Employees at Petikemas appreciated the opportunities to upgrade their skills and gain knowledge, as well as the friendly work environment and good teamwork. Some also valued the compromising management. However, there were potential challenges such as technicians struggling to keep up with new technologies in the transportation industry, excessive workloads at times, low salaries that did not align with workload expectations, and a lack of increments after probation. Additionally, being on call 24 hours could impact work-life balance for some employees.