist
    Jul 2019
    Less than 1 year in the role, former employee
    Lesson learned to be polite and kind with customer even situation weren't in-order.
    The good thingsflexible colleague, friendly-environmental, encouraging seniors and managers.
    The challengeschallenges during peak season which have to handling huge amount of customers.
    5.0
    Assistant manager
    Mar 2019
    Handle customer complaint,handle stock,manage staff roster,do daily task and do daily report
    The good thingsBest and get new experience and new friend.also i can improve my skill communication and know about cinema operation.
    The challengesHandle customer complaint,try achieve target every month and up sales.
    4.0
    Supervisor operational
    Oct 2018
    3 to 4 years in the role, former employee
    Working in a cinema with the right person and u get to know your work flow is just so great.
    The good thingsI love to work with no boundaries. There are no different if you are an Operation Team or HQ Team, because we work under the same roof and we always have each others back. Like others company too, we struggle to be the best among the best.
    The challengesQuite challenging when it comes to deal with customer but your colleagues always know whats the best to find a solution. Every person have different kind of way to develop their business, and for me its kinda hard but you will always find a way to blend with them.
    4.0
    Cinema manager
    Jul 2018
    1 to 2 years in the role, current employee
    It was a fun experience working in Mbo
    The good thingsYou will know more about cinema other than it's just all about movies and popcorn.. the ability to multitask and task completion. Being able to lead a team and achieve target. Able to strategize to ensure high customer rate in cinema and also providing a wonderful customer service and experience for our guests. Learn all about payroll and stock management and repair works in cinema.
    The challengesThe pay is not sufficient for the job title. High expectations in terms checklists and other trivial paperworks which I find is not entirely necessary.
    4.0
    Intern
    Jun 2018
    Less than 1 year in the role, former employee
    Challenging but great and fun experience
    The good thingsPleasant working environment. Everyday is a new learning day as you will learn some new things.
    The challengesClosing period are intense and challenging, but yet probably gave satisfaction to those who look forward to it.
    5.0
    ASSISTANT MANAGER
    Feb 2018
    EXPERIENCE
    The good thingsMEET A LOTS OF PEOPLE AND A LOT OF THING CAN LEARN.
    The challengesWORKING TIME.
    1 person found this helpful
    5.0
    Marketing Executive
    Jan 2018
    1 to 2 years in the role, current employee
    A company that give me plenty of opportunity to learn & grow
    The good things- Great teamwork! - Chances to explore new job, develop new ideas and get to watch movie before the world did!
    The challengesDo expect alot of ad hoc & super last min job because it's a fast changing industry.
    2.0
    Concessions Staff
    Jan 2018
    Less than 1 year in the role, former employee
    Fun but bad
    The good thingsKind Manager on Duty
    The challenges- MoD are very hard to get their attention and for them to pay attention. - Sometimes missing unannounced and when reached via walkie talkie they wont respond (even tho we can see where they are in CCTV). - They don't offer free drinks unlike Pizza or McD and other competitors. One sip and you will get fired. - I have signed offer letter but they withhold the copy of offer letter until you got suddenly laid off without notice. If they do that to you and suddenly you stopped getting called to work, expect that you will be laid off within 2 weeks. - MBO staff turnover rate is extremely high not because employees leaves them, but they love to fire employees away just to cut money on payroll. - Not recommended for someone who pursues career and experience, but maybe a highschool student on semester break will live just fine.
    3 people found this helpful
    5.0
    Customer care executive
    Dec 2017
    MCAT BOX Office is the Best
    The good thingsNice working environment
    The challengesNon stop phone calls during peak hours
    5.0
    internal auditor
    Dec 2017
    Less than 1 year in the role, current employee
    enjoy my job
    The good thingscant be explained, u just can feel it.
    The challengeskene bersedia dimaki hamun. tapi klu kau perform, memang kau tak ade masalah.
    2 people found this helpful
    4.0
    Cinema Crew
    Dec 2017
    1 to 2 years in the role, former employee
    Good experience
    The good thingsI work as a part time because im still a student that time. The management always tolerate about my class timetable and not clash with my working time. The company also give the staff movie voucher as a rewards to staff for watch the old movies. The environment is good and the colleagues also fun. I am so enjoyed work at there.
    The challengesI will work overtime for wekeends until 4 a.m but I have my own car so I can easily go back to my home.
    1.0
    Cinema manager
    Oct 2017
    7 to 8 years in the role, current employee
    Try if you dare.
    The good thingsEnviroment with teammate
    The challengesAll need to give and follow top management desire.
    4.0
    Assistant Cinema Manager
    Sep 2017
    3 to 4 years in the role, current employee
    Teamwork spirit
    The good thingsWork in a team that gives strong support to each other. Working in customer service line is really enjoyable thing to do
    The challengesThere's always sales target need to accomplish, and to compete with other branch too. It's a healthy competition but sometimes stressful espc when target not achieved after due date.
    5.0
    Cinema Crew
    Sep 2017
    Less than 1 year in the role, current employee
    Superb
    The good thingsGood working environment with a good team work experience
    The challengesDifferent management at different time. It will be improvise from one time to another later.
    4.0
    Cashier in Concession Department
    May 2017
    Less than 1 year in the role, current employee
    as a cashier
    The good thingslearn about greeting and dealing with customer
    The challengeswhen the sales are lower than target by the company. customer not always come.
    5.0
    Cinema Crew
    Apr 2017
    Less than 1 year in the role, former employee
    A great first job experience.
    The good thingsEmployer-employee bond was strong. The bosses are welcoming and easy to approach. I had a stressfree experience working here. The job had given me the opportunity to meet people and serve them which I find enjoyable on the very first day. Colleagues are very helpful and friendly. The team was almost like family.
    The challengesOnly the days when i have to work the night shift and finish late (4 a.m.)
    5.0
    Part timer
    Mar 2017
    Less than 1 year in the role, current employee
    Superb
    The good thingsFriendly staff. Easy going and very helpful as a newbie.
    The challengesHigh hopes from the management to hit the target even knowing low customer's finance potential.
    5.0
    assistant manager
    Mar 2017
    3 to 4 years in the role, current employee
    it's been fun to work here but i need a life enjoyable
    The good thingsthe management are wonderful and friendly
    The challengesno time for the outside life
    4.0
    Strategic & Growth Manager
    Jan 2017
    1 to 2 years in the role, former employee
    Nice
    The good thingsQuite few things. Good place to learn and enjoy!
    The challengesSome ad hoc and changes in decisions over a directions or orders!
    5.0
    Assistant Cinema Manager
    Jan 2017
    Less than 1 year in the role, former employee
    challenging but happy
    The good thingsable to learning management and day to day operations
    The challengesstoctake every week
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