Pusat Borong offers a workplace environment characterised by supportive and friendly colleagues who help create a positive atmosphere. Employees appreciate the valuable learning opportunities provided through high-volume transactions and real-world challenges. Additionally, many staff members note that management is responsive to personal issues and takes action when concerns are raised.
However, employees face some challenges including maintaining work-life balance due to after-hours communications and high workloads. There are concerns about staff benefits, particularly regarding medical coverage and insurance. Additionally, employees indicate that clearer guidelines and SOPs would help improve job performance and understanding of responsibilities.