Novotel
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    Novotel
    (17 reviews)
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    Company Reviews

    Working at Novotel

    3.817 ratings in total
    5
    6
    4
    6
    3
    3
    2
    0
    1
    2
    59%
    Rate salary as high or average
    71%
    Employees recommend this employer to friends
    Work/Life balance
    3.4(17 ratings)
    Career development
    3.5(17 ratings)
    Benefits & perks
    3.1(17 ratings)
    Management
    3.5(17 ratings)
    Working environment
    3.6(17 ratings)
    Ratings for Novotel are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 17 reviews sorted by most recent
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    3.0
    Reservation Agent
    Jan 2023
    Kuala LumpurLess than 1 year in the role, former employee
    Fast-paced, highly stressful work environment
    The good thingsGreat and supportive colleagues and strong teamwork.
    The challengesUnsupportive and unempathetic general manager and dealing with demanding customers.
    1.0
    Executive secretary
    Apr 2021
    Melaka Melaka1 to 2 years in the role
    Poor Human Resource Management
    The good thingsThe colleagues i worked with were excellent professionals aside from the HR dept.
    The challengesThe exciting knowledge attain from the hospitality industry
    5.0
    HR
    Sep 2020
    1 to 2 years in the role, former employee
    GREAT PLACE TO LEARN NEW THINGS
    The good thingsA very good management, although there's time need to work under stress, it will all worth. Can learn new things everyday and collogues are very supportive.
    The challengesThe pressure very high but salary is low.
    5.0
    Accounting asst.
    Mar 2020
    Less than 1 year in the role, former employee
    You will have more friendly staff that can help you
    The good thingsI learn a new thing and having a good friends that help me to solve my problem example is that something i dont know so that they will teach me until i can understand the flow
    The challengesI must call some people and explain what is a problem that they have example is deduction of credit card
    3.0
    Executive
    May 2019
    1 to 2 years in the role, current employee
    Hakimin 30 Reservation Executive at Novotel Taiping
    The good thingsQuite town, great place for Taiping local people to try work g here.
    The challengesNeed to be super mobile when it come to work.
    4.0
    Banquet waiter
    Apr 2019
    Good experience as a part time
    The good thingsThe team is very hardworking. Manager is very helpful and kind.
    The challengesWorking with conflict
    5.0
    Internship student
    Mar 2019
    good experieces
    The good thingsfirst of all im not working here. i am a student from uitm and i finished my internship for these four months with a great experiences which good and bad experiences.
    The challengesthe environment, handle too much guest with many habits. this is because im working in front office which is a receptionist.
    4.0
    Front office assistant
    Dec 2018
    Less than 1 year in the role, current employee
    A memorable working experience
    The good thingsworking at novotel melaka tought me how to face customer professionally. Got a lot of good people throughout 6 months. very positive and open minded managers. I have been trained well by them.
    The challengeslack of staff
    1.0
    Trainee
    Nov 2017
    Less than 1 year in the role, former employee
    The working environment is too stressful
    The good thingsFriends over there are very supportive. The management also good.
    The challengesVery stressful when working at the kitchen
    1 person found this helpful
    4.0
    Commis
    Nov 2016
    Less than 1 year in the role, current employee
    Its was a very good environment for new fresh graduate to experience a new skill. Gain extra knowledge.
    The good thingsGain knowledge and incredible experience
    The challengesI was satisfied with everything
    4.0
    Guest service officer
    Nov 2016
    Kuala LumpurLess than 1 year in the role, former employee
    Great learning experience
    The good thingsColleagues are open minded.
    The challengesTime demanding.
    4.0
    Safety & Security Manager
    Oct 2016
    3 to 4 years in the role, current employee
    Great Team Work
    The good thingsNo hanky panky. Very professional. Easy to communicate and solve any problem arise. Lead by a great boss. Surrounding environment very pleasant with positive attitude.
    The challengesLess stress.
    5.0
    ;)
    Oct 2016
    Melaka Melaka1 to 2 years in the role, former employee
    Expansion in career.
    The good thingsIt's an international chain that focus on delivering great services to guests and staff's career. Great way to be in a good career path with its training locally and internationally.
    The challengesNew to Melaka market, and to compete with other existing hotels just around the corner.
    5.0
    Events executive
    Oct 2016
    1 to 2 years in the role, current employee
    Good Place for career development
    The good thingsFriendly colleagues and team
    The challengeswork life balance
    4.0
    Front office supervisor
    Sep 2015
    3 to 4 years in the role, former employee
    benefit
    The good thingsto offer batter salary and benefit in order to complete with other hotel property
    The challengesshort of manning prevent us from doing the best we can do.
    2 people found this helpful
    3.0
    Senior IT executive
    Jun 2015
    Less than 1 year in the role, former employee
    Improvement needed.
    The good thingsMy boss is very caring. I was down with severe diarrhea and fever and due to being alone in KL, i was taken care of by my fellow colleague in the hotel, staying in one of the rooms.
    The challengesMany staffs are leaving. Even the management staffs.
    2 people found this helpful
    5.0
    Assistant Front Office Manager
    Jun 2015
    Less than 1 year in the role, current employee
    Assistant Front Office Manager
    The good thingsThe company and brand
    The challengesso far so good
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