TGV Cinemas Sdn Bhd
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    TGV Cinemas Sdn Bhd
    (101 reviews)
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    Company Reviews

    Working at TGV Cinemas Sdn Bhd

    4.4101 ratings in total
    5
    58
    4
    28
    3
    11
    2
    2
    1
    2
    85%
    Rate salary as high or average
    91%
    Employees recommend this employer to friends
    Work/Life balance
    3.5(101 ratings)
    Career development
    4.0(101 ratings)
    Benefits & perks
    3.9(101 ratings)
    Management
    3.8(101 ratings)
    Working environment
    4.2(101 ratings)
    Diversity & equal opportunity
    4.3(3 ratings)
    Ratings for TGV Cinemas Sdn Bhd are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 101 reviews sorted by most recent
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    most recent
    5.0
    Crew Member
    Jul 2025
    Bandar Utama SelangorLess than 1 year in the role, former employee
    Remarkable experience.
    The good thingsFriendly colleagues, good environment!
    The challengesFastidious customer.
    4.0
    Customer Relations Officer
    Jul 2024
    Taman Desa Tebrau Johor1 to 2 years in the role, former employee
    Good environment, and gain a lots of experience.
    The good thingsYou get to interact directly with customers, helping them have a positive experience at the cinema. This can involve handling inquiries, resolving issues, and ensuring patrons feel valued and satisfied
    The challengesDealing with customer complaints, especially during busy periods or when there are service issues, can be challenging. CROs need to remain calm, empathetic, and effective in resolving issues to ensure customer satisfaction.
    1 person found this helpful
    3.0
    Cashier
    Feb 2024
    Bukit Mertajam PenangLess than 1 year in the role, former employee
    best , relax , cool
    The good thingsmore friend , work easy
    The challengesif many people more busy
    1.0
    any department is fine
    Jan 2023
    I can work in all fields
    The good thingsI want to try a new job
    The challengesI want to be a responsible employee
    5.0
    Senior Technical executive
    Dec 2022
    Kuala Lumpur11 to 12 years in the role, former employee
    Good career movement
    The good thingsExperiences that others can't gain without joining the team while movie will be your passions
    The challengesNonstop working hours and with more than 10 outlets whole Malaysia, will make more challenging to visit all if any circumstances occur
    5.0
    entertaiment
    Nov 2022
    Cheras Kuala Lumpur1 to 2 years in the role, current employee
    i teach about f&b and entertainment
    The good thingsgood enviromet to work at tgv cinemas
    The challengeseveryday push a booth sales at the aeon foodcourt
    4.0
    Survivor
    Nov 2022
    1 to 2 years in the role, former employee
    Good environment can't forgetting
    The good thingsFirst i thanks for my friend.Because he the helped for me..recommend too the boss and get the job for me.Next day i joined to the work... AND ENJOYING WITH MY FRIENDS DOING MY WORKS...
    The challengesWORK HARD, RESPONSIBLE, DISCIPLINE, AND I GIVE MY FULL EFFORTS FOR THIS COMPANY AND I PROVE IT TO OUR COMPANY I CAN BE PROUD OF YOU ALL
    1 person found this helpful
    4.0
    Customer care
    Aug 2022
    3 to 4 years in the role, former employee
    Good to improve career
    The good thingsFull of staff benefit
    The challengesLow salary and weak management
    4.0
    Customer regulation offcer
    May 2022
    1 to 2 years in the role, former employee
    Good Working Vibes , good senior
    The good thingsGreat Teamwork , learn new experience
    The challengeslearning how to communicate to customer
    5.0
    Marketing
    Jan 2022
    The best place to work
    The good thingsWill get to know more information about media and marketing and customer service
    The challengesHandling alot of customers with various types of characters
    5.0
    Supervisor
    Nov 2021
    Kuala Lumpur9 to 10 years in the role, current employee
    TGV Awesome and challenging
    The good thingsTeam work, gain more knowledge.
    The challengesTransfer to other locations
    5.0
    Customer Relationship Officer
    Sep 2021
    Less than 1 year in the role, former employee
    Become casher at candy bar, ticket purchasing, and become floor staff (floor staff is check the audio and screen of every hall in good condition)
    The good thingsI enjoy working here and also the working environment also very nice.
    The challengesThe challenge working here is to memories the SOP and manage to deal with customers with passion and courage.
    5.0
    Barista
    Aug 2021
    Setiawangsa Kuala LumpurLess than 1 year in the role
    I'm serve a foods for customers and manage counter in TGV Cinemas Aeon AU2
    The good thingsI can getting such a many experience that i need for my future career.
    The challengesThe one of challenge is when I faced with my angry customers in that time. The how I handling it I can it so important.
    5.0
    Finance Executive
    Jul 2021
    7 to 8 years in the role, current employee
    Good benefit and life balance
    The good thingsGood environment and flexible time
    The challengesVery enjoy working with my team
    5.0
    Team leader
    Jun 2021
    Kuching Sarawak3 to 4 years in the role, former employee
    Its been a good experience and learn alot in this company
    The good thingsStandard Operation Procedure, happy working, good teamwork, good enviroment.
    The challengesFaces alot of challenging with customer and how we manage to handle any situation.
    4.0
    Customer service officer
    Apr 2021
    Less than 1 year in the role, former employee
    is a wonder full experiances
    The good thingsable to comunicate with customers and able to interact with our senior staff and our managment if there is any problems
    The challengesable to give our maximum effort and our hardwork must never be lazy because it might ruined our customers peace of mind
    3.0
    Part time staff
    Apr 2021
    Kuala LumpurLess than 1 year in the role, former employee
    non stress working environment but with low salary
    The good thingsThe management is good and professional and have sense of humour that make the working surrounding is non stress. The workload is bearable and can be manage by minimum number of staffs.
    The challengesThe salary is really low for partner and the basic is also low for the full timer. the working shift also until late midnight and a bit not suitable for those who have family to take care of but suitable for single people who does not have family commitments.
    5.0
    Customer Relation Officer
    Jan 2021
    Less than 1 year in the role, former employee
    My working experience @ TGV CINEMAS SDN BHD
    The good thingsThe good thing is because of the good working environment. Everyone was so friendly, easy going, helpful & respect each other no matter what race you are. We are just like family.
    The challengesThe salary for the part timer was a bit low because i would say they had to hire more staff due to lack of staff & it was exhausted during weekend plus we have to faced a lot of customers weird behavior.
    4.0
    Part timer
    Nov 2020
    Kuala Lumpur City Centre Kuala LumpurLess than 1 year in the role, former employee
    Good first timer job
    The good thingsThe popcorn, making them makes me happy knowing the customers will be happy too
    The challengesDifficult customers. That wouldn't go by the rules for example "No Outside Food" policy.
    4.0
    Senior finance executive
    Oct 2020
    Kuala Lumpur City Centre Kuala Lumpur5 to 6 years in the role, current employee
    Good working environment but always need to OT
    The good thingsStaff is entitled for monthly free movie ticket and concession voucher
    The challengesFeel stress with high work load and demanding superior
    4.0
    Customer Relation Officer
    Sep 2020
    Less than 1 year in the role, former employee
    Good experience working in here
    The good thingsEnvironment is very good and the job given not so boring, because everyday we'll do different things
    The challengesHave to face a lot of bad customer
    5.0
    Customer Relation Officer
    Sep 2020
    Less than 1 year in the role, former employee
    Had a working experience at TGV Cinema was great
    The good thingsGood friends, great team work, cheerful environment, structural management, good toleration with workers
    The challengesVarious criteria of customers that need to handle.
    5.0
    Customer Relation Officer
    Jul 2020
    Less than 1 year in the role, former employee
    At first it seems boring but as time goes it is kinda fun because you working not just in the same place but change everyday
    The good thingsThe manager and supervisor are really friendly once you get to know them, you just need to open your hearts to them. Besides that, the staff are friendly as well even is the first time meeting. The good things about working in TGV is that staff can get staff price for the food and ticket.
    The challengesWhat i did not enjoy working in this company is because over-time, it is because staff who are late or MC in the last minute, Because of this i had to wait for them or replace their shift.
    4.0
    Team member
    Jul 2020
    Difficult but adaptable after some times
    The good thingsFriendly environment with the staffs and the managers
    The challengesThere are a lot of customers during peak hours. So, its tiring at the time
    2.0
    Crew
    Jul 2020
    current employee
    Want a new experience
    The good thingsWant a new experience
    The challengesGet a teamworks in crew
    4.0
    normal staff
    Jun 2020
    Less than 1 year in the role, former employee
    this is part time job
    The good thingsMaking new friends and enviroment.This job have to do with teamwork,communication very important here.
    The challengesSometimes i must to handle customer with highly patient because they don't want to cooperate and also rude.
    5.0
    cro
    Jun 2020
    nice people. nice experience
    The good things------ nothing mucch.
    The challenges----- nothing much.. .fun working here
    4.0
    Customer Relation Officer
    May 2020
    Less than 1 year in the role, current employee
    It’s a good place to start
    The good thingsNew friends, new crew, new hood. Good place to learn and to deal with customer for newbie person
    The challengesDealing with customers, schedule of work time,
    4.0
    Admin
    May 2020
    1 to 2 years in the role
    Great but i have to move out
    The good thingsAll boss are kind and great. Work place are comfortable and colorful.
    The challengesnothing much but for HR part a little bit bad cause they need to consistent how to submit all your claim,OT etc.
    5.0
    M&E clerk of works
    Mar 2020
    Gsc Cinema in melawati mall parttime
    The good thingsBecause i like cinema and have experience for this job
    The challengesHard work , team work , discipline
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