Mercy Malaysia
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    Mercy Malaysia
    (11 reviews)
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    Company Reviews

    Working at Mercy Malaysia

    3.611 ratings in total
    5
    4
    4
    2
    3
    3
    2
    1
    1
    1
    82%
    Rate salary as high or average
    55%
    Employees recommend this employer to friends
    Work/Life balance
    3.6(11 ratings)
    Career development
    3.2(11 ratings)
    Benefits & perks
    3.3(11 ratings)
    Management
    2.9(11 ratings)
    Working environment
    3.7(11 ratings)
    Diversity & equal opportunity
    4.0(1 ratings)
    Ratings for Mercy Malaysia are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 11 reviews sorted by most recent
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    4.0
    Programme Officer
    Oct 2025
    Kuala Lumpur City Centre Kuala Lumpur4 to 5 years in the role, former employee
    Great for personal growth and reputable NGO.
    The good thingsAwesome colleagues, great networking opportunities, flexible working hours, good personal growth.
    The challengesLack of opportunities to be included for international mission, no career ladder to climb.
    3.0
    Finance and procurement
    Jul 2023
    Bangsar Kuala LumpurLess than 1 year in the role, current employee
    Good to growth and collect experiace
    The good thingsLearning,growth for opportunities
    The challengesManage to deal with timeline for reporting and addhoc task on same time
    5.0
    Deputy Head, Finance
    Jul 2022
    Great experience for working as humanitarian worker
    The good thingsTo gain experience in working with NGO at the international level. The value added being a humanitarian worker may give you something difficult to get in profit making company.
    The challengesTo deal with Emergency Response and need extra time and commitment
    2.0
    Fundraising
    Mar 2021
    Damansara Selangor1 to 2 years in the role, former employee
    Well..... It was.....mehhh.
    The good thingsThe flexibility of working hours, medical benefits, annual leave, lunch provided
    The challengesI think this is my bad luck but I was stuck with an unprofessional manager and the work culture can be very unhealthy sometimes. If you're up for this kind of "challenge", you can apply to this department.
    5.0
    Mental Health and Psychosocial Support (mhpss)
    Jan 2021
    Damansara SelangorLess than 1 year in the role, current employee
    Worth experiences to be used in real life
    The good thingsWork with great colleagues
    The challengesNot enough man power
    5.0
    OFFICER, HUMANITARIAN DEVELOPMENT CENTRE
    Sep 2020
    1 to 2 years in the role, current employee
    the management always supports new ideas and embrace young/ new comer to make sure the organization move forward
    The good thingsworking with an extraordinary-background coworker
    The challengesto cope with new knowledge on humanitarianism
    4.0
    Programme Officer
    Oct 2017
    Experienced in management and coordination of program
    The good thingsTeam work and worker's welfare is guarded
    The challengesLast minute arrangement and contingency causes can interfere with the smooth operation.
    5.0
    Senior officer
    Jan 2017
    1 to 2 years in the role, current employee
    Great place to work!
    The good thingsGreat work life balance, chances to work & volunteer at the same time and friendly environment.
    The challengesLess monetary compensation
    2 people found this helpful
    1.0
    Head procurement
    Nov 2016
    Very Experiance
    The good thingsSmart work
    The challengesNothing
    3.0
    Donor management officer
    Aug 2016
    1 to 2 years in the role, current employee
    MERCY Malaysia : Average company to gain (salary and experience)
    The good thingsLearn how to manage a NGO. Meet different peoples.
    The challengesOld management staffs and system. More expenses on unnecessary things (e.g: renovation, unsuccessful events)
    2 people found this helpful
    3.0
    Communications officer
    Jun 2015
    1 to 2 years in the role, former employee
    MERCY Malaysia days
    The good things- Can start building towards a career in humanitarian sector - Can travel to interesting places, depending on which projects are on-going - See direct impact of donations going to the people we help - Meet like-minded people who are looking for more than money in their work - It's a recognizable brand among NGOs
    The challenges- Very cost-conscious and always running understaffed - Work-life balance difficult, as natural disasters do not follow a schedule - Burn-out at work is a real possibility, need strong psychosocial support from family and friends - People expect more from an aid worker, there's no room for error. This can be a huge strain - Management can be quite remote from the operational personnel
    2 people found this helpful
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