The Ritz-Carlton
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    The Ritz-Carlton
    (21 reviews)
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    Company Reviews

    Working at The Ritz-Carlton

    4.921 ratings in total
    5
    19
    4
    2
    3
    0
    2
    0
    1
    0
    86%
    Rate salary as high or average
    100%
    Employees recommend this employer to friends
    Work/Life balance
    3.9(21 ratings)
    Career development
    4.4(21 ratings)
    Benefits & perks
    4.4(21 ratings)
    Management
    4.2(21 ratings)
    Working environment
    4.6(21 ratings)
    Ratings for The Ritz-Carlton are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 21 reviews sorted by most recent
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    5.0
    Security
    Sep 2022
    Singapore1 to 2 years in the role, current employee
    A safe and respectful working environment.
    The good thingsThe people working in this hotel are friendly and trained professionally to serve the guests as well as their own staff.
    The challengesBusiness has picked up, the working speed could be fast paced
    5.0
    banquet waitress
    Mar 2020
    1 to 2 years in the role, former employee
    we are ladies and gentlemen servicing ladies and gentlemen
    The good thingsThe company ensures that everyone has a conducive work environment by holding meetings and gathering once in a while
    The challengesThe company has helped me to grow professionally by guiding me along while working with people there
    4.0
    Internship trainee
    Aug 2019
    SingaporeLess than 1 year in the role, former employee
    Wonderful opprtunity
    The good thingsthey willing to teach me step by step, letting me know this is how the hotel industry looks like, get to interact with various guest, especially all of the colleagues are trying to push me to become a better person.
    The challengesmaintain to always have exceptional service to the guest, sometimes guest can be very unreasonable by complaining about certain things.
    5.0
    Supervisor
    Jul 2019
    Singapore1 to 2 years in the role, current employee
    THE CREDO!!
    The good thingsfamily working lifestyle, high learning curve even after many years, strong clientele for returning & high profile guests, good employee benefits, problem resolution very strong, ever changing working environment to keep to date with current affairs.
    The challengesLow salary at the ground level, gotta work tirelessly to prove your worth - which is good - cos not everybody fits the bill - but it’s a challenge, so if you’re looking for little work, fast up high pay, forget it.
    5.0
    Chihuly Lounge Server
    Nov 2018
    SingaporeLess than 1 year in the role, former employee
    A wonderful experience of world class hospitality comapny
    The good thingsGreat working environment. Polite Behaviour of superiors Great place to learn things , increase efficiency and multi tasking
    The challengesSometimes longer working hours.
    5.0
    Banquet waiter
    Mar 2018
    SingaporeLess than 1 year in the role, former employee
    Handle all kinds of people in different situations
    The good thingsOverall friendliness including the culture, Cleanliness of the whole place, Employer assigns roles effectively to make events run smoothly, Able to ease into teams and roles quickly, Organises buses so we get home safely, sense of professionalism and pride
    The challengeshad to stand a lot, was not allowed to be seen standing, tiring and challenging but that is what helps you grow as a person, run into unruly customers sometimes, mentally draining as shifts can be long
    5.0
    Assistant Conference Service Manager
    Mar 2018
    Singapore1 to 2 years in the role, former employee
    The Best Employer thus Far!
    The good thingsThe management, the ladies and gentlemen around you, the culture, the energy of the people: It's like a second home to many of us! the benefits is more than reasonable and the experience you get with the kind of guest interaction you will be getting is over the moon. The best employer for sure!
    The challengesyou must have the love and passion for hospitality and immerse yourself and enjoy the culture of giving and providing the best at your best effort for all guests including the ladies and gentlemen around you.
    5.0
    Banquet manager
    Nov 2017
    Singapore3 to 4 years in the role, current employee
    Awesome.
    The good thingsMeeting and serving all the VIP guests.
    The challengesHaving to attend some of their requests.
    5.0
    Guest service crew
    Sep 2017
    SingaporeLess than 1 year in the role, current employee
    High expecation
    The good thingsYou learn alot while you work with The Rits carlton millenia .we give best customer service we believe in building strong relationship and make guest for life
    The challengesEvery company have there own challenges it's a fast pace work industry where time is precious for us
    5.0
    F&B Supervisor
    Sep 2017
    3 to 4 years in the role, former employee
    Everything was perfect
    The good thingsgreat work-life balance
    The challengesI was working with mu husband
    5.0
    housekeeping attendant
    Aug 2017
    1 to 2 years in the role, current employee
    i had a great experience in this hotel.
    The good thingsfriendly staff care about employees immediate solution for problems. appreciation
    The challengesless manpower.
    5.0
    Loss Prevention Department
    Jun 2017
    1 to 2 years in the role, current employee
    It is great to be a part of the Ritz Carlton family
    The good thingsEverything
    The challengesnothing
    5.0
    Part timer
    Apr 2017
    Less than 1 year in the role, former employee
    Working at Ritz Carlton
    The good thingsthe company treats their employees well and respect them.
    The challengesnone.
    5.0
    Guest Relations Officer
    Mar 2017
    Singapore1 to 2 years in the role
    Awesome colleagues and working environment
    The good thingsThe company firmly believed in empowerment. Individuals would be able to groom their customer service skills through daily operations. The people are the key assets to this hotel and they keep your day going!
    The challengesIndividuals would be required to work OT when facing insufficient manpower or peak seasons.
    5.0
    Hotel steward
    Feb 2017
    Less than 1 year in the role, current employee
    Good Worker at the workplace
    The good thingsI am working there very good relationship with my colleague, manager, chef and boss. I really like to working with them. I hope i will not left this workplace. I hope there will take me again, again. Work very hard with them.
    The challengesWork very hard with them. And alot of thing to do with them. But no time to go for my break. I need to work with them.
    5.0
    Trainee cook
    Dec 2016
    Less than 1 year in the role, former employee
    Ladies and gentlement serves ladies and gentlement
    The good thingsLot of experiebce fained and happy work enviroment
    The challengesSpeed
    5.0
    Commis cook
    Oct 2016
    1 to 2 years in the role, current employee
    Young and dynamic
    The good thingsGood teamwork Good benefit Work life balance Strong basic skill Good working place
    The challengesFind for more challenges Learn more See more
    5.0
    Commis cook
    Sep 2016
    1 to 2 years in the role
    Young and energetin
    The good thingsGood teamwork Good benefits Good employee relationship Work life belence
    The challengesFind some new challenge Leaning more skill and look for more difference Low wage competition
    4.0
    Middle management
    Jul 2015
    Singapore3 to 4 years in the role, former employee
    Learn the Ladies and Gentlemen easy in serving Ladies and Gentlemen
    The good thingsIn this organization you learn what service is all about and how you go all out to ensure that you serve every guest like ladies and gentlemen.
    The challengesSome Long hours due to ensuring service standards are met.
    5.0
    Assistant Director of Human Resources
    Jul 2015
    Singapore1 to 2 years in the role, current employee
    The RItz-Carlton, Millenia Singapore
    The good things- Culture is heavily based on respect and embracing diversity - Performance driven organisation with clear business objectives - Involves employees in planning and decision-making - Committed to the development of talents, especially high-potentials - Supports continuous learning as well as both professional and personal development
    The challenges- Super fast-paced environment - Competitive colleagues - Working hours dependent on business volume/climate
    5.0
    Chef de cuisine
    Jun 2015
    Chef de cuisine
    The good thingsGiven the opportunity to learn and grown, taking care of employee wellfare .
    The challengesDifficult to look for opportunity to move outside due to can't find a company like this.
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