Customer Service SupportThe good thingsShift allowances
OT
Double pay during Public Holidays
Friendly staff
Positive enviroment
Training was held in UK (3 months full sponsored course)
The challengesHandling International customer was tough furthermore it was 24*7 shift
At times shipment does not arrive on time and no compensation was provided by management and it is difficult to console the customers.HR management is quite bad especially when it comes to OT claim.