Merchantrade Asia Sdn Bhd
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    Merchantrade Asia Sdn Bhd
    (52 reviews)
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    Company Reviews

    Working at Merchantrade Asia Sdn Bhd

    4.252 ratings in total
    5
    28
    4
    13
    3
    8
    2
    1
    1
    2
    88%
    Rate salary as high or average
    90%
    Employees recommend this employer to friends
    Work/Life balance
    3.5(52 ratings)
    Career development
    4.0(52 ratings)
    Benefits & perks
    3.8(52 ratings)
    Management
    3.8(52 ratings)
    Working environment
    3.9(52 ratings)
    Diversity & equal opportunity
    4.4(8 ratings)
    Ratings for Merchantrade Asia Sdn Bhd are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 52 reviews sorted by most recent
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    5.0
    Information Technology Staff Head
    May 2025
    Petaling Jaya SelangorLess than 1 year in the role, former employee
    The unforgettable moment that filled me with joy and left me inspired long after it ended.
    The good thingsI like the given task, environment and also enjoy joining company's activity.
    The challengesMultiple issue come simultaneously
    3.0
    Governance Lead
    May 2025
    Petaling Jaya Selangor2 to 3 years in the role, current employee
    Average working experience
    The good things1. Small setup 2. Less politics 3. Social program organized by HR
    The challenges1. Less comfortable office environment (e.g. only 2 toilets shared by 10-15 staff. 2. Less attrative renemuration package offered (e.g. employer Epf is 12%, annual medical benefit is less than RM1000 3. Staff are generally less competent & mis-align with their job grade
    4.0
    Information Technology Executive
    May 2025
    Damansara Utama Selangor1 to 2 years in the role, current employee
    Okay good for job in KL
    The good thingsWork from home and friendly
    The challengesNo bonus or token and increment
    5.0
    AM RISK MANAGEMENT
    May 2025
    Damansara Utama SelangorLess than 1 year in the role, current employee
    Very new experience as this is not my normal working financial institution like previous. Looking forward to it
    The good thingsParking rate is good for staff. Many engagement
    The challengesJammed if you use car on this area.
    5.0
    Internal Audit Manager
    May 2025
    Damansara Selangor1 to 2 years in the role, current employee
    Worth n Work Life balance
    The good thingsMy Boss. Understanding and Guiding well
    The challengesOffice environment to be more happening
    5.0
    Human Resources Intern
    May 2025
    Petaling Jaya SelangorLess than 1 year in the role, former employee
    Thank you Merchantrade for your employee engagement!
    The good thingsBest and staffs very friendly
    The challengesNothing I don’t like because everything is best’
    3.0
    Senior Talent Acquisition Executive
    May 2025
    Petaling Jaya Selangor2 to 3 years in the role, current employee
    A good learning platform, but improvements in employee benefits would make it more attractive long-term.
    The good thingsCulture, Employee Engagement activities, team building, training programs, my role.
    The challengesThe current benefits are quite minimal compared to what similar roles in the market offer, no bonuses.
    3.0
    Executive
    Jan 2024
    Damansara Selangor3 to 4 years in the role, former employee
    For freshie is good as can be stepping stone for them to dig knowledge and enhance the skills.
    The good thingsHave good colleague and sometimes understanding manager.
    The challengesNo work life balance. The Managing Director never care staff weekend. Simply ask to do this and that. Still working in traditional way. and tonnes of workload for HR
    5.0
    Assistant Manager
    Oct 2023
    The company is flexible and care for staff benefits.
    The good thingsWork-Life Balance Good Manager-Employee Relationships Align Employees with Your Purpose and Mission
    The challengesThe working environment of work very fun. Work balance life.
    5.0
    Branch head
    May 2023
    Shah Alam Selangor9 to 10 years in the role, former employee
    I have ten years experience with customer service, overseeing and coordinating all operations for a branch and cash handling
    The good thingsfriendly staff and peaceful work environment
    The challengesLittle Recognition No potential growth
    3.0
    Accounts and admin executive
    May 2023
    Moderate felling working here
    The good thingsEnjoy all the environment Enjoy the moment with friend
    The challengesMore workload but not enough salary given No bonus even senior workers
    4.0
    Merchant & Payments Gateway Business
    Feb 2023
    Petaling Jaya SelangorLess than 1 year in the role, current employee
    A good company with good staff benefit
    The good thingsThe company is flexible and care for staff benefits.
    The challengescurrent job are challenging because too many competitor and the backend support are limited.
    5.0
    Social media executive
    Dec 2022
    1 to 2 years in the role, current employee
    Good company for career development
    The good thingsWorking environment friendly college
    The challengesCustomer issues Idea storming
    5.0
    senior executive
    Jul 2021
    3 to 4 years in the role, former employee
    Take care of of employees
    The good things1. bonus 2. medical 3. training 4. sports
    The challengesneed patience multi work Standby for complaints
    1 person found this helpful
    5.0
    Customer services
    Jul 2021
    Sungai Petani Kedah1 to 2 years in the role, current employee
    I learn a lot how to handle customer and do cross sales to achieve target
    The good thingsgood environment and learn many type of soft skills to upgrade myself to be better in future.
    The challengeschallenges i faces is during my early working stage that had to learn about the system and adapt with new environment
    5.0
    Operation executive
    Jun 2020
    1 to 2 years in the role, current employee
    Good environment to work with
    The good thingsGood learning skills and teamwork
    The challengesGive and take among colleagues
    4.0
    Business analyst
    Jan 2020
    1 to 2 years in the role, current employee
    Stepping stone for a better future
    The good thingsLearning process of becoming a good BA and how to manage time well.
    The challengesChallenges of handling many users with heaps workload
    5.0
    Relief customer support assistant
    Jan 2020
    1 to 2 years in the role, former employee
    Good benefit to worker
    The good thingsProfessional work and company, good for gain experience, nice salary for freshie,
    The challengesFocus the main point.. because merchantrade is finance company..
    5.0
    customer support assistant
    Dec 2019
    5 to 6 years in the role, former employee
    give satisfaction when asisst customer
    The good thingsworking environment is good
    The challengessome customer sometimes cannot speak in malay and english
    5.0
    Teller
    Nov 2019
    3 to 4 years in the role, current employee
    great experience in my life
    The good thingsi achieve some things only.but didn't get go next step for achieve more.
    The challengesface a lot of problems and settle a lot of case in journey.
    4.0
    Compliance analyst
    Sep 2019
    3 to 4 years in the role, former employee
    Good for beginner
    The good thingsI'd learned so many things there.
    The challengesKnowledge and culture.
    4.0
    Vice president
    Sep 2019
    3 to 4 years in the role
    Bankking / Financial Services & Wholesale Currency Business
    The good thingsGreat working environment
    The challengesLimited opportunity to grown and success in career
    3.0
    Risk manager
    Jul 2019
    Less than 1 year in the role, current employee
    Opportunity to venture MSB
    The good thingsManaging Director of the company has great vision of futuristic financial services.
    The challengesLack of work life balance and people culture
    5.0
    Accounts executive
    Apr 2019
    5 to 6 years in the role, current employee
    great working environment and have opportunity to grown and success in career
    The good thingshaving good staff, every week/month must have farewell for birthday/any occasion for thankful for each achievement.Boss like to treat staff breakfast/hi-tea..get incentive during Raya Festival. Lion dance for each department. Bonus and increment. Long service award for staff that working more than 5years. company prepare hostel for staff.
    The challengesmust complete work on time and up to date. Always have intension to learn new things and new business come in. give and take with other while working.
    1 person found this helpful
    4.0
    Sales manager
    Mar 2019
    Challenging and excited
    The good thingsSupportive management supportive directors
    The challengesAlways think and give prudent decision making to achieve sales
    4.0
    Sales advisor
    Mar 2019
    Less than 1 year in the role, former employee
    Learn a lots about different foreign currency
    The good thingsCan learned how to be a leader every weeks by randomly with others.
    The challengesBecause i can learn more about their languages. Which is i learned it from my customer. I asked and i earned
    4.0
    Operation Assistant, Money Changing Department
    Mar 2019
    1 to 2 years in the role, former employee
    Learning
    The good thingsKnowledge of current issue and economy
    The challengesMultitasking required in department
    5.0
    AREA ADMINISTRATOR
    Jan 2019
    9 to 10 years in the role, current employee
    GRATEFUL WORKING EXPERIENCE
    The good thingsTaking care staff well, I get good experience in this 9 years.
    The challengesFacing foreigners and No bonus
    1 person found this helpful
    5.0
    Account executive
    Aug 2018
    1 to 2 years in the role, former employee
    Merchantrade review
    The good thingsOwner was so kind and always take care of their staff
    The challengesIn term of handling urgent payment
    1 person found this helpful
    5.0
    Customer Service Assistant
    Jul 2018
    Less than 1 year in the role, former employee
    Just nice
    The good thingsWorking based in Bukit Mertajam. All the colleague were just nice. The environment also is good overall as all the facilities was just in a good place.
    The challengesYou just need to do what you are meant to do.
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