UM Specialist Centre
    (16 reviews)

    Company Reviews

    Working at UM Specialist Centre

    4.416 ratings in total
    5
    9
    4
    6
    3
    0
    2
    1
    1
    0
    87%
    Rate salary as high or average
    88%
    Employees recommend this employer to friends
    Work/Life balance
    3.7(16 ratings)
    Career development
    3.9(16 ratings)
    Benefits & perks
    4.3(16 ratings)
    Management
    3.8(16 ratings)
    Working environment
    4.4(16 ratings)
    Diversity & equal opportunity
    3.7(3 ratings)
    Ratings for UM Specialist Centre are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 17 reviews sorted by most recent
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    1.0
    Businiess Admin Office
    Apr 2026
    Setapak Kuala Lumpur7 to 8 years in the role, current employee
    Please do take action and keep your staff good.
    The good thingsPlease do improve your work environment and also your management is very bad.
    The challengesThe Business Administration department suffers from excessive workloads ( 46+ hours ) and a lack of staff welfare, especially for ground - floor employees. There is no structured training or coaching provided. Management is arrogant and lacks the empathy needed to lead a team effectively. Not recommended for those seeking a healthy or supportive work environment.
    5.0
    Chief Security Officer
    Mar 2026
    Kuala Lumpur City Centre Kuala Lumpur15 to 16 years in the role, former employee
    Dpt membantu Sec department di masa akan datang (kertas kerja) dalam membentuk TEAM PB. Insyallah..
    The good things16 tahun servis dalam bidang keselamatan sudah menunjukkan umsc antara yang terbaik dalam menjaga kebajikan pekerja dan tunjuk ajar dan kepercayaan dari SMT (senior management team) adalah keterujaan bertugas di sini. Semoga umsc terus maju 👏👏
    The challengesCorporate management menyasarkan target tahunan yang luarbiasa dan ianya sentiasa dikecapi dan advantage diberikan dlm bentuk bonus & kenaikan gaji tahunan.
    2.0
    Nurse
    Feb 2026
    Kuala Lumpur City Centre Kuala Lumpur1 to 2 years in the role, former employee
    Not for nurses growth and health.
    The good thingsThe teamwork of my unit’s staff, the doctors and the other non clinical staffs (excluding the upper management). To be honest, I don’t understand the logic of the “five star” review.
    The challengesGenerally, the others and I experienced toxic management teams, search the toxic or red flag management criteria and they all have it. Scolding, blaming and punitive culture. The professionalism of the DCNs are questionable. No proper SOP and guidelines -the instructions often comes differently, any mistakes or disagreement handled unprofessionally and normally followed with shouting. No proper training to new staffs, improper deployment of staffs (midwife to medsurg). Unprofessional way of handling staff conflicts. Old school writing documentation and paperwork. Possibility of staff/family decline for hospitalisation. Staff’s recognition and growth hardly to get it here. High turnover and the shortage is always critical. Unsafe patient care. Too many procedures to attend, send out from the ward. No managers in the ward. Basically, the upper management did not recognised a good staff and the good one always leave or resigned.
    1 person found this helpful
    5.0
    Business Officer
    Jan 2024
    Kuala Lumpur City Centre Kuala Lumpur1 to 2 years in the role, current employee
    I have thoroughly enjoyed my time at the company, appreciating the strong sense of teamwork and the management's consistent recognition and appreciation of the entire team.
    The good things1) Provide higher bonuses, a testament to the company's recognition of our hard work and dedication 2) The culture of appreciation and celebration of individual and team achievements fosters a positive and motivating work environment. 3) we enjoy good benefits, ranging from comprehensive health insurance to retirement plans and wellness programs, demonstrating the company's commitment to our overall welfare.
    The challengesLimited parking space, but company offering a complimentary shuttle service to the nearest LRT/MRT to all staffs
    5.0
    Dental assistant
    Oct 2023
    Kuala Lumpur3 to 4 years in the role, former employee
    very good working atmosphere from doctors and friends
    The good thingsget good friends The doctor is very kind and understanding. Sister and matron are very nice. sometimes the shopping doctor eats the best part
    The challengesentered the operating room under GA. to assist the doctor to perform dental surgery
    5.0
    clerk
    Jan 2023
    1 to 2 years in the role, former employee
    imsc the best hospital
    The good thingsi enjoy working here because management and doctors very good
    The challengesI don't feel that working here is not fun
    5.0
    STAFFNURSE
    Dec 2022
    Bangsar Kuala Lumpur1 to 2 years in the role, current employee
    NURSING CARE. ASSIT DOCTOR DOING PROCEDURE.
    The good thingsGOOD TEAMWORK AND ENVIRONMENT
    The challengesPATIENT WAITING TIME BECAUSE MANY PATIENT WANT SEE PROF
    5.0
    Administration
    May 2022
    Kuala Lumpur1 to 2 years in the role, former employee
    Vast learning opportunity
    The good thingsSupportive working environment
    The challengesMostly manual base system
    4.0
    Call centre agent
    Jul 2021
    Petaling Jaya Selangor5 to 6 years in the role, current employee
    60 Good - 40 Not so Bad
    The good thingsA nice, cozy, comfortable working place.
    The challengesMore investigation on how to keep staff happy coming to work. Salary wise and staff promotional need to be enhanced. Check for hours of working time so that not exceed limit.
    5.0
    Customer service
    May 2021
    Customer service and nurse aid
    The good things10 year working in medical environment
    The challengesStill new, and hope can help company because related work with new company
    4.0
    Staff nurse
    Sep 2019
    Many Specialist to meet patient needs
    The good thingsLearning opportunities is wide
    The challengesGood patient and doctors
    5.0
    Personal Assistant / Administartive Executive
    Feb 2019
    5 to 6 years in the role, former employee
    Great Place to Work
    The good thingsJob satisfaction is complete here You're appreciated and treated with positivity Superiors always give good guidance A great place to learn humanitarian
    The challengesYou have to go more than your limit to help patients but it turns out to give your great sense of satisfaction
    4.0
    Credit control assistant
    Nov 2018
    i'm enjoying working there for several month by making multi-tasking job.
    The good thingsmedical benefit are provided to all staff and having their own activity every year and active in sport that's important for your health. twice per week having their staff jogging activity and may be released for 1 hour for that. serve people with honest and great staff indeed.
    The challengescertain staff attitude should be closely monitor by person in-charged.
    5.0
    Executive
    Dec 2017
    Lembah Pantai Kuala Lumpur9 to 10 years in the role, current employee
    Growing Company
    The good thingsThe company encourages staff to contribute new ideas, Views and opinions of the members of staff were taken into consideration.
    The challengesLack of HR engagement on staffs affairs
    4.0
    Junior Executive in Records Department
    Apr 2017
    Good experience
    The good thingsThe customer focus culture of IJN'S staff is very good.
    The challengesFacing many kind of patients.
    4.0
    HR assistant Executive
    Jul 2015
    7 to 8 years in the role, current employee
    Working in no franchaise and not well known company
    The good thingsEmployer give some of bonus,
    The challengesno big challenge
    4.0
    Pharmacy assisstant
    Jul 2015
    1 to 2 years in the role, former employee
    Benefit
    The good thingsMedical benefit,not only for inpatient & outpatient treatment.also include dental treatment
    The challengesWorking time schedule
    1 person found this helpful
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