IT Technical SupportThe good thingsThis is SI company where they sell and support for various IT technology. For the new comer in IT job, I can say that this is the best place to learn and get much experience. You can learn more about the Printer and PC for low level and for the high level you can learn how to setup and maintain the switch VLAN configuration, Server installation such as AD and Exchange and Firewall.
The challengesThe challenges here in this company you will learn or do by yourself first until you cannot do then the Technical Lead will assist you. This way will make you become more independence and your solve skill will improve a lot. By that time people will acknowledge and respect you. Do not feel lazy to learn new things because IT will grow fast.