Ricoh
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    Ricoh
    (40 reviews)
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    Company Reviews

    Working at Ricoh

    4.340 ratings in total
    5
    16
    4
    19
    3
    5
    2
    0
    1
    0
    91%
    Rate salary as high or average
    88%
    Employees recommend this employer to friends
    Work/Life balance
    3.9(40 ratings)
    Career development
    3.8(40 ratings)
    Benefits & perks
    3.8(40 ratings)
    Management
    3.7(40 ratings)
    Working environment
    4.2(40 ratings)
    Diversity & equal opportunity
    4.3(3 ratings)
    Ratings for Ricoh are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 40 reviews sorted by most recent
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    most recent
    5.0
    Senior Executive
    Jan 2026
    Shah Alam Selangor2 to 3 years in the role, current employee
    Working at Ricoh strengthened my problem-solving skills in a professional team.
    The good thingsRicoh provides opportunities for internal mobility, promotions, and role diversification, particularly for employees who are adaptable and proactive.
    The challengesRicoh emphasizes productivity, service quality, and customer satisfaction. Employees may face tight deadlines, KPIs, and pressure to meet service-level agreements (SLAs).
    5.0
    Team Leader
    Dec 2025
    Petaling Jaya SelangorLess than 1 year in the role, former employee
    Fantastic job to work
    The good thingsGood culture and happy environment
    The challengesAll good here for me
    3.0
    Executive
    Apr 2024
    Shah Alam Selangor9 to 10 years in the role, former employee
    over all i learn a lot throughout the years. i have a great time at ricoh
    The good thingsgood and friendly working environment,
    The challengessalary below expectations.
    1 person found this helpful
    4.0
    Finance
    Jul 2022
    Puchong Selangor1 to 2 years in the role, current employee
    Credit background, administration task
    The good thingsWork life balance, enjoy weekend day
    The challengesMultitasking job, need more explore and learn new thing.
    4.0
    Technical & helpdesk support
    Jan 2022
    3 to 4 years in the role, former employee
    Good company to work
    The good thingsAll well onganised, Good HR service
    The challengesAll are good. Better manager happy staffs
    2 people found this helpful
    5.0
    TECHNICAL
    May 2021
    Shah Alam Selangor7 to 8 years in the role, former employee
    GOOD PLACE TO WORK AT
    The good thingsGOOD PLACE TO WORK AT
    The challengesGOOD PLACE TO WORK AT
    1 person found this helpful
    4.0
    customer service engineer
    May 2021
    Shah Alam Selangor5 to 6 years in the role, current employee
    service engineer in ricoh
    The good thingssalary on time, company run on a good system,
    The challengesthe problem is the salary and increment is very little cannot live in klang valley with that kinda of salary and increment
    3 people found this helpful
    4.0
    Technical sales representative
    Mar 2021
    Shah Alam SelangorLess than 1 year in the role, current employee
    Good place to experience multiple job scope
    The good thingsWork life balance, good colleague
    The challengesMultitasking handle too many stuff
    1 person found this helpful
    5.0
    Product developer
    Jan 2020
    Enjoyable
    The good thingsGive very good working experience,good communication and very good working culture
    The challengesLearning something new and have to explore in make the working procedure more faster and need to be creative in repair the machine
    1 person found this helpful
    3.0
    Customer Laison Officer
    Nov 2019
    1 to 2 years in the role, former employee
    scanning
    The good thingsLove working environment, learn how handle problem,able to multi-tasking, work under great manager.
    The challengesFollow the manager instruction, must follow daily target.
    5.0
    Technical engineer
    Nov 2019
    3 to 4 years in the role, former employee
    1. freedom to work ,
    The good thingsNice environment to work
    The challengesNeed to stay longer hours to complete job task especially on the end of every month.
    1 person found this helpful
    5.0
    Sales and Marketing Intern
    Jul 2019
    Less than 1 year in the role, current employee
    Lack of Experience
    The good thingsSalary is high.
    The challengesLooking for good experienced work.
    3 people found this helpful
    4.0
    Business & development executive
    Jul 2019
    Good to learn in all tasking
    The good thingsThis company have a good environment to work and have a systematic flow with good arrangement in management unit.
    The challengesI’m leaving is that I felt I was not challenged enough at the job. The company offered me a great opportunity for a good level position one that I’ll always be grateful for. However, after being there for so years, I felt I wasn’t able to fulfill all of my potential because of a real lack of challenge.
    2 people found this helpful
    5.0
    Marketing intern
    Jul 2019
    Good working environment
    The good thingsSalary always on time
    The challengeshard to find new buyer because of the competitor so many
    1 person found this helpful
    5.0
    Rotational Department
    Jun 2019
    Less than 1 year in the role, former employee
    Experienced real working environment with proficient knowledge
    The good thingsIt is an open culture and sustainable environment with friendly employees. Able to gain more knowledge in each and every departments.
    The challengesThey should provide more parking space.
    5.0
    ITS Engineer
    Jun 2019
    Great experience in learning new things
    The good thingsGood relationship between managers and employees Positive working environment Great accommodation
    The challengesStrict on attendance Flexible working hours is very much appropriate for technical workers
    1 person found this helpful
    5.0
    Solutions support engineer
    Apr 2018
    1 to 2 years in the role, former employee
    Good exposure, social colleagues
    The good thingsFreedom of time, flexibility of work, Goal oriented and Most of all able to experience many different companies.
    The challengesSometimes lack of cooperation for transpotation - need to travel far
    2 people found this helpful
    4.0
    Key account manager
    Dec 2017
    1 to 2 years in the role, current employee
    Ok I guess
    The good thingsCommission payouts are great
    The challengesAlthough payouts are great, but it's a whole lot of process for you to get your desired payout
    1 person found this helpful
    4.0
    Managed Document Services Consultant
    Oct 2017
    6 years working experience in Ricoh Malaysia.
    The good thingsA global company, manage locally. Ricoh has innovated a full line of products and services to meet the challenges of today’s competitive business environment every step of the way.
    The challengesFast changing working environment, a global company, innovative and creating new value to the demanding global market.
    4.0
    Customer Service Engineer
    Sep 2017
    7 to 8 years in the role, current employee
    Customer Service Engineer
    The good thingsWorking life
    The challengesTroubleshoot new problem
    5.0
    HR business partner
    Aug 2017
    Less than 1 year in the role
    Strength in salary admin but fresh in full spectrum in Recruitment.
    The good thingsGreat guidance and team work.
    The challengesMust be IT SAVVY
    1 person found this helpful
    3.0
    Account executive
    May 2017
    Stress
    The good thingsGood colleagues but bad management
    The challengesShould have a clear direction for our sales target and targeted customer. Poor management skills & no support from direct superior
    4.0
    Technical assistant
    Apr 2017
    1 to 2 years in the role, current employee
    learn many new thing
    The good thingsstaff too friendly
    The challengeshandle the customer
    5.0
    Technical executive
    Apr 2017
    7 to 8 years in the role, current employee
    Good benefit
    The good thingsGood working environments
    The challengesLess stress
    4.0
    Executive - Production Printing (Customer Engineer)
    Mar 2017
    3 to 4 years in the role, current employee
    Friendly and good communication amongs Ricoh staffs.
    The good thingsManager and team members always give a hands once I have a problem interm of customers handling.
    The challengesCustomer handling. High expectation from customers.
    1 person found this helpful
    4.0
    Production Printing Business Group - Customer Service Engineer
    Mar 2017
    3 to 4 years in the role, former employee
    A worthy experience gathering
    The good thingsBenefits are top notch with fixed minimum bonus and salary payment is always on the dot
    The challengesNothing extremely bad and can be expected in all local companies.
    4.0
    Transformation Manager
    Feb 2017
    1 to 2 years in the role, former employee
    Good company to wirk in
    The good thingsFriendly environment.
    The challengesToo many last minute requirement.
    5.0
    NCC- OUTBOUND
    Feb 2017
    5 to 6 years in the role, current employee
    RICOH WAY IS LIFE AT RICOH MALAYSIA
    The good thingsENJOY THE WORKING PLACE AND GOOD PEOPLE
    The challengesRICOH WAY IS SOLUTION THE ANY CHALLENGES AT RICOH MALAYSIA
    5.0
    Account & admin assistant
    Dec 2016
    Less than 1 year in the role, current employee
    worked as a clerk
    The good thingshardworking , responsible and honest
    The challengesno coment
    1 person found this helpful
    4.0
    solution specialist
    Dec 2016
    1 to 2 years in the role, former employee
    Great working nature between employer and employee
    The good thingstravelling to different places, learned new skills on problem solving.
    The challengesequipment given such as laptop is outdated, and salary increment was low not to expectation.
    1 person found this helpful
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