Syarikat Takaful Malaysia Berhad
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    Syarikat Takaful Malaysia Berhad
    (26 reviews)
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    Company Reviews

    Working at Syarikat Takaful Malaysia Berhad

    3.826 ratings in total
    5
    7
    4
    10
    3
    7
    2
    2
    1
    0
    89%
    Rate salary as high or average
    81%
    Employees recommend this employer to friends
    Work/Life balance
    3.5(26 ratings)
    Career development
    3.3(26 ratings)
    Benefits & perks
    3.1(26 ratings)
    Management
    3.1(26 ratings)
    Working environment
    3.7(26 ratings)
    Ratings for Syarikat Takaful Malaysia Berhad are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 26 reviews sorted by most recent
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    most recent
    5.0
    Sales & marketing
    Dec 2022
    1 to 2 years in the role, former employee
    New fish come im town,,seeking an opportunity to growth on a good carrier,..
    The good thingsYes,i enjoy working here.. realy satiesfied,especially.. on the residence tht compn'ys provide..
    The challengesThis compny realy need more labors to work under each store. Prhaps, 6@7,pupils enuff.
    5.0
    Former customer service executive
    Dec 2022
    Nice workplace to work and learn
    The good thingsI learned a lot about the insurance process and procedure especially on general takaful products.Besides, very good working environment.
    The challengesMust have good knowledge both in general and family takaful products.
    3.0
    Takaful Consultant
    Sep 2022
    Kuala Lumpur1 to 2 years in the role, former employee
    Work here as Takaful Consultant
    The good thingsWell known company and easy to promote their products.
    The challengesEverything just ok until the company stop doing family agency channel and transfer all the agency force to other operator/company.
    2.0
    Customer service
    Jun 2022
    Kuala Lumpur3 to 4 years in the role, current employee
    Bad management, bad boss
    The good thingsColleagues, workload. Location near to public transportation.
    The challengesBoss does not appreciate staffs. And expect staffs to follow their instructions but give staffs nothing in return.
    1 person found this helpful
    3.0
    Sales Support Senior Executive
    Aug 2021
    Kuala Lumpurformer employee
    Work Environment is good!
    The good thingsGood surroundings for work environment
    The challengesDifficult to get promoted
    3.0
    Executive
    Jun 2021
    Nothing special to be honest. but not bad.
    The good thingsgood friends and great colleague
    The challengeslow salary poor benefit bad management
    5.0
    Business manager
    Mar 2020
    3 to 4 years in the role, current employee
    for gain experience is good for junior executive
    The good thingsvery happy the environment
    The challengesOpportunities for career development
    4.0
    Others
    Feb 2020
    Such a great working environtment
    The good thingsThe company bonus is better and the working environment is so incredible
    The challengesThe salary is average not parallel with the job scope
    4.0
    Customer Representative Executive
    Oct 2019
    11 to 12 years in the role, current employee
    I am front liner representative with comprehensive knowledge about insurance and takaful and with best customer service experience
    The good thingsWorking and dealing with high volume of walk in customer everyday totally boost up my skill as it entails several qualities like active listening, empathy, problem solving and communication skills
    The challengesYou need to address customer needs and ensuring they have good experience and good feedback bring good rapport and images to company growth
    4.0
    Assistant manager
    Mar 2019
    I handle Third Party Insurance claims
    The good thingsOrganize, stabile and life balance
    The challengesLike other places
    4.0
    Executive
    Nov 2018
    Great experience
    The good thingsI learn to conduct busines strategy and managing action plan accordingly to timeline and kpi.
    The challengesThe age gap. Tendency to adapt changes is low.
    4.0
    AS400 System Administrator
    Jun 2018
    Good work life balance and great working environment.
    The good thingsConsistence performance bonus rate and salary increment. Good medical benefit. Staff rate insurance subscription.
    The challengesShould have provide more career enhancement training for IT staff. Should have included IT staff in the company team building programs. Add and re adjust shift and standby allowance to IT staff. Any company with a 24hrs working IT operations should have better remuneration package.
    5.0
    Customer service
    May 2018
    1 to 2 years in the role, current employee
    Very stable company with friendly staff.
    The good thingsI can have work life balanced.
    The challengesI’m a new staff and it is hard for me to understand so many general products, process an procedure which is different from each department. However,with the assistance from supervisor and other colleagues, it really help me to improve my knowledge everyday and I’m happy where I’m right now
    1 person found this helpful
    5.0
    Senior manager
    Mar 2018
    Wonderful
    The good thingsThe first and pioner of Islamic Insurance follow Shariah guideline at Malaysia.
    The challengesThe best of Group of CEO to ensure the company run the profit and follow strictly regulatory by Bank Negara.
    5.0
    senior manager corporate affairs
    Aug 2017
    Less than 1 year in the role, current employee
    Good company
    The good thingsIt is being lead by competent GCEO and Board Members
    The challengesCompliance and record keeping
    4.0
    Marketing executive
    Feb 2017
    Less than 1 year in the role, current employee
    superb
    The good thingsKnowing how to deal with people As you know different people with different character
    The challengesDealing with people and convince them to choose Takaful Malaysia as their insurance company that will cover their loan
    3.0
    Agent
    Nov 2016
    Less than 1 year in the role, former employee
    good
    The good thingsenjoy
    The challengesthe environment not good
    2.0
    Executive
    Jun 2016
    3 to 4 years in the role, current employee
    Something is wrong with the way they manage everything.
    The good thingsThe only good thing I can think of is b cause i have friends who support me, other than that, more like day to day basis, work and get paid.
    The challengesInsurance company that doesn't give much benefit to staff, calculative and always find your faults. HR will always check on this and that especially before they pay bonus.
    3.0
    Business manager
    May 2016
    1 to 2 years in the role, current employee
    Welcoming culture
    The good thingsProper benefits such as medical and insurance coverage, company makes sure the health of employee are well taken off. While other benefits like staff purchase of insurance discounts. Culturally diverse, don't expect 1 race majority company but a balanced mix of employees from different races.
    The challengesUnrealistic targets, low job security (perform of go), micromanagement, lack of public knowledge, too many thing to be approved by single individual, lack of employee engagement budgets, lack of systematic handling staff learning and development path.
    3.0
    Business Manager
    Jul 2015
    1 to 2 years in the role, current employee
    Life in Takaful Malaysia
    The good thingsVery good employee benefits - overseas incentives trip - additional car maintenance - bonus up to 12 months for sales position - 55% ncd discount for all employees
    The challenges- Micromanagement from the top management - One decision maker for most of the issues or approval - Laid back working culture - Not progressive
    4.0
    LSR and Property Underwriting Manager
    Jul 2015
    17 years in Insurance Industry
    The good thingsLearning process are as below: 1) supply chain management. 2)leadership to manage the team. 3) Market Research tailormate customer needs. 4) marketing services to obtain good delivery service to corporate client. 5) Cash Rebate return profit sharing to the customer.
    The challenges1) compete market with other multinasional company. 2) prudent underwriter to ensure the company return surplus underwriting profit. 3) provide tools to marketing such as Fire calculator, Engineering calculator and Liability template within Sales Limit of Authority. 4) provide internal trainning to improve sales knowledge in General Takaful Product.
    1 person found this helpful
    4.0
    Deputy manager
    Jun 2015
    11 to 12 years in the role, former employee
    Branch Manager
    The good thingsMeeting people and introduce the company
    The challengesTo achieve the target
    3.0
    Manager
    Jun 2015
    1 to 2 years in the role, former employee
    IT Infrastructure
    The good thingsBonus Paid
    The challengesWork non stop and no quality life
    4.0
    Senior IT executive
    Jun 2015
    3 to 4 years in the role, former employee
    Working experience in insurance company
    The good thingsGood workplace for a Muslim. Working environment very comfortable. HR department very efficient. Job expectation in the company can consider moderate. Lots of the system are build in-house. Vendors only maintain a few existing system. The a lot of parking space around the building as low as RM5. Quite a lots of eating place around. But don't expect a fancy restaurant.
    The challengesThe team spirit among co-worker was not there. The management rarely organizing any team-building event. The race in IT Department was not balance, dominate by one race only. Not very enjoyable when you don't have friend of your own races to lunch. The not much information when I first join the company. The senior also not very helpful.
    5.0
    Assistant manager
    Jun 2015
    3 to 4 years in the role, former employee
    Outstanding employer
    The good thingsI had a very good working experience at Takaful Malaysia. Joining as fresh graduates, I have been given plenty of time to familiarise myself with the nature of the work that I will be doing, which is great. the pace is just nice for me to learn and implement. the management has been very supportive and career progression is assured as long as you meet your expectations. Awesome
    The challengesBeing in a fund management industry, the small fund size can be a challenge. Can be quite conservative, being in an Islamic insurance industry, which might not suit for everyone.
    4.0
    Assistant manager
    Jun 2015
    9 to 10 years in the role, current employee
    Love STMB
    The good thingsSomeone who loves to work under pressure can challenge yourself to work with this company. Also be train to be a decision maker
    The challengesWork without boss supervision & 100% u need to do your own decision
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