Toyota Capital Services
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    Toyota Capital Services
    (25 reviews)
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    Company Reviews

    Working at Toyota Capital Services

    3.725 ratings in total
    5
    6
    4
    10
    3
    7
    2
    0
    1
    2
    72%
    Rate salary as high or average
    88%
    Employees recommend this employer to friends
    Work/Life balance
    3.4(25 ratings)
    Career development
    3.6(25 ratings)
    Benefits & perks
    3.7(25 ratings)
    Management
    3.3(25 ratings)
    Working environment
    3.9(25 ratings)
    Diversity & equal opportunity
    2.0(3 ratings)
    Ratings for Toyota Capital Services are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 25 reviews sorted by most recent
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    most recent
    1.0
    Executive Auto Finance
    Aug 2024
    Petaling Jaya Selangor1 to 2 years in the role, current employee
    Poor Management
    The good thingsThe sale will come to you. Lots of it.
    The challengesGetting approval from credit. They are very slow in processing the case. They have hired so many people but are still slow. The managers do not know how to manage.
    3 people found this helpful
    3.0
    Senior Marketing Executive
    Jun 2024
    Bandar Utama Selangor9 to 10 years in the role, former employee
    Used to be enjoyable place but works get tuff and more challenging. Even had to do work at home. No more work balance. Salary increment not high
    The good thingsWhole new Renovation done while offiece with free food and snacks during breakfast and tea time.
    The challengesChange of management and workload great more and kpi increased every year . Can’t hit kpi get warning from HR
    2 people found this helpful
    3.0
    permanent staff
    Apr 2024
    Petaling Jaya Selangor9 to 10 years in the role, current employee
    Not easy to maintain low delinquencies due to current financial situation. Good luck!
    The good things1- Supportive colleagues 2- Bonus 3- Birthday voucher
    The challenges1- High pressure 2- Low opportunity to grow 3- Of course politic.
    2 people found this helpful
    4.0
    Customer service
    May 2020
    3 to 4 years in the role, former employee
    Pretty good experience
    The good thingsthe working environment. all colleague is supportive.
    The challengesthe company politics and low salary.
    3 people found this helpful
    5.0
    Senior executive
    Sep 2019
    Perfect
    The good thingsI have a lot of experience
    The challengesGive all time to work
    3 people found this helpful
    3.0
    Auto Finance executive
    Jul 2019
    1 to 2 years in the role, former employee
    High stress but overall good experiences
    The good thingsNo need to beg for sales, sales will come automatically. Just need to manage the overwhelming workload and unacceptable target.
    The challengesNo work life balance, very heavy workload.
    6 people found this helpful
    5.0
    Admin
    Mar 2019
    Less than 1 year in the role, current employee
    The job duties of an auto service advisor may include; greeting customers and scheduling service appointments. Cataloguing customers concerns and comments. Writing services orders and descriptions of problem and repairs. Translating customers repair problems into standard repair terminology. Moreover answering the phone and manage shop workflow and schedule for mechanics and technicians. My other job also doing accounts for daily expenses.
    The good thingsHard work,able to work with responsibility.
    The challengesToo much pressure
    3 people found this helpful
    4.0
    pembantu perangkaan
    Dec 2018
    Teamwork well
    The good thingsEnvironment of the company and staff are nice and good.
    The challengesBertemu dengan respondents dan mencari alamat rumah atau kedai.
    2 people found this helpful
    3.0
    Collection officer
    Jul 2018
    Less than 1 year in the role, former employee
    Friendly environment
    The good thingsCommunication skills improved
    The challengesDealing with dissatisfied and furious clients
    2 people found this helpful
    4.0
    Customer service assistant (Insurance & Roadtax)
    Oct 2017
    1 to 2 years in the role, current employee
    Learn new knowledge about Loan Act
    The good thingsLearn new things
    The challengesvery challenging work because need 90% of multitasking work. Need to pay suitable salary for the job function. Create more activities in company to make a good relationship for internal workers
    3 people found this helpful
    5.0
    Marketing officer
    May 2017
    1 to 2 years in the role, former employee
    Fully implement japanese culture in problem solving
    The good thingsGood salary,allowance and bonus many old man because nobody want to quit this job they care about their staff ,send their staff to training every few months time. customer treat us like god, because we are the only one can provide solution to their needs
    The challengeslimited head counts =( just forcus on toyota and perodua 2 brand of car limited market share
    1 person found this helpful
    4.0
    collection offcer
    Apr 2017
    reduce the deliquency of account
    The good thingsgood environment and systematic system
    The challengesalways make sure overdue account can be reduced
    1 person found this helpful
    4.0
    Collection officer
    Apr 2017
    great
    The good thingsGood teamwork and guidance from the team
    The challengesHectic department and stress a bit on achieving target every month especially month end, but it was worth it
    1 person found this helpful
    4.0
    Executive After Sales
    Mar 2017
    Perfect place to place your first step in career development and to gain vast knowledge
    The good thingsThe working processes,Customer oriented projects and Excellence After Sales contribution from the whole entire team.
    The challengesSalary and work life balance
    1 person found this helpful
    3.0
    clerk
    Feb 2017
    current employee
    enjoy
    The good thingsfriendly people
    The challengestoo many pressure with customers complained
    1.0
    Security executive
    Dec 2016
    Less than 1 year in the role, current employee
    teach me to to control emotion during difficult time
    The good thingsKnow how to prevent fire n thief
    The challengesalways open to danger
    3.0
    Sales support officer
    Nov 2016
    Less than 1 year in the role, former employee
    Friendly co-workers and easy-to-adapt environment.
    The good thingsMeeting new people/clients everyday, from different background and races. I learnt about being patient and control my expression when working under pressure.
    The challengesThere is time when I have to deal with fussy client. I need to be extra prepared and patient. The key is to always smile and answer each question from the client to gain their trust and confidence.
    1 person found this helpful
    4.0
    Customer service
    Nov 2016
    Less than 1 year in the role, former employee
    I like the job
    The good thingsFriendly
    The challengesVerily customer information.
    1 person found this helpful
    4.0
    Admin cum collection office
    Feb 2016
    Less than 1 year in the role, current employee
    Admin cum collection office
    The good thingsPeople & simple environment
    The challengesThe amount of tasks disorder
    2 people found this helpful
    4.0
    Accounts executive
    Jul 2015
    3 to 4 years in the role, former employee
    A company drives for excellence!
    The good thingsBesides company benefit, which is comparable to markets, TCAPM offer high bonus to rewards their employee.
    The challengesTCAPM divided into a few departments that required communication between each other. To get a mutual understanding between parties could be quite challenging.
    2 people found this helpful
    4.0
    Automotive Technician /
    Jul 2015
    1 to 2 years in the role, former employee
    Automotive Technician / Mechanic and service ...
    The good thingsPotential work and working experience
    The challengesResponlibe and taking care of work quality, and help and cooperate company way to progress
    1 person found this helpful
    5.0
    After sales services
    Jul 2015
    7 years
    The good thingsHardworking
    The challengesAlways ready to face new challenges
    2 people found this helpful
    3.0
    Assistant Manager - Customer Service
    Jun 2015
    1 to 2 years in the role, current employee
    If You're a Visionary, Stay Away
    The good things1. Good bunch of colleagues. 2. Opportunity to learn Japanese way of improving processes. 3. Above average bonus each year.
    The challenges1. The leadership is not in touch with the grass root. Information is normally second or third hand, which can cause non-aligned understanding. 2. The structure is flat, not much room to grow internally. 3. The majority of the employees have been there for 10 years or more, causing paradigm shift to be a challenge. 4. The leadership gives an impression that it's not keen or afraid to be big.
    1 person found this helpful
    5.0
    Branch executive
    Jun 2015
    5 to 6 years in the role, former employee
    Branch executive
    The good thingsChances of movement and learning is good
    The challengesExtra responsibility and to exceed expectations
    1 person found this helpful
    5.0
    Customer service executive
    Jun 2015
    11 to 12 years in the role, former employee
    The job was good but the superior(Branch & Assistant Manager) was horrible
    The good thingsThe good thing working there was fun environment and I had very kind friends/colleagues. I gain lost of experience working there. The benefits was very good.
    The challengesI definitely haven’t reached the pinnacle of human enlightenment. So I can’t boast that harsh criticisms, the accidental blunder or bad experience never get to me. But I’d like to offer the practical steps I take to move past it.
    1 person found this helpful
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