MR.DIY
    (146 reviews)

    Company Reviews

    Working at MR.DIY

    4.2146 ratings in total
    5
    62
    4
    59
    3
    20
    2
    2
    1
    3
    90%
    Rate salary as high or average
    86%
    Employees recommend this employer to friends
    Work/Life balance
    3.3(146 ratings)
    Career development
    3.8(146 ratings)
    Benefits & perks
    3.8(146 ratings)
    Management
    3.6(146 ratings)
    Working environment
    3.8(146 ratings)
    Diversity & equal opportunity
    3.6(11 ratings)
    Ratings for MR.DIY are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 146 reviews sorted by most recent
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    5.0
    Retail Sales Associate
    Apr 2026
    Sepang SelangorLess than 1 year in the role, former employee
    Get to overcome many challenges.
    The good thingsGreat team work between coworker.
    The challengesHaving to multitask between cashier and restocking shelves.
    4.0
    Assistant Supervisor
    Jan 2026
    Semenyih SelangorLess than 1 year in the role, current employee
    A goob company for starters.
    The good thingsProperly trained for the position.
    The challengesLack of feedback or idea can be give if you're bottom management.
    4.0
    Supervisor
    Aug 2025
    Langkawi Kedah3 to 4 years in the role, former employee
    must strong spirit to working with mr diy.
    The good thingssalary and workplace.can growth your career
    The challengesworking time and BM and above..not all.. selected place.
    5.0
    Promoter
    Aug 2025
    Kajang SelangorLess than 1 year in the role, former employee
    Interesting workplace
    The good thingsGreat environment and management.
    The challengesConfidence to initiate sales and communicate with customers.
    4.0
    Stores Assistant
    Jul 2025
    Kampung Gajah Perak2 to 3 years in the role, former employee
    Good for first time job if you have strong mentality and body for lifting
    The good thingsGood pay and bonus. Great enviroment and a lot to learn.
    The challengesdepends of stock and supervisor management. Tight schedule and heavy workload
    5.0
    Retail Sales Associate
    Jan 2025
    Pasir Mas District Kelantan3 to 4 years in the role, former employee
    Overall, working as a retail associate at Mr. DIY offers a lot of personal and professional growth opportunities, from gaining customer service experience to developing valuable skills that can be applied in many other fields.
    The good thingsThe dynamic and fast-paced environment can be exciting and rewarding. l has the opportunity to improve my multitasking skills, as I will be handling different customer needs, stock management, and store maintenance at once. This experience can help me build adaptability and time management skills.
    The challengesThe retail associate role at Mr. DIY often involves working closely with a supportive team. If you don't have a supportive team, then everything will be difficult to handle.
    5.0
    Cashier
    Mar 2024
    Jelebu District Negeri SembilanLess than 1 year in the role, former employee
    The best place to learn about teamwork.
    The good thingsA great place to learn teamwork and has so many benefits like overtime pay, promotions, stock take incentives, etc.
    The challengesTo deal with a customer when there is a language barrier.
    3.0
    Marketing Role
    Mar 2024
    Seri Kembangan Selangorformer employee
    Great place to work if you can tune out the biasness and have no expectation towards your career growth because this company has one of the best work life balance culture
    The good thingsGreat company for retirement to be very honest. Have extremely good work life balance. Based on my personal experience, I have pretty decent colleagues. Can't say the same for everyone else
    The challengesYou will see people who are subpar in their performance staying at the top because it's nepo-company
    5.0
    Supervisor
    Feb 2024
    Langkawi Kedah3 to 4 years in the role, current employee
    Enjoy + a lot of incentive + allowance
    The good things a lot of incentive
    The challengesToo long working hours plus new management.
    1 person found this helpful
    2.0
    Executive
    Jan 2024
    Seri Kembangan Selangor
    Good opportunity to learn & grow but lose out a lot on salary & benefits
    The good thingsExceptional experience & opportunity to learn
    The challengesPoor salary & benefits, Work life unbalance
    2.0
    Retail Sales Assistant
    Jan 2024
    Kota Kinabalu Sabah1 to 2 years in the role, current employee
    For experience only, no comment
    The good thingsbonus every first month of the year
    The challengeslow basic of salary, increment is hard to get. working for 10 hours per day, no overtime after 8 hours
    5.0
    Supervisor
    Oct 2023
    Sabah5 to 6 years in the role, current employee
    Fun work experience and work in team 1 family
    The good thingsHave a lot of good incentive and bonuses. Also every year have increment in salary. Always have an assessment, meeting and test in order make sure the staff have the knowledge and practicing the knowledge.
    The challengesIt required good stamina because the work mostly involving heavy work and physical energy.
    5.0
    Assistance manager
    Oct 2023
    Cheras Kuala Lumpur3 to 4 years in the role, current employee
    Memorable and enjoyable
    The good thingsBonus, stock take incentive, monthly incentive and teamwork
    The challengesTo obtain stock take incentive and to push daily sales
    3.0
    Act Supervisor
    Oct 2023
    5 to 6 years in the role, current employee
    Depend on area you work.
    The good thingsDepend on what you are looking for when working here
    The challengesmust be a people pleaser to get going in this field.
    4.0
    Retail associate
    Oct 2023
    Kuantan PahangLess than 1 year in the role, former employee
    Stressful but worthy
    The good thingsSo many benefits that I got
    The challengesSo many things need to be done and dealing with toxic people
    5.0
    Store Associate
    Sep 2023
    Klang Selangor1 to 2 years in the role, former employee
    Don't worry about anything
    The good thingsYou would get a team and supervisor that are cool with you unless you have an attitude
    The challengesyou need follow every single order they gave from HQ
    4.0
    Cashier
    Sep 2023
    1 to 2 years in the role, former employee
    Not stressful, task given easy to handle
    The good thingsnot stressful working here, will have so many fun time working at Mr. DIY Kids
    The challengessometimes there are no customer around to make you busy.
    4.0
    Promoter
    Sep 2023
    If you need an experience you should try this work !
    The good thingsGood staff , and good supervisor if you get same supervisor , u are lucky as i am
    The challengesI need to do multitasking job , that not my job but recently i need to do all .
    3.0
    Store assistant supervisor
    Aug 2023
    Bandar Baru Bangi SelangorLess than 1 year in the role, current employee
    The position requires the assistant supervisor to update the job on time to the manager at an accurate time
    The good things- Learn new experience at new place - Supervising assistant promoter on daily task - Continue with assignments based on website
    The challenges- Not clear instructions from assistant branch manager - Overwhelmed number of tasks - Items not managed displayed completely -
    4.0
    Graphic design
    Aug 2023
    Less than 1 year in the role, former employee
    valuable experience in knowing or working with experienced accountants.
    The good thingswhat I enjoy while working in this company is being able to learn something new such as being able to communicate with a large number of customers because I am an introvert in talking to strangers and gaining experience in managing tasks or customers with a large number and making decisions quickly and accurately.
    The challengesChallenging when I worked in this company was different opinions because of different ages and having to communicate with customers.
    3.0
    Promoter/cashier
    Jun 2023
    Penang1 to 2 years in the role, former employee
    Extra workload when new stock arrives.
    The good thingsGood coworkers, rigid schedule, stable workplace environment,
    The challengesNot enough manpower, low increment, no allowance.
    5.0
    Retail management
    Jun 2023
    Less than 1 year in the role, current employee
    Challenging and supportive
    The good thingsThe environment and supportive co worker
    The challengesStaff always resign and management keep on training on and on
    5.0
    Data management analyst
    May 2023
    3 to 4 years in the role, former employee
    can develop our own skill
    The good thingshappy with office environment got many team will support you if you got many task.
    The challengesto many task need to handle and high staff turnover.
    5.0
    Assistant supervisor
    Apr 2023
    3 to 4 years in the role, former employee
    basically its fun but stressing you sometimes
    The good thingshigh bonus and incentive, friendly co-worker, got medical card for each staff. 14 days annual leave in a year.
    The challengesHQ's management keep changing, sending plenty of stock even the store currently loaded with previous stock, ended made the store packed and its hard for the staffs to manage and costumers keep complaining about the messy items and boxes.
    1 person found this helpful
    4.0
    Merchandiser
    Feb 2023
    Kota Bharu Kelantan7 to 8 years in the role, current employee
    Thank you for the great Experience
    The good thingsThank you for teach me as a good leader and how to comunication with other
    The challengesThe big challenges is myself
    1.0
    Quality management representative
    Feb 2023
    1 to 2 years in the role, former employee
    Races follow the salary
    The good thingsQuality management team have a good boss actually..
    The challengesWorkload and salary not balance at all.
    4.0
    Cashier
    Feb 2023
    Tangkak JohorLess than 1 year in the role, former employee
    Salary average, never late, have to bear with the tiredness
    The good thingsEnvironment is ok if you're positive and focused person
    The challengesIf you're working at branch where's the environment is toxic, then you've to be tough. My environment has that bad quality, but not too much, still can handle.
    4.0
    Assistant Supervisor
    Jan 2023
    Klang Selangor3 to 4 years in the role, current employee
    Good environment and easy to handle
    The good thingsFriendly superior and easier to understand what they want.
    The challengesToo much pressure from stubborn staff but this is the reality of working as a leader
    5.0
    Executive
    Jan 2023
    1 to 2 years in the role, current employee
    A good place to be to sharpen your skill.
    The good thingsVery supportive team member.
    The challengesVery very very fast paced company.
    1 person found this helpful
    5.0
    Cashier
    Dec 2022
    Less than 1 year in the role, former employee
    I manage to build my communication skills with customers and developed multitasking job
    The good thingsMost of the staff are so helpful and tolerate to each other. They consideration and thoughtful when it comes to organize schedule. Provide benefits such as birthday celebration, company trip, jamuan makan and many more.
    The challengesLack of main power so its difficult to handle the job when there are too many customer. Too much stock available untill there are no place to keep stock.
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