Singapore Airlines
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    Singapore Airlines
    (23 reviews)
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    Company Reviews

    Working at Singapore Airlines

    4.523 ratings in total
    5
    15
    4
    6
    3
    1
    2
    0
    1
    1
    95%
    Rate salary as high or average
    100%
    Employees recommend this employer to friends
    Work/Life balance
    4.1(23 ratings)
    Career development
    3.9(23 ratings)
    Benefits & perks
    4.1(23 ratings)
    Management
    3.6(23 ratings)
    Working environment
    4.0(23 ratings)
    Diversity & equal opportunity
    1.0(1 ratings)
    Ratings for Singapore Airlines are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 23 reviews sorted by most recent
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    1.0
    Senior Human Resources Executive
    Jan 2025
    Shah Alam SelangorLess than 1 year in the role, former employee
    good company to work for, but because of some manager, cant move on
    The good thingsgood work culture mnc good benefit
    The challengesHR department lead by hod not experiences alwast take mc n el no proper guided by hod bcc zero knowledge always push work
    5.0
    cabin crew
    Jul 2022
    being a cabin crew life
    The good thingsthe fun fact of being a cabin crew is we did travel all over the world at all times. the fun of serving passengers onboard and working with all colleagues are meant to be harmonious tho we did have some challenges over times.
    The challengesbe cautious and attentive at all times especially during emergency situation
    4.0
    Flight steward
    Jul 2022
    An experience of a lifetime.
    The good thingsYou will wake-up in different countries. And getting paid for it.
    The challengesTo learn and perform quickly. Team player. Able to work under time constraints.
    5.0
    Flight attendant
    Feb 2021
    3 to 4 years in the role
    Good company with work life balance and career development
    The good thingsGood employers, great superiors and awesome career growth and ladder climbing.
    The challengesDiversities, have to cope with people from different backgrounds.
    5.0
    Flight stewardess
    Jan 2021
    1 to 2 years in the role, current employee
    fantastic experience working with one of the top airlines in the world
    The good thingshelpful and supportive colleagues, everyone works together harmoniously
    The challengesshift-based roster due to the nature of my job. health concerns
    5.0
    Event crew
    Sep 2020
    Happy to being one of member of Best Airlines in the world
    The good thingsMeet New people Friendly environment Good salary Go around the world Explore new things everyday Adventures
    The challengesJetlag Separate from family Stressful Rude customers Couldn’t celebrate special days
    5.0
    Flight attendant
    Aug 2020
    1 to 2 years in the role, current employee
    Great team to work with and always looking forward to my flights
    The good thingsGreat benefits and a company to look forward to.
    The challengesNo challenges, I can say that every job has it's challenges but not for this company.
    3.0
    HR
    Jun 2020
    Pros & Cons Working in SIA
    The good thingsColleagues were very supportive.
    The challengesPoor management. Always last minute decision.
    5.0
    Flight stewardess
    Jul 2019
    3 to 4 years in the role, former employee
    GREAT WORK COMES WITH GREAT RESPONSIBILITIES
    The good thingsThe fine art of excellence in everything services.
    The challengesVery high work discipline
    5.0
    Customer service executive
    Jun 2019
    1 to 2 years in the role, current employee
    Superb
    The good thingsDealing with passenger and resolved their problem as per their expectation. Make a smile to their face end of the day
    The challengesToo rigid with system KPI but the system itself not perfect yet
    5.0
    Cabin crew, Leading steward
    May 2019
    Experience in dealing with people from all walks of life.
    The good thingsTravel the world and experiencing culture and f&b. Trained to handle all situations from first aid to selling merchandise to managing a team of people to providing excellent service.
    The challengesLong working hours, dealing with pressure and time zones.
    5.0
    Cabin crew
    Sep 2018
    1 to 2 years in the role, former employee
    Great
    The good thingsSeeing the world and meeting new people
    The challengesAs we work with different people on each flight some crew can be quite meticulous and touchy about certain subjects
    4.0
    Flight stewardess
    Apr 2018
    5 to 6 years in the role, former employee
    Hard work with good salary
    The good thingsThe stations, the hotels provided for layovers, the nature of the job which is quiet routine, you get to work with wonderful colleagues too. Sometimes when you work with wonderful set of crew, the whole flight will goes smoothly.
    The challengesYou must know your SOP and your rights. By following the SOP, no one in the company can touch you. Knowing your rights will help you most of the time too. So, be familiar with all the black and white. So far, working with SIA was a great opportunities.
    5.0
    Flight attendant
    Mar 2018
    1 to 2 years in the role, current employee
    Great
    The good thingsLearn new culture and see the world
    The challengesMeeting passengers expectations
    4.0
    Leading stewardess
    Jan 2018
    Great way to fly
    The good thingsCompany that enables staff to enjoy various benefits.
    The challengesRequired traveling and high pace changes in SOP.
    5.0
    Leading crew
    Jan 2018
    Great training provided for customer service skill
    The good thingsTravel the world
    The challengesNone
    4.0
    Flight stewardess
    Sep 2017
    9 to 10 years in the role, former employee
    Amazing
    The good thingsGetting to know new people
    The challengesGetting up at odd times to go to work
    5.0
    Customer Services Agent
    Sep 2017
    1 to 2 years in the role, former employee
    The best place to kick start your career in Airlines Industry!
    The good thingsThe company provide plenty of certification courses for me to kick start in the Airline Industry. Well balance of working period and life balance. Plenty of benefit and staff welfare are well taken care of.
    The challengesAirlines Industry is all about punctuality. You have to be self motivated to create your own game plan in order to meet the company's goal. Have to communicate with all level of staff and employees in order to achieve goals.
    4.0
    Customer service representative
    Jun 2017
    1 to 2 years in the role, former employee
    Ticketing and reservation for SIA
    The good thingsSpeaking with all the people whole over the world
    The challengesVery challenging
    5.0
    Flight attendant
    Mar 2017
    5 to 6 years in the role, former employee
    The Great Way To Fly
    The good thingsOne of the greatest advantage of being a cabin crew is, that you get to see new places. It is a bit like a free short holiday. One of the greatest advantage of being a cabin crew is, that you get to see new places. It is a bit like a free short holiday
    The challengesWorking anti-social hours where it cause Jet lag and sleep deprivation when you can’t get a decent sleep pattern and also last minute changes to your roster which means you have to change plans last minute.
    5.0
    Supervisory cabin crew cum trainer
    Jan 2017
    It was a great 20 years of flying career.
    The good thingsMeet and serve international customers that includes local and international celebrities. Gained knowledge in handling unexpected situation. Pleasant and unpleasant. Being fashionably independent. Goit to see the world and its culture. Enjoyed teamwork and as a leader, I learned to delegate and lead. Be receptive and respect every colleagues. I applied to be a trainer and was a trainer in customer service, speech and communication. Also, handling difficult customers with using appropriate choice of words. Be humble and a good listener.
    The challengesHad to wake up at 3am to get ready for a flight. Competitive in self development and to perform higher than expected eg. In first class cabin. With the major odd hours of duties, I have to stay healthy and be self motivated.
    5.0
    Jack of all Trades.. makes Jill highly learned and experienced in Sales/Marketing..
    Dec 2016
    No End to Learning Take the Challenges, Brave the Storm Enjoy the Laurels at the Calm.
    The good thingsLeave you to row your boat. Keep rowing to go forward and balance to float. Do NOT procastinate or stop during rowing, You may drown if you procastinate or Stop as the boat can capsize. Keep Rowing Calmly, slow or fast does not matter. Pertinent is keep rowing. This is Job Handling in your best capability. You realised that you are a independent capable individual. Wow what an Awesome way to Gain Experience Great Rowing Experience!
    The challengesWhen a Job Challenge is posted to you, handle the Challenge well. Good and sometimes Great Feedbacks will be received that the Job was well handled. Peers recognized your capabilities in handling the job challenges though small or Big. It can be stressful but the \"taste of success\" in receiving positive feedbacks or compliments is worthwhile. Should a negative feedback bounced back, accept it BUT find out why and where the challenge was mishandled. Try to make corrective measures till an acceptable positive feedback is posted back to you. Apologise.Reassure the Challenger you will give fuller attention to the Challenger's needs/request to overcome environmental setbacks.
    4.0
    Senior customer service executive
    Jun 2015
    The good and the bad
    The good thingsStable and strongly established company. Some great benefits like free and subsidized international travel. Good medical benefits.
    The challengesVery demanding and very little room for error is expected of you.
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