Pet Lovers Centre
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    Pet Lovers Centre
    (21 reviews)
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    Company Reviews

    Working at Pet Lovers Centre

    3.521 ratings in total
    5
    8
    4
    4
    3
    4
    2
    0
    1
    5
    66%
    Rate salary as high or average
    67%
    Employees recommend this employer to friends
    Work/Life balance
    2.9(21 ratings)
    Career development
    3.1(21 ratings)
    Benefits & perks
    2.8(21 ratings)
    Management
    2.9(21 ratings)
    Working environment
    3.4(21 ratings)
    Diversity & equal opportunity
    2.4(5 ratings)
    Ratings for Pet Lovers Centre are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 21 reviews sorted by most recent
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    1.0
    Inventory Officer
    Jun 2025
    Subang Bestari Selangor3 to 4 years in the role, former employee
    toxic management and low salary
    The good thingssalary on time and that's it.
    The challengesthe management & hierarchy is real. toxic management. work overload and the increment only rm50?? but the bosses can opened new outlet. and always said "sales tak naik" , "sales company decrease".
    2 people found this helpful
    5.0
    Human Resources Officer
    Apr 2024
    Shah Alam SelangorLess than 1 year in the role, former employee
    Really great opportunity and experience to work in here.
    The good thingsThe HR Manager really have wide experience, helpful and knowledgeable. Really love working here.
    The challengesNo challenges with HR Department.
    1.0
    Retail
    Feb 2024
    Penang Island Penang3 to 4 years in the role
    Company that never values or appreciate your efforts and hardwork. Fake promise on career growth. Poor staff and staff welfare management.
    The good things- Learned alot abt pets - Found a better job
    The challenges- Short staffed and had to do most of the work - No proper team provided - Company don't value your contribution - Salary<workload, working hours, pressure - No work life balance, work 12 hours and even on offdays have to be prepared to ans calls and report in groups - yearly team spirit, buy food take picture and eat separately - promised job promotion never given - no proper management on staff welfare - no proper hiring team - not all staff entitled for bonus despite efforts and performance - poor communication and updates from HR - Constantly need to backup other outlet due to short staffs. - Poor efforts to retention of quality employees - Not much essential benefits for staff (No optical/dental/health insurance) I would never ever recommend this company to anyone unless if your interested to join a company that has no career growth, no appreciation on your efforts, performance and hardwork, a person who enjoys an unbalanced work life. One of the most energy and life draining company.
    2 people found this helpful
    3.0
    Marketing Department
    Feb 2024
    Subang Bestari Selangor1 to 2 years in the role, former employee
    Managers hard to accept senior and exec opinions
    The good thingsGood team and communication can be made well
    The challengesThe management and hierarchy
    3.0
    Pet Care Consultant
    Dec 2023
    Petaling Jaya Selangor
    Good starter for Freshies
    The good things1. Depending on which outlet you're assigned to, the co-workers are friendly and always helpful to each other. Senior staff willing to help guide new hires. 2. Product knowledge training every week so staff know about their products and can recommend them to customers 3. Satisfaction when customers are happy :)
    The challenges1. Facing difficult & entitled customers. 2. For some reason, some outlets are always understaffed, even if you work in shifts, you still have to work OT or cover another outlet if not enough staff. Even worse, you'll end up taking up responsibilities out of your job description a.k.a more work pressure. 3. For obvious reasons, little to NO work-life balance. Good starter for freshies looking for experience in retail/work experience in general for a short time. 4. Little benefit.
    3 people found this helpful
    4.0
    Assistant supervisor
    Oct 2023
    11 to 12 years in the role, former employee
    One of my 10years plus career life
    The good thingsYou learn to know many lovely customers who devoted their love to pets are insanely in a top notch, desirable way for utmost care as treated them almost as their own children. In fact, to having a strong bond connection with pets is required alot of time and love wheareas the accompanying is a key that lead to such. In addition, you will need to work with your frontline retail staff to coordinate in team on sales floor and cashiering by deliver professional manners and customer service efficiently. Moreover, there are certain objectives and daily task we need to perform and complete them by the end of the day as daily basis.
    The challengesAlways facing shortage of manpowers, long hours of work and less attractive salary and benefits especially bonus performance.
    1.0
    Warehouse manager
    Feb 2023
    Ridiculous Job Placement Ads
    The good thingsAlready found a job elsewhere.
    The challengesI've not worked here before but can you imagine they advertise for managerial positions for more than 3 months and not once but periodically? Other companies have closed positions but their ads stay on for months. Makes you wonder whether are they for real? There are other opportunities elsewhere. Unless you don't mind wasting time with unprofessional management.
    3 people found this helpful
    1.0
    Retail leader
    Apr 2021
    Kuala Lumpur1 to 2 years in the role, former employee
    Stressful environment and energy draining
    The good thingsAble to learn a lot about animal foods and maintenance
    The challengesEnergy draining, work 5days a week 12 hours, most of time need to do OT on offdays. Salary is less compared to all energy poured in. All matters to them is sales figure. every day going to work was a stressful experience. No work life balance.
    1 person found this helpful
    1.0
    Retail assistant
    Oct 2019
    Less than 1 year in the role, former employee
    Stingy company with obnoxious processes
    The good things- Employees discount when purchasing items from PLC - Great, responsible and friendly colleagues - Team leader can be pushy, but overall a nice and understanding person
    The challenges- No shifts (10am - 10pm) - Need to reach earlier to set up and clean the shop, and go back late to do closing accounts - No sitting down when customers are not around - Needs customer to rate our service for every single transaction, which slows down efficiency
    4.0
    Logistic officer
    Sep 2019
    Shah Alam SelangorLess than 1 year in the role, former employee
    good environment,friendly officemates
    The good thingssuitable for fresh grad to gain experience
    The challengesworking 5 days in a week
    1 person found this helpful
    5.0
    PET CARE CONSULTANT
    Jun 2018
    1 to 2 years in the role, current employee
    Best place to gain confident, experience and knowledge.
    The good thingsYou can learn how to become confident in front of people and also can gain operation and product knowledge. Instead of doing operation work we also learn about the benefits of each product selling here and can meet a new friends here. Give it a try!
    The challengesEveryday we exposed to new challenges especially when its come to customer, But take it as learn from it.
    5.0
    Retail executive
    Jun 2018
    Administrative Assistant with +3 years of experience in aPet Lovers Centre is an enjoyable and comfortable environment. Outgoing and detail-oriented, I am proficient at sales performance and maintaining professional relationships.
    The good thingsExperience has taught me to work with people and how to keep up the sales performance
    The challengesIrregular schedules
    1 person found this helpful
    5.0
    Account assistant
    May 2018
    1 to 2 years in the role, current employee
    great experience, good environment
    The good thingsthe employees helping me a lot during my tenure. Easy to adapt with the environment of working and the people around. The system provided to the employees are positive, increase my disiplinary level.
    The challengesto learn a new thing, but all come with ease when the people around are much helping.
    1 person found this helpful
    4.0
    Retail sales assistant
    Feb 2018
    Less than 1 year in the role, current employee
    it was a great experience
    The good thingsmore knowledge on handling animals, on their food dietary and how to take care of them. staffs was cheerful and helpful
    The challengesmonthly sales target are too high, compared to other outlet nevertheless we managed to achieve, and almost achieve it every month
    3.0
    Pet care consultant
    Sep 2017
    1 to 2 years in the role, current employee
    Good experience in sales and pet care
    The good thingsTeamwork
    The challengesWorking hours
    5.0
    staff
    Aug 2017
    must have passion
    The good thingsi make my passion as a job. so i will feel free to do everything because i do what i love and i love what i do. The boss and the employer treat me well, they understand me. They will keep teach you from what you wanna know.
    The challengesthe challenge is customer. that's all i can says.
    5.0
    Pet care consultant
    Apr 2017
    1 to 2 years in the role, current employee
    Competetive salary
    The good thingsIt's a friendly working environment.
    The challengesThe customers, of various background
    5.0
    Retail sales assistant
    Feb 2017
    Less than 1 year in the role, former employee
    Good
    The good thingsFriendly customer and colleague
    The challengesHeadquarters stocks and build up muscle
    5.0
    Sales representative
    Nov 2016
    Less than 1 year in the role, former employee
    Sales and marketing on Home Products
    The good thingsLearn about Animals, Team Work, Achieving Sales Target, Face To Face Customer Service. Good Working Enviroment.
    The challengesMore Workers.
    3.0
    Pet Care Consultant
    Jul 2015
    Less than 1 year in the role, former employee
    Experience as a PLC Retail Staff
    The good thingsYou don't get to come in contact with the office people back in HQ. You only focus on selling pet products and bring good customer service. Its a fun environment to work depending on the outlet. I have personally experienced 3 outlets and each and every of them have their own distinctive operations. You will be trained from all angle including sales, management & rapport building.
    The challenges1. Retail sector is always running low on staff and even having your rest day is hard. 2. Want to have rest day on weekends? Expect it to be on weekdays. Slim chances on weekends because the shop needs more people to serve customers as PLC focuses more on serving customers. 3. If your Team Leader is good person, you will learn more. 4. Prepare to get body-ache on your first week.
    2 people found this helpful
    4.0
    Customer service executive
    Jun 2015
    3 to 4 years in the role, current employee
    Average
    The good thingsThe working environment in the office is comfortable and flexible.
    The challengesLack of information sharing from the management.
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    Reviews by location
    Kuala LumpurPenang Island PenangPetaling Selangor