One of the best company to work with in my 15 years experienceThe good thingsHigh salary, wonderful experience in airport industry, profit sharing, free medical, compact and powerful training for free too, no shortage in salary, will get a chance to meet vip's and celebrities from around the world, benefit for family such as free zoo pass, will get recognition from company for good job, overall really fun work at airport industry.
The challengesSometimes it will be challenged to handle certain customers especially during problematic time. Example flight delay. In service industry customers are always right. So employees must always update their self's with the service policy changes.