Ormond Group
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    Ormond Group
    (14 reviews)
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    Company Reviews

    Working at Ormond Group

    3.814 ratings in total
    5
    7
    4
    1
    3
    4
    2
    0
    1
    2
    93%
    Rate salary as high or average
    57%
    Employees recommend this employer to friends
    Work/Life balance
    2.9(14 ratings)
    Career development
    3.5(14 ratings)
    Benefits & perks
    3.6(14 ratings)
    Management
    3.1(14 ratings)
    Working environment
    3.6(14 ratings)
    Diversity & equal opportunity
    5.0(1 ratings)
    Ratings for Ormond Group are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 14 reviews sorted by most recent
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    3.0
    Executive
    Mar 2025
    Damansara SelangorLess than 1 year in the role, former employee
    Looks corporate, but it’s just a family business in disguise.
    The good thingsSupportive team mates. Everyone from other department is friendly.
    The challengesLong working hours with skewed sense of urgency. C-suites who wants work to be done at the same day, be it 1am or 3am. A lot of meetings after working hours. Some c-suites are hot tempered, sent email with all capital letters and will shout at you in front of everyone in an open office setting.
    6 people found this helpful
    1.0
    Finance senior executive
    Jul 2023
    SelangorLess than 1 year in the role, former employee
    Stressful environment
    The good thingsColleagues are good and friendly
    The challengesNot understanding Manager
    4 people found this helpful
    5.0
    Procurement
    May 2023
    It was a great experience with Ormond Group
    The good thingsWorking with the Ormond Group was a fantastic experience. I've discovered a lot of new things. Ormond values and recognizes employee success, and my interpersonal skills increased significantly throughout my time at Ormond.
    The challengesI have to put in a lot of effort to work with Ormond in order to get my individual objective. To ensure that everyone can witness my excellent performance, I must complete whatever duty assigned.
    1 person found this helpful
    3.0
    HR
    Mar 2023
    Less than 1 year in the role, current employee
    Very pushy environment
    The good thingsNothing much to say. The bonus are good.
    The challengesVery pushy environment and expects the employee be on the job 24/7
    4 people found this helpful
    5.0
    GUEST SERVICE EXECUTIVE
    Jun 2020
    Great place to work!
    The good thingsGreat team, awesome managers, great working environment, near to KLIA2
    The challengesAs this is public hotel which providing accommodation to the flights passengers whom have connecting flights around the world, encouraging that we learn Chinese language as we might dealing with Chinese traveller.
    2 people found this helpful
    5.0
    Guest Service Executives
    Aug 2019
    1 to 2 years in the role, former employee
    Tune Experience is the best!
    The good things- Excellent communication - Able to enhance your problem-solving skills - Manage to get things done in a creative ways - Co-worker treated you like a family. They cared a lot - Excellent benefits in terms of medical claim
    The challenges- Longer shift hours - Not enough staff - Working alone during night shift especially for women is not appropriate.
    2 people found this helpful
    5.0
    guest service executive
    May 2019
    Less than 1 year in the role, former employee
    my best experience as hotelier
    The good thingsi love the environment and team work. the hotel facilities is very nice.
    The challengesdeal with many people with different problems to solve as good as you can. always be patient is the key no 1. to keep your customer happy for the best service.
    1 person found this helpful
    3.0
    Guest Serve Executive
    Feb 2019
    My experience working here is good, many changeling experience
    The good things- Every days meet a new person - Learning how to communicate with guest
    The challengesWorking hours (shift)
    1 person found this helpful
    1.0
    Guests services executives
    Aug 2018
    Less than 1 year in the role, former employee
    Good experience and excellent service working with the company
    The good thingsGreat learning from good leaders Good environment Good customer and good business Every day full house
    The challengesPeople highest expectations Handle the case with patients Greet the customers with a smile Listen to what guests want to Accept the comments and argument with smile and patience
    1 person found this helpful
    5.0
    Housekeeping supervisor
    Sep 2017
    I has practical when i study at utm hotel kedah then i am continue working at cititel hotel as housekeeping attendant. I also have family business.
    The good thingsBecause I like to work as supervisor housekeeping.
    The challengesNear environment, have a many customer from another country
    4.0
    supervisor hotel
    Sep 2017
    good experience
    The good thingsyes its good for my skills and give me more experience how to manage hotels and leading staff starting from here. I've learn from the bottom hotel management and i want to explore more experience for my own future
    The challengeshonestly so much improvement this hotel especially managemnet by hotels manager. must be keep on term and condition what the higher position are mark for the hotel, its can make our sales booms! every single month and its shows our guest like and happy stay here.
    5.0
    Housekeeping manager
    Nov 2016
    Kuala Lumpur International Airport Selangor3 to 4 years in the role, current employee
    Good benefit
    The good thingsAll teamwork, bosses are excellent give good benefit to and your family
    The challengesIs hotel line lot of challenges will face and u can facing different concept and different management system.
    5.0
    Guest service assistant
    Oct 2016
    Excellent
    The good thingsFlexiblr time
    The challengesFully booked
    1 person found this helpful
    3.0
    housekeeping supervisor
    Sep 2015
    5 to 6 years in the role, current employee
    job is good but the management is terrible
    The good thingseasy to learn the hotel environment because of limited service concept and manage to improve communication skill. flexibility in doing what thing to done.
    The challengesmanagement not understand staff problem in handling outsource workers and tend to release an experience staff without second thought by asking why they want to leave. No motivation factor and keep on making staff down. management always appoint wrong people to manage the hotel.
    2 people found this helpful
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