TMF Trust Labuan Limited
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    TMF Trust Labuan Limited
    (58 reviews)
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    Company Reviews

    Working at TMF Trust Labuan Limited

    2.458 ratings in total
    5
    10
    4
    5
    3
    6
    2
    17
    1
    20
    61%
    Rate salary as high or average
    34%
    Employees recommend this employer to friends
    Work/Life balance
    2.1(58 ratings)
    Career development
    2.2(58 ratings)
    Benefits & perks
    2.6(58 ratings)
    Management
    2.2(58 ratings)
    Working environment
    2.5(58 ratings)
    Diversity & equal opportunity
    1.0(2 ratings)
    Ratings for TMF Trust Labuan Limited are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 58 reviews sorted by most recent
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    2.0
    Prefer not to say
    Jan 2024
    Kuala Lumpur City Centre Kuala Lumpur5 to 6 years in the role, former employee
    If you can handle toxic work environment, and dont mind other people ignoring you when you ask for help (super individualistic work culture), then maybe you can work here. But personally, for mental and social stability, I will not recommend.
    The good thingsSalary and job perks are quite impressive. Annual company trip, dinner, training and gifts from HR. Recently implemented 13-months bonus.
    The challengesWork like balance improves since the last time but still major issues of this company. Its a privilege to have 5-days work company (off on Saturday and Sunday) but usually works makes you had to come on weekend.
    1.0
    Assistant Manager
    Nov 2023
    Sandakan SabahLess than 1 year in the role, former employee
    The management has no idea about the vision and mission at that time, Hopefully, there's a positive change there.
    The good thingsAlmost nothing due to the management working on personal capability.
    The challengesClassic management during 2019
    1.0
    Associate
    Feb 2023
    5 to 6 years in the role, former employee
    No career development
    The good thingsGood benefits insurances etc.
    The challengesI give my best on my job to aim my goals & move to next level, over work load, need to train new joiner, give training. After 4 years my position still associate? I can't see my future there. Plus never received bonus. Increment only enough for 2 days lunch.
    1 person found this helpful
    2.0
    Executive
    Aug 2022
    5 to 6 years in the role, former employee
    Toxic environment! Always stressful!
    The good thingsMajor exposure and hands on experience on work.
    The challengesMinor guidance and workload is too much. Timesheet makes it even stressful. You can't help but watch time ticks all the time!
    1.0
    Assistant
    Aug 2022
    3 to 4 years in the role, former employee
    Thank you for giving me the platform to vent my frustration
    The good thingsWhatever is free with strings attached. Food, smiles and sarcastic jokes.
    The challengesIt seems people around me have to fake their positive attitude, I'm amazed. Too many internal processes, over structured, small things are made complex. Too much workload which should have been simplified.
    3.0
    Executive
    Apr 2022
    1 to 2 years in the role, former employee
    Good for fresh graduates to get proper training & experience
    The good thingsGot housing allowance. Other companies in Labuan don't have. Got 13 month bonus, but only 1 month salary
    The challengesToo many challenges, long hours, overload, stress and not meaningful job. But salary also not the highest in Malaysia
    2.0
    Associate
    Nov 2021
    1 to 2 years in the role, current employee
    Bad experience for fresh graduate
    The good thingsFree T-shirt, bag and food
    The challengesvery stressful and no work life balance.
    1.0
    Senior administrator
    Nov 2021
    1 to 2 years in the role, former employee
    I was tricked into rejoining this company
    The good thingsSalary on time but on the 28 day of the month
    The challengesIt all went well in the beginning but then, eventually it became unbearable. I thought coming back will be good but I didn't realize that I ended up leaving again. No one appreciates my efforts even when I give my best.
    1 person found this helpful
    2.0
    Cosec Executive
    Nov 2021
    3 to 4 years in the role, current employee
    For work, but not for career
    The good thingsNone. The reason why I left and I regret joining. Enough is enough la.
    The challengesToo many workload and internal processes, not supportive colleagues.
    5.0
    Senior Associate
    Jun 2021
    Great working experience
    The good thingsHelpful colleagues, high exposure to valuable working experience
    The challengesHigh commitment to work and multitasking
    1.0
    Cosec
    Feb 2021
    11 to 12 years in the role, former employee
    Unpleasant and hostile work environment
    The good thingsThe occasional freebies and what not. Enticements and on time salary.
    The challengesNot worth the paid salary, enduring high level of stress and making personal time sacrifices.
    1.0
    Dedicated Worker
    Jan 2021
    1 to 2 years in the role, former employee
    An honest review from unappreciated worker
    The good thingsThe office is located in a small island of Labuan.
    The challengesWork work work. It has caused me stress, diarrhea and migraines. I had to take medical leaves always. Just like when a mango tree is rotten from the inside, better just cut down the tree rather than trim the branches. Fruit filled with worms.
    1.0
    Assistant
    Jan 2021
    1 to 2 years in the role, former employee
    Most memorable working experience
    The good thingsCan learn how to use system, very clear procedure, email, intranet, internal training and guide. Sometimes have free food.
    The challengesToilet and pantry very dirty, workload and stress, difficult to find parking, very nosy people.
    1.0
    Assistant
    Jan 2021
    1 to 2 years in the role, former employee
    Big company in island
    The good thingsbig office, can learn new things. Meet some nice colleauge, very international. Learn work sop, use system and report to manager. Got many place to go eat.
    The challengesSometimes boring, not much learn after working here. so many work and every day also work. Not so good, too many work but no bonus. Working hour is 8 + 1 for lunch, so you work 9 hours, very long time.
    1.0
    Assistant
    Dec 2020
    1 to 2 years in the role, former employee
    Not so good experience
    The good thingsLearn a lot of things, then you can go to find better job with higher salary, less stress and a bit more time for yourself.
    The challengesAfter 6-12 months, you should already know how to do work and then less learning. Because everyday is only about work, better go somewhere else. I know because I work longer than 2 years. Not so good for mental health and salary also not so much.
    2.0
    Executive
    Dec 2020
    3 to 4 years in the role, current employee
    The biggest regret in my life
    The good thingsThere are a few good things but irrelevant to career development.
    The challengesThe challenges outweigh the benefits received and opportunity for career growth.
    2.0
    Client Services - Trust and Corporate Solutions
    Nov 2020
    3 to 4 years in the role, current employee
    Really biased environment and no opportunity to grow.
    The good thingsExposure to various nature of business and skills, supportive trainings worldwide.
    The challengesUnskilled Team Leads, people with no education have higher position, blaming cultures, work overload with minimal salary, no chance of growth for bumiputera, very high turnover of people resigning because of this.
    5.0
    Treasury Operation Department (Associate Global Entity Management Labuan)
    Nov 2020
    1 to 2 years in the role, current employee
    Good place to expertise fresh graduate experiences. 1 year working here can beat within 3 years experiences employee from other companies
    The good things1) TECHNICAL SKILLS • Viewpoint: Store documents, set task number, complete task date, timesheet • Outlook : Set email conversation, date meeting, All users appointment. • Microsoft Excel, Teams, Words, • Bank Token : set OTP, Authorise Code ( HSBC, ANZ, CIMB, BARCLAYS, MAYBANK, KUWAIT FINANCE HOUSE and ABS bank Token) • Fax Machine, Cheque Machine, Photocopy Printer Machine, CISCO Phone. 2.) COMMUNICATION SKILLS • Call and communicate with International clients regarding payment verification, approval and dealing some outstanding issue. 3) EMPLOYMENT SKILLS • Multi-tasking and able to focus on busy situation • Team-work and great communication in order to settle task effectively.
    The challenges1) Multiple and higher task rate everyday 2) Time sheet management and finish the task on time. 3) High focus and concentration working environment
    1 person found this helpful
    1.0
    Assistant
    Nov 2020
    5 to 6 years in the role, former employee
    Terible experience I regret it working here in the first place
    The good thingsThankfully there are some kind people. Give you experience and learn how to work flow correct, very strict and good if never work before.
    The challengesToo many workload, complex and very hard. Old office building and not much benefits.
    2.0
    Account assistance
    Nov 2020
    3 to 4 years in the role, former employee
    Very long working hours and no bonus
    The good thingsGood for no experience and fresh graduates then leave once obtained better opportunity.
    The challengesHigh turnover because people join and leave after maybe work for 2 to 3 years. Very few stay long maybe less than 1%.
    1.0
    Technical executive
    Oct 2020
    3 to 4 years in the role, former employee
    good for learning work processes
    The good thingsgood for learning work processes, given on the job training and guidance, structured working environment, competitive and demand for high productivity and quality output. salary okay but can try negotiate better package with other companies in labuan.
    The challengesnot suitable for those who work hard for long term career. no clear direction from the management. bad quality pantry food. dusty office, very dull interior design and wall color and so dirty toilets, refridgerator and oven.
    2.0
    Accounts assistant
    Oct 2020
    1 to 2 years in the role, former employee
    A place to improve your skills for better job opportunities
    The good thingsIt is a famous trust company on the island. The company's is big name is with big clients. No competitors bigger than the company. Work system and procedures very advanced with high tech IT system.
    The challengesPeople will guide you on the job and also have training online. Very serious and quiet working environment. Many people coming and leaving the company. I don't really know a lot of people. Maybe good for first time job or to find more experience. Salary actually not very high compared to KL and someone told me that other companies also pay almost same price. Routine work and many tasks to complete and must finish work by deadline.
    2.0
    Assistant manager
    Oct 2020
    3 to 4 years in the role, former employee
    Good place to work for better professional career
    The good thingsOpen-plan office concept, employees are quite friendly, no traffic jam, cheap food compared to KL. The usual medical and dental benefits. Have a leisure club, very long working hours, overtime without pay and work on weekends. Provide opportunity to try be placed with other department for new scary challenges.
    The challengesEuropean culture which contradicts Malaysian working style that wants great growth until most of the staffs don't really know each other. You are there solely for one underlying purpose only: to work - be an asset or leave when you are a liability. Management will brief the employees prior to conducting staff survey, staff don't have their own say.
    2.0
    Assistant
    Sep 2020
    1 to 2 years in the role, former employee
    Difficult place to get good salary
    The good thingsColleague help as much as they can but very stress and sometimes not very sure. Must finish work on time and use timesheet. Too many people joined but most also didn't work very long except managers and old grey hair senior staff waiting retire. Got company activities also it fun and makan-makan.
    The challengesPeople a bit scary, staff always change, my kpi difficult to get good result and I got chance to go back KK, so maybe not so suitable if work here too long, now covid-19, luckily I'm in hometown with family.
    1.0
    Assistant
    Sep 2020
    9 to 10 years in the role, current employee
    Learn then leave for greater heights
    The good thingsLearn as much as you can then leave immediately when the opportunity arises. Very elaborate and interesting internal processes and tools.
    The challengesHigh pressure, no joke and pushy manager. Fancy wall posters does not increase your motivation. Dull colleague and bad leadership.
    2.0
    Accounting assistant
    Sep 2020
    5 to 6 years in the role, former employee
    Fresh graduates are encouraged to try working here
    The good thingsEmail, systems and procedures, time management tool and on the job training. Give exposure for new employees and interns.
    The challengesSenior staff enjoy sneering at juniors. Shallow in mind and hollow in heart. They don't guide you properly and loathe at your presence. Nothing will ever make them recognise your effort and mistakes are always frowned upon.
    2.0
    Assistant cosec
    Sep 2020
    7 to 8 years in the role, former employee
    Fierce competition and very strong work environment
    The good thingsI met some good but many bad colleague. Time sheet is the biggest work challenge - very good to measure your time managing skills. Good experience for fresh graduates and learning.
    The challengesPeople fighting like schoolboys and very busy workplace. Sometimes people so busy they can't teach you properly. Now seems like a lot staff gone, and like downsizing, maybe going close down? Fresh graduates will fell salary not good enough and no promotion but only a lot of work. No bonuses and no rewarding work cause low motivation. Can option to go other trust companies - at least no time sheet.
    2.0
    Executive
    Sep 2020
    5 to 6 years in the role, former employee
    Good for fresh graduates and candidates who don't have career objectives
    The good thingsWork more than 8 hours (excluding 1 hour lunchtime), 2 screens means 2 tasks at 1 time, time sheet to monitor your time because time is gold, large workspace and cabinets for you to pile up all your works, too many internal procedures on what is right or wrong, the correct work culture, how you suppose to behave, supported by company posters and banners in every corner of the office. The unusual company activities.
    The challengesCheap pantry biscuits, dirty toilets and mouths talking behind people's back, feeling forced to smile and do whatever necessary to complete tasks. Robotic and mundane HR staffs, no parking spaces, small elevator, dirty pantry place, oven and refrigerator.
    1.0
    Assistant cosec
    Sep 2020
    5 to 6 years in the role, former employee
    Learning Experience but not for long term
    The good thingsPeople in the company pride themselves being part of the team. Not too sure if pride that causes them to become proud like a peacock but having the brain the size of a peanut and heart without decency.
    The challengesDifficulty of keeping record of the time you spent in the toilet, number of works done after constant nagging and high pitch tone hearing sessions.
    1.0
    cosec executive
    Sep 2020
    5 to 6 years in the role, former employee
    Not very fair in benefits and workloads
    The good thingsLabuan has a simple kampung but hectic work life in "an unable to be like penang/singapore island"
    The challengesterrible managers and management. not too sure what they want to achieve and all full of talks, fancy presentations and pay peanuts.
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