MSIG
    (47 reviews)

    Company Reviews

    Working at MSIG

    3.947 ratings in total
    5
    15
    4
    17
    3
    13
    2
    0
    1
    2
    76%
    Rate salary as high or average
    79%
    Employees recommend this employer to friends
    Work/Life balance
    3.7(45 ratings)
    Career development
    3.3(45 ratings)
    Benefits & perks
    3.4(45 ratings)
    Management
    3.4(45 ratings)
    Working environment
    3.9(45 ratings)
    Diversity & equal opportunity
    4.1(10 ratings)
    Ratings for MSIG are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 48 reviews sorted by most recent
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    5.0
    Senior Executive Assistant Manager
    Sep 2025
    Kuala Lumpur City Centre Kuala Lumpur2 to 3 years in the role, current employee
    Every company has it's strength and weaknesses where some offer great benefits but may lack flexibility, while others foster innovation but struggle with communication. Over time, you learn that no workplace is perfect. What truly makes the difference is working with the right people. Supportive colleagues, respective leaders and a collaborative culture can turn challenges into opportunities and make even tough days worthwhile. The right team brings out the best in you, helps you grow and make work feel meaningful.
    The good things1. Working with supportive team members making challenging tasks easy 2. Exposure to various tasks can broaden skill set and experience 3. Colleagues are helpful
    The challenges1. Employee benefits not on par with most of the other insurers in the industry 2. Lack of recognition 3. Lack of transparency
    3 people found this helpful
    5.0
    Senior Executive
    Sep 2025
    Kuala Lumpur City Centre Kuala Lumpur1 to 2 years in the role, current employee
    Thriving in a Supportive and Balanced Work Environment
    The good thingsThe role offers a healthy work-life balance, supportive colleagues, and clear opportunities for career progression. Company is now promoting staff engagement through increased involvement in sports activities.
    The challengesSuggestion for improvement: Providing transportation for CSR / company activities would encourage greater staff participation.
    5.0
    Assistant Manager
    Sep 2025
    Kuala Lumpur City Centre Kuala Lumpur6 to 7 years in the role, current employee
    A supportive workplace with great opportunities to grow.
    The good thingsI enjoy the supportive and collaborative team culture. There are great opportunities to learn, grow and take on interesting projects.
    The challengesOccasionally, accountability isn’t well defined, which can create small delays, though the team usually works together to resolve it.
    4.0
    Executive
    Sep 2025
    Kuala Lumpur City Centre Kuala Lumpur1 to 2 years in the role, current employee
    Great learning ground and potential for growth.
    The good thingsA work-life balanced environment. Management is approachable and supportive,steady pace that suits those who enjoy a stable environment. Plenty of engagement activities.
    The challengesSoftware system can be further improved
    5.0
    Risk Management Assistant
    Sep 2025
    Kuala Lumpur City Centre Kuala LumpurLess than 1 year in the role, current employee
    Overall the working environment is encouraging and conductive growth. The combination of strong leadership and supportive fro colleagues contributes to both personal and team success.
    The good thingsI am fortunate to work in a supportive environment where my bos provides guidance and encourages professional growth. My colleagues are equally helpful and collaborative making teamwork smooth and enjoyable. This positive culture motivates me do do my best every day.
    The challengesNon since still new
    4.0
    Commercial Support Executive
    Aug 2025
    Kuala Lumpur City Centre Kuala Lumpur4 to 5 years in the role, current employee
    Supportive environment and good work-life balance overall, though relatively high turnover can occasionally disrupt team dynamics and workflow.
    The good thingsI truly value the friendly and supportive team culture at MSIG Malaysia. Both colleagues and leaders are always open to constructive feedback and new ideas. I appreciate how we readily support one another whenever help is needed. Additionally, I enjoy the company's emphasis on work-life balance - rather than relying on overtime, we focus on completing our tasks efficiently within working hours.
    The challengesA key challenge is the relatively high employee turnover, which can affect team cohesion and disrupt the continuity of projects.
    4.0
    Executive
    Aug 2025
    Kuala Lumpur City Centre Kuala Lumpur1 to 2 years in the role, current employee
    A positive and growth-oriented experience with opportunities to learn, collaborate and contribute meaningfully.
    The good thingsThe company provides a supportive and collaborative work environment, where teamwork and open communication are genuinely encourage. I appreciate the opportunities for professional growth, the approachable leadership and the flexibility in work-life balance. The culture promotes learning and innovation which make each day engaging and motivating.
    The challengesAt times, decision processes can be slow due to multiple layers of approval, which may impact project momentum. There can be occasional gaps in communication between departments, making cross-functional collaboration a bot challenging. While the work environment is generally positive, there’s room for improvement in streaming internal workflows and clarifying priorities.
    4.0
    Manager, Corporate Services
    Aug 2025
    Kuala Lumpur City Centre Kuala Lumpur2 to 3 years in the role, current employee
    A valuable journey in a supportive,experienced environment that encourages continues growth, effective communication, and professional development opportunities
    The good thingsMSIG leaders are easy to talk to and open to hearing ideas or concerns, which helps build trust and makes communication feel honest and clear.
    The challengesMSIG has a diverse age range,with many long servicing employees who have been with the company for over 30-40 years. While it may not always be easy for young team members like us to communicate confidently, it is a valuable chance to develop our communication skills-something essential for building a strong career.
    5.0
    Liability Underwriter
    Aug 2025
    Kuala Lumpur Sentral Kuala Lumpur1 to 2 years in the role, current employee
    My experience in MSIG as a liability underwriter has been fruitful and filled with limitless challenges
    The good thingsComplex risk exposure as it can be intangible and hard to quantify and assess certain risk that poses such a learning curve challenge that boost or enhances learning capabilities.
    The challengesThe typical difficulty of adapting into the corporate society. Things that comes easy won't last, and things that last won't come easy.
    4.0
    Business Analyst
    Aug 2025
    Kuala Lumpur City Centre Kuala Lumpur4 to 5 years in the role, current employee
    Supportive workforce, good learning opportunity, challenging workload.
    The good things1. Good repo within and between team/departments, generally friendly feedback when enquiring for more information, most are willing to teach and share. 2. Minimal OT (Depending on task and role) 3. No observable bias against leaving office on time (provided you arrive on time as well) 4. Relatively high level of autonomy in task completion (depending on team and personal track record/experience)
    The challenges1. Salary and benefits can be less competitive to the market. 2. As a result, some teams are often short-handed, making workload balancing a challenge.
    4.0
    Risk Analyst
    Aug 2025
    Kuala Lumpur City Centre Kuala Lumpur2 to 3 years in the role, current employee
    Culture is good in MSIG. However, some of the processes are still manual, and time consuming to complete certain tasks.
    The good things- Work life balance. - Benefit is averagely good.
    The challengesSalary is slightly lower as compared to other general insurance companies.
    5.0
    Product Developer
    Aug 2025
    Bandar Malaysia Kuala Lumpur1 to 2 years in the role, current employee
    good start to a greater career after leaving the studying environment in pursuing a successful career in the industry with the generous help from each individual encountered with
    The good things- very friendly environment and colleagues are willing to share their knowledge and experience with you - people are willing to accept creative new ideas to be implemented in the workspace
    The challengesslow responsive from other departments due to lack of manpower to work on daily task and lack of physical interactions between departments from different floors
    5.0
    Claims analyst
    Jul 2023
    Rawang Selangor9 to 10 years in the role
    Marine Claims Examiner
    The good thingsGreat Experience working
    The challengesThe world has changed after COVID-19, everything is digital now, we must adapt ro it.
    5.0
    Tax manager
    Apr 2023
    7 to 8 years in the role, current employee
    Self discipline and ethicality are important.
    The good thingsHarmony working environment.
    The challengesLess level of hierarchy structure and it takes longer period to climb up the corporate ladder.
    1.0
    Executive
    Feb 2023
    No proper management
    The good thingsYou will find good things about this company is that THEY NEVER VALUE THEIR EMPLOYEES :)
    The challengesIt depends on the department or teams you work within. The coaching framework here is very weak and never provide proper guidance to the new joiners. They expect fresh grads to bring business to their company within the first month they join. Senior is always giivng mean comments to the new joiner. I would say this company does not value the importance of training and investing in their staffs.
    2 people found this helpful
    5.0
    Digital marketing specialist
    Dec 2021
    1 to 2 years in the role, former employee
    Comfy Company To Start a Career
    The good thingsEasy workload Great bosses who are willing to teach and super patient Friendly colleagues and chilled culture Amazing quarter dinners Top class gaming laptop as working laptop
    The challengesSlow or no promotion and increment for non-sales staffs Very few positions in the company
    5.0
    Manager
    Jan 2020
    Good Company
    The good thingsWork Life Balance
    The challengesPromotion Opportunity Limitation
    3.0
    Executive
    Sep 2019
    3 to 4 years in the role, current employee
    Largely depends on the department
    The good thingsMany things to learn. People are nice. Good teammates who will guide you. Bonus and increment is average. Benefits are okay. Location is okay with various parking areas and public transport.
    The challengesHigh performance workers are not rewarded or acknowledged. Poor career path. Department head is unsure of the direction of the employees. Excellent employee and poorly performing employees are equally rewarded.
    4.0
    Executive
    Jun 2019
    5 to 6 years in the role, former employee
    Innovation and working harmony environment
    The good thingsWell Team Work culture and innovation ideas to achieve company goal.
    The challengesLearn and apply to working field.
    4.0
    Human Resource Executive
    Nov 2018
    3 to 4 years in the role, former employee
    Good company to work with
    The good thingsCentral work location accessible by public transport - Work life balance - Good working environment - Staff are friendly and supportive - Opportunity to learn and grow.
    The challengesNeed to be agile to adapt with the rapid changes in environment.
    1 person found this helpful
    4.0
    claim executive
    Nov 2018
    good environment and working as team
    The good thingsGreat place and company give opprtunity to build carrier..and also benefit.
    The challengesFor me all challenges become from diffrent department..as role at the company to ensure TAT and avoid complain for claim side And to ensure all claim genuine cut the cost for every claim.
    1 person found this helpful
    4.0
    Secretary
    Oct 2018
    Less than 1 year in the role, current employee
    Good management & working culture
    The good thingsWork life balance. Some colleagues are friendly and helpful. Does not really feel the working politics here. Staff benefits are good too. Highly recommend to join this company.
    The challengesIs all depend on individual roles. Not facing any challenge so far.
    3.0
    Executive, Product Development
    May 2018
    1 to 2 years in the role, former employee
    Great place for people who wants a stable life
    The good thingsThe People who are willing to teach & share their knowledge across department.
    The challengesTimeline is not a timeline, is just a reference. Most things are not properly planned & based on the management decision.
    3 people found this helpful
    5.0
    Intern
    Apr 2018
    Less than 1 year in the role, former employee
    It was memorable.
    The good thingsMy boss and colleagues are very friendly and take care of me well. They are willing to teach me and give me useful advices.
    The challengesI enjoy every moment.
    1 person found this helpful
    5.0
    Claim Executive
    Mar 2018
    Kuala Lumpur3 to 4 years in the role, current employee
    Very systematic processing system
    The good thingsI'm enjoying working here since I found the system in the company is very up to date and follow the compliance. This make my work very organized and my work move on very fast. Besides I able to trace my claim and checking all the payment just clicking to the system. I really love this company so much.
    The challengesThe challenges I faced in this company normally is deal with the service provider and the customer. If a good service provider can give you a good service then the claim is easier to process and settle. Related go this issue also will reflects your KPI as well. Furthermore the company is more focus on customer orientation. The customer complaint is normally not easy to deal with especially regarding the lost of the customer NCB after the accident.
    1 person found this helpful
    5.0
    Data entry
    Dec 2017
    Less than 1 year in the role, former employee
    Giving a great opportunity to the fresh graduate to learn
    The good thingsThe good environment and the teamwork was so good and they are efficient about their work and the workers are always optimistic to achieve the company goal.
    The challengesThe company will develop your skills and the workers will guide you until you really understand about your work.
    3.0
    Admin assistant
    Oct 2017
    5 to 6 years in the role, former employee
    Good experience
    The good thingsHave bonus & treasure hunt for staff
    The challengesEnvironment ok but head dept make pressure for staff
    1 person found this helpful
    3.0
    Accounting executive
    Oct 2017
    Less than 1 year in the role, current employee
    reconcile different accounts and prepare monthly reports.
    The good thingsClear out outstanding efficient and effectively within the short time.
    The challengesSome of the people not face problem properly that creates high outstandings
    3.0
    GENERAL INSURANCE
    Jul 2017
    1 to 2 years in the role, former employee
    INTRODUCING GENERAL PRODUCTS TO ALL THE CUSTOMERS
    The good thingsLEARN MORE AND EARN MORE.
    The challengesITS QUITE CHALLENGING AND CAN IMPROVE MORE ABOUT AND LEARN MORE ABOUT ALL THE INSURANCE PRODUCTS.
    1 person found this helpful
    4.0
    Support executive
    May 2017
    3 to 4 years in the role, former employee
    So so
    The good thingsEarly salary on festive seasons
    The challengesDepends
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