Pizza Hut
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    Pizza Hut
    (144 reviews)
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    Company Reviews

    Working at Pizza Hut

    4.2144 ratings in total
    5
    74
    4
    45
    3
    16
    2
    2
    1
    7
    84%
    Rate salary as high or average
    90%
    Employees recommend this employer to friends
    Work/Life balance
    3.5(144 ratings)
    Career development
    4.2(144 ratings)
    Benefits & perks
    3.7(144 ratings)
    Management
    3.9(144 ratings)
    Working environment
    4.1(144 ratings)
    Diversity & equal opportunity
    4.5(2 ratings)
    Ratings for Pizza Hut are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 144 reviews sorted by most recent
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    5.0
    Service Crew
    Jan 2026
    Ipoh PerakLess than 1 year in the role, former employee
    Good for part timer or short term jobs
    The good thingsEnjoy the workplace, the teammates, salary paid was average but you can get more with OT
    The challengesFnB is definitely tiring
    4.0
    Assistant Manager
    Sep 2025
    Selama Perak2 to 3 years in the role, current employee
    IT graduate skilled in system troubleshooting, application support, and team leadership with hands-on technical experience.
    The good thingslead and support a team in a fast-paced environment. I enjoyed motivating my colleagues, solving daily operational challenges, and making sure that both the team and systems ran smoothly.
    The challengesOne of the main challenges I faced as an Assistant Manager was working in a very fast-paced environment with unexpected issues, such as system downtime or sudden staff shortages. While I didn’t particularly enjoy the irregular and long working hours that came with the F&B industry, these challenges taught me how to stay calm under pressure, troubleshoot problems quickly, and manage both people and systems effectively. The experience helped me build resilience and problem-solving skills, which I am now eager to apply in an IT-focused role where I can grow my technical expertise.
    1.0
    Kitchen helper
    May 2023
    Less than 1 year in the role, former employee
    manager not too friendly with their staff
    The good thingsgot new experience and know how to make pizza
    The challengesno , just a stressful mind
    4.0
    Purchase executive
    Mar 2023
    Kota Kinabalu Sabah7 to 8 years in the role, former employee
    Happy working environment.
    The good thingsTeamwork and communication is strong in this company.
    The challengesStock running out and not meets as shipping requested.
    5.0
    Service crew
    Mar 2023
    Less than 1 year in the role, former employee
    Interesting cooking pasta & pizza
    The good thingsMake spaghetti al dente like in Italy
    The challengesServing customer satisfying on food preparation
    5.0
    marry brown
    Oct 2022
    Kuala Lumpur1 to 2 years in the role, former employee
    cause I can get feel work at there
    The good thingsI can get my experience
    The challengessometimes I can get a stress but not to much
    4.0
    Shift Manager
    Sep 2022
    Kuala Pilah Negeri Sembilan1 to 2 years in the role, former employee
    Good to for collect a experiece for fresh graduate
    The good thingsGood for collect new experience & explore for work environment for fresh graduate
    The challengesDifficult to handle people & challenge to our self for conduct people behavior in working enviroment
    4.0
    BOH
    Jun 2022
    Pasir Gudang Johor1 to 2 years in the role, former employee
    The best first job in my career
    The good thingsIt develops soft skill to encourage me as to gain new experience even the job out of field study's
    The challengesAlways to ensure we in good health and always keep hygiene as to ensure the deliver food was great and save to eat.
    5.0
    Delivery rider
    Jun 2022
    Less than 1 year in the role, current employee
    suitable and comfortable employment
    The good thingsa comfortable job does not make us lazy to work
    The challengesthe challenge when sending orders during rainy weather
    5.0
    Part timer
    Jun 2022
    1 to 2 years in the role, current employee
    Such a good basic to learn for.
    The good thingsEnjoy working. Feel happy and fun. Learn something new. Surrounding with a good manager and friends
    The challengesWhen the restaurant starts to be busy not enough hand to do the work alone and the challenge is when there is no stock available makes it's hard.
    5.0
    Waiter
    Feb 2022
    Team member in the restaurant
    The good thingsI can easily handle all kind of guest àlhamdulillah I have good relationship with customer services.thank you
    The challengesI am ready to work in under pressure because I have 2 and half year experience .
    4.0
    Restaurant manager
    Nov 2021
    Johor Bahru Johor9 to 10 years in the role, current employee
    i am interested in finding more existing salary
    The good thingsThis is my passion in this job
    The challengesCan do the perfect on my job and try to be the good person expecially my love job.. thanks
    5.0
    Waiter
    Jul 2021
    Less than 1 year in the role, former employee
    Working environment was pleasant and great and managed to learn a lot of skills especially communication skill.
    The good thingsAll the colleagues so kind-hearted and always cheerful despite having difficulties handling the customers' orders during peak hours.
    The challengesImproving the management system in a way that could help to increase sales.
    5.0
    Part timer
    Jun 2021
    Less than 1 year in the role, former employee
    good job and staff friendly
    The good thingsgood staff and managment. Very friendly staff
    The challengespeak hour and rude customer
    2.0
    Waitress
    Jun 2021
    Melaka Melaka1 to 2 years in the role, former employee
    It is such an interesting experience
    The good thingsImprove communication skill
    The challengesDealing with the customers
    3.0
    Shift engineer
    Jun 2021
    Food and beverage handling training scheduling costing and customer complaint
    The good thingsTrain your how to manage people
    The challengesManaging staff and complaint
    5.0
    Customer service
    Dec 2020
    1 to 2 years in the role, current employee
    A challenging job to train yourself in a busy working environment
    The good thingsI enjoy working with my crew that I met there, it was a fun experience working there to train myself in a busy environment. The crew really helped me a lot in raising my communication skill, you get a lot of experiences to communicate with all kinds of people.
    The challengesThe things this company could improve is better communication between the superior and the subordinate. Things could be solve easily if the communication ring narrow down. Therefore, It is important to have a good communication skills in a big corporate, in order to achieve better performance in future.
    5.0
    Bakery stuff
    Nov 2020
    Best workplace And good boss
    The good thingsSo much I like it and friendly
    The challengesLearn something new and
    4.0
    Barista
    Oct 2020
    Less than 1 year in the role, former employee
    get to learn on preparation of food, how to handle cashier counter and when taking the order from customer
    The good thingsThe manager is quite strict but well organized
    The challengesThe staff and management of the restaurant
    5.0
    Customer services
    Oct 2020
    Klang SelangorLess than 1 year in the role, former employee
    Fun and mesmerize to be remember
    The good thingsGood staff environment
    The challengesHigh mentality and physically prepared
    4.0
    All star
    Sep 2020
    Wonderfull experience
    The good thingsExplore many thing inside and outside the world
    The challengesHave to deal with many kind of people
    5.0
    Service and Kitchen staff
    Jul 2020
    Less than 1 year in the role, former employee
    Team work is important
    The good thingsCan give the best service for every customers.
    The challengesTo learn all department with efficient without any mistake.
    3.0
    Waiter
    Jul 2020
    Less than 1 year in the role, former employee
    Hectic during lunch hours.
    The good thingsGood managers and staff, although there was one more manager that I was not happy with.
    The challengesCoping with rush hour and constant customer coming in.
    4.0
    Delivery rider
    Jun 2020
    Less than 1 year in the role, former employee
    Great to improve multitasking skill
    The good thingsTeamwork is what makes the job interesting in Pizza Hut. The manager is really friendly and co-workers are really helpful even you are working as a part-time.
    The challengesThe stress that you need to handle when peak hour. There are many orders coming in and you have to make sure that you do not neglect any customers, dine-in or delivery, both you have to entertain and this improve your multitasking skill.
    4.0
    F&B server
    May 2020
    1 to 2 years in the role, former employee
    Overall good working environment
    The good thingsA lot of thing can n be learn here.
    The challengesFacing a lot of order and demand from customers.
    4.0
    Part time staff
    May 2020
    Less than 1 year in the role, former employee
    Develop skill and disicipline
    The good thingsenvironment and the best ever manager
    The challengesComplete the task with estimated time
    5.0
    Forecourt cashier
    Apr 2020
    Less than 1 year in the role, former employee
    Interaction with customer
    The good thingsExperience to interact and handling many type of customers during ordering the food.
    The challengesI have good branch manager and team members which always help me in improving my conversation skills with customers.
    5.0
    Assistant manager
    Mar 2020
    1 to 2 years in the role, current employee
    delivery pizza . easy and enjoy
    The good thingsteam work, good place , nice people
    The challengesenjoy place and not very stress
    5.0
    Service crew
    Mar 2020
    1 to 2 years in the role, former employee
    Excellent and friendly working environment nationvide
    The good thingsTeam work, friendly staff, latest system maintainance, a lot of food training and skill training given
    The challengesTeam work, friendly staff, latest system maintainance, a lot of food training and skill training given
    5.0
    Manager
    Feb 2020
    5 to 6 years in the role, former employee
    Challenging environment.
    The good thingsGot many experiences on how to handle customers complaint and hiring staffs.
    The challengesTo maintain turnover in store and meet company sales budget at store.
    1 person found this helpful
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