Company Reviews

    Working at Nationwide Express Courier

    3.623 ratings in total
    5
    7
    4
    6
    3
    5
    2
    4
    1
    1
    52%
    Rate salary as high or average
    57%
    Employees recommend this employer to friends
    Work/Life balance
    3.9(23 ratings)
    Career development
    3.1(23 ratings)
    Benefits & perks
    2.3(23 ratings)
    Management
    2.8(23 ratings)
    Working environment
    3.8(23 ratings)
    Diversity & equal opportunity
    3.0(1 ratings)
    Ratings for Nationwide Express Courier are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 23 reviews sorted by most recent
    Sort by
    most recent
    5.0
    Credit Control Executive
    Jun 2024
    Shah Alam Selangor1 to 2 years in the role, former employee
    Good place for new starter or fresh graduate to gain some experience
    The good thingsFriendly staff can work together and i am really enjoy working here from 17 October 2005 to 29 July 2007
    The challengesLow salary and benefits
    5.0
    Manager
    Nov 2022
    Seri Kembangan Selangor3 to 4 years in the role, current employee
    support from staff and company
    The good thingsgood environment and good company
    The challengesLate payday due to company problem
    4.0
    Corporate sales executive
    Sep 2021
    Selangor3 to 4 years in the role, current employee
    challenging but full on experience and enjoyment
    The good thingsgiven a lot of space and time to learning even have zero knowledge and experience in courier business.
    The challengeslow interaction, relationship, and teamwork with other department
    5.0
    Customer representative
    Mar 2020
    Shah Alam Selangor3 to 4 years in the role, current employee
    calling customer &received calling customer...
    The good thingsteam work enjoy busy but happy
    The challengessalary very cheap contract work very long for confirm
    5.0
    Customer services
    Nov 2019
    3 to 4 years in the role, former employee
    good experience
    The good thingsnice working environment and flexible timing
    The challengessalary very low , can gain experience over there
    3.0
    customer service
    May 2019
    though
    The good thingsthe cooperation and relationship on each staff at branch. Teach us be more discipline in our work to meet the deadlines. Helping each other to make our branch more smooth to target our delivery on time percentage higher.
    The challengesto get the satisfaction from customer on our service.
    4.0
    Customer service representative
    Aug 2018
    Less than 1 year in the role, current employee
    Very nice company actual, but very little salary provided to staff & do not match their job or work
    The good thingsThe benefit knowing many customer from any company from malaysia, from Brunei to Indonsia & Singapore as well. Has a benefit in health - free to check up. Benefit with knowing a dealer as well. Knowing every road at Sibu as they as for a delivery
    The challengesNeed to answering & arranging the pickup shipment for the company, as the only one customer service there, too busy doing many things in once
    4.0
    Assistant manager
    Jan 2018
    Experience in both operations and customer service functions
    The good thingsWork independently , good rapport with both internal and external customers.
    The challengesLack of enforcement of company SOP.
    3.0
    Amo Northern region
    Jan 2018
    Good working environment
    The good thingsHave opportunity to gain more knowledge.
    The challengesHave to work under pressure due to link with multi level of audience/ consumers.
    2.0
    Customer service
    Sep 2017
    1 to 2 years in the role, current employee
    We had to make another people job
    The good thingsmake a friends
    The challengesWe had to make a job supposedly not our job, and we had to make another dept job.
    2.0
    IT support
    Aug 2017
    1 to 2 years in the role, former employee
    Good for take experince
    The good thingsgood for fresh grad to take experience
    The challengesa lot politics, salary low then markets
    5.0
    Despatch rider
    Jul 2017
    1 to 2 years in the role, current employee
    The best workplace but there is some lack of something of this company
    The good thingsEasy to give support each others
    The challengesA lots of document because of not many manpower
    4.0
    Accounts executive
    Oct 2016
    1 to 2 years in the role, current employee
    Handle Full Set Account
    The good thingsWork Life Balance and Good Teamwork.
    The challengesTime constraint to meet unlimited task.
    1.0
    Account clerk
    Mar 2016
    11 to 12 years in the role, former employee
    staff
    The good thingsdevelop skill with minimum supervisor
    The challengesIf you could not pampered mgmt level mind set, you'll set out
    3.0
    Executive
    Feb 2016
    9 to 10 years in the role, current employee
    Executive
    The good thingsBest colleagues that u ever wish for
    The challengesToo much politics
    2 people found this helpful
    4.0
    it executive
    Jul 2015
    3 to 4 years in the role, former employee
    my job
    The good thingsenjoying more time for family friendly staff and management
    The challengescan get more experience learning something
    5.0
    motorbike courer
    Jul 2015
    1 to 2 years in the role, former employee
    awesome
    The good thingssentiasa memberi peluang yang membuatkan staff sentiasa teruja.
    The challengesterpaksa menempuhi hujan dan juga panas yang terik,
    2.0
    Account manager
    Jul 2015
    Less than 1 year in the role, current employee
    Operation service
    The good thingsThe good things is we are still provide the best service with a lack of accommodation and man power.
    The challengesThe challenges sure because of the other company are providing are same service we had, in add the have a good supporting from company as the new company.
    3.0
    Branch Manager / Regional Operations Manager
    Jul 2015
    Branch Manager / Regional Operations Manager
    The good thingsContinuous upgrading training for all staffs which are a plus to this Company. Have good set up but did not have the right candidates to run the Company. Used to be excellent under FedEx where merits given based on performance and results oriented. After separation, Management changes and priorities and yearly staffs review often on preferences rather than actual performances.
    The challengesShould employ the right candidates with justifiable salary based on experience and capability. Morale of the employees can then boast up, thus will create a competitiveness amongst peers to excel. If not proper awarded tend to create a low morale of employee, hence unable to create a atmosphere of excellence in the working environment.
    2 people found this helpful
    5.0
    Account executive
    Jul 2015
    Less than 1 year in the role, current employee
    JOB SCOPE AND WORKPLACE
    The good things- APPLYING JOB ROTATION IN ORDER FOR THEIR EMPLOYEES GAIN MORE EXPERIENCES IN SHORT TIME PERIOD.IT WILL CHALLENGE OUR RESPONSIBILITIES TO PERFORM ANY TASK GIVEN. - NURTURE US TO BECOME MORE DISCIPLINE AND BE MORE ALERT AND RESPONSIBLE. - GOOD WORKPLACE ENVIRONMENT WHERE ALL THE EMPLOYEES ARE VERY HELPFUL AND CHEERFUL. - THE ARE BEST LEADER WHERE SHE/HE UNDERSTAND THEIR SUBORDINATE FEELING.
    The challengesHAVE TO FAST ADOPT AND ADAPT NEW EXPERIENCES BECAUSE THE WORKFLOW IS VERY TOUGH. MENTALLY AND PHYSICALLY READY WITH TASK THAT WILL BE GIVEN BY LEADERS. MUST BE INDEPENDENT AND TRY TO FIND AND UNDERSTAND WHEN ANY PROBLEM OCCUR.
    3.0
    Account manager
    Jun 2015
    3 to 4 years in the role, former employee
    Nationwide Express Courier Services
    The good thingsThey are good in training new employees with no experience, especially in the Sales & Marketing Department. I started as a rookie with no experience at all in Sales, and the manager actually took the effort to ensure that I understand the basics skills required in order for me to perform the assigned tasks.
    The challengesInternal politics are quite bad, however you will be okay by just concentrating on your job and perform well. There will always be arguments between the Sales and the Operations department and the only way to survive that is to ensure that you always know what you are doing and foster the relationships with the other colleagues to the best of your abilities.
    4 people found this helpful
    4.0
    Data entry clerk
    Jun 2015
    Less than 1 year in the role, former employee
    good company
    The good thingsGood environment, friendly colleague, great management.
    The challengesGive fast and better opportunities for career development.
    2.0
    Branch manager
    Jun 2015
    3 to 4 years in the role, former employee
    a stagnant company and manage by typical wannabe
    The good thingsFlexible working hours
    The challengesStaff incentive is low Poor company actual direction to gain profit
    1 person found this helpful
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of Jobstreet or its personnel. Jobstreet does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. Jobstreet posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.
    Reviews by location