Company Reviews

    Working at UNICEF Malaysia - United Nation Children's Fund

    3.456 ratings in total
    5
    27
    4
    6
    3
    4
    2
    0
    1
    19
    87%
    Rate salary as high or average
    63%
    Employees recommend this employer to friends
    Work/Life balance
    3.3(56 ratings)
    Career development
    3.2(56 ratings)
    Benefits & perks
    3.1(56 ratings)
    Management
    3.2(56 ratings)
    Working environment
    3.5(56 ratings)
    Diversity & equal opportunity
    4.6(18 ratings)
    Ratings for UNICEF Malaysia - United Nation Children's Fund are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 56 reviews sorted by most recent
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    most recent
    5.0
    Senior Team Leader
    Apr 2025
    Kuala Lumpur City Centre Kuala Lumpur5 to 6 years in the role, current employee
    Driving impactful change through innovative fundraising and passionate leadership to support every child’s right to a better future & Definitely As a Senior Team Leader, I had the chance to lead impactful initiatives and mentor upcoming talents. This role pushed me to grow professionally and personally, sharpening both my leadership and empathy!
    The good thingsPurpose-Driven Work: Being part of an organization that advocates for children's rights and well-being gave deep meaning to my work. Every fundraising effort directly supported children in need. Whether it was through emergency response or long-term programs, I could see the tangible DIFFERENCES!
    The challengesMaintaining morale and performance among frontline fundraisers, especially in high-pressure, target-driven environments, required consistent training, motivation, and mental health support. This JOB Ony For Those Who Wanna See Your Life In Different Perspective! IF You Work Hard You'll Be Rewarded!
    5.0
    Senior Fundraiser
    Apr 2025
    Bukit Damansara Kuala Lumpur2 to 3 years in the role, current employee
    New experience, new environment
    The good thingsThe best place to gain experience and sharpened communication skills. Got enough training on how to develop two way communication with strangers. Great start to come out from your comfort zone..
    The challengesDespite the challenges on the work area they got the flexible working style
    5.0
    Senior Fundraiser
    Apr 2025
    Bandar Malaysia Kuala Lumpur2 to 3 years in the role, former employee
    Great for those Who want to work with International Organization as a Stepping Stone for your growth and career
    The good thingsGood culture of work, time Flexibility and great exposure
    The challengesNot for the weak, need to be fit physically and mentally
    5.0
    Senior Fundraiser
    Apr 2025
    Kuala Lumpur City Centre Kuala LumpurLess than 1 year in the role, current employee
    Its good so many things i learned and upskilling my communication, confident level and motivation
    The good thingsIts good to learn new things that you never think about it especially about communication skill
    The challengesTo be more confidents to talk to strangers
    5.0
    Face to Face Fundraiser
    Apr 2025
    Kuala Lumpur City Centre Kuala LumpurLess than 1 year in the role, current employee
    It's a good experiences to improve communication skills and boost confidence but you need to be mentally strong.
    The good thingsCan improve your communication skills and you can build connection with many people.
    The challengesSometimes need to work under hot weather.
    3.0
    Fundraiser
    Apr 2025
    Kuala Lumpur City Centre Kuala LumpurLess than 1 year in the role, current employee
    All good, suitable for people to gain generic communication skills
    The good thingsMeet new people, can travel
    The challengesNot easy work, handle a lot of rejection
    5.0
    Deputy Operations Manager
    Apr 2025
    Kuala Lumpur City Centre Kuala Lumpur6 to 7 years in the role, current employee
    "A challenging yet deeply rewarding journey of growth, purpose, and impact."
    The good thingsBeing part of UNICEF Malaysia's fundraising team has been a life-changing journey. Every day,I get to represent a global organization that protects the rights of children and that in itself is incredibly meaningful. The role challenges me in the best way possible: it pushes me to grow my confidence
    The challengesFundraising isn’t always easy. Some days, the crowd is low, people walk past without listening, or the weather makes it tough to stay motivated.But every challenge is also a lesson—it teaches patience, emotional strength, and how to bounce back stronger.
    5.0
    Administration Manager
    Apr 2025
    Kuala Lumpur Sentral Kuala Lumpur6 to 7 years in the role, current employee
    Been 7 years in this company, good company, always believing in me and pushing me to achieve more
    The good thingsI am so lucky to be part of such an amazing team!
    The challengesMore encouragement and guidance
    5.0
    Senior Fundraiser
    Apr 2025
    Johor Bahru Johor6 to 7 years in the role, current employee
    This work provide human value and support unfortunate children life globally!
    The good thingsWork/Travel Opportunity
    The challengesFast Pace Working environment
    5.0
    Senior Fundraiser
    Apr 2025
    Johor Bahru Johor2 to 3 years in the role, current employee
    Overalls is good working here
    The good thingsHave career development and The working environment so good
    The challengesWeather will be the challenges
    5.0
    Unicef Malaysia Campaign Fundraising Sales Team
    Apr 2025
    Johor Bahru JohorLess than 1 year in the role, current employee
    Seronok dan berpengetahuan
    The good thingsRakan sekerja sangat peramah & membantu
    The challengesBergantung pada cuaca
    3.0
    Senior Fundraiser
    Apr 2025
    Penang Island Penang1 to 2 years in the role, former employee
    No matter how hard is the situation there will be someone to say yes!
    The good thingsThe objective of the organisation solely to help the community. To keep them educated and fullfill their basic needs.
    The challengesNo matter what is the weather or the situation we will still need to fundraise till the end of the situation and facing challenges.
    5.0
    Senior Fundraiser
    Apr 2025
    Penang Island Penang1 to 2 years in the role, current employee
    Working out of my comfort zone broaden the experience.
    The good thingsEnhance communication skills
    The challengesHard to convince people/strangers
    5.0
    Senior Team Leader
    Apr 2025
    Penang Island Penang5 to 6 years in the role, current employee
    Very great experience
    The good thingsHaving fun & enjoying
    The challengesSometimes challenging with people
    5.0
    F2f Fundraiser
    Apr 2025
    Penang Island PenangLess than 1 year in the role, current employee
    Still in a learning process
    The good thingsFriendly staff. Gain more knowledge and skill to communicate with people
    The challengesThe challenges when stopping strangers
    5.0
    Sales and marketing
    Apr 2025
    Penang Island PenangLess than 1 year in the role, current employee
    Learning base is good
    The good thingsGood job and amazing environment
    The challengesDoing more sales and achieve target
    5.0
    Recruitment Role
    Apr 2025
    Penang Island Penang6 to 7 years in the role, current employee
    Great place to work especially when you know you are helping children
    The good thingsHaving a friendly and encouraging environment
    The challengesSo far so good, i am happy with what i am doing here
    5.0
    F2F Fundraising Senior Team Leader
    Apr 2025
    Penang Island Penang7 to 8 years in the role, current employee
    Good experience and can improve soft skills.
    The good thingsvery supportive team members. Trainings and development provided ongoingly. Career development. You can have the opportunity to travel to various location with fully paid by company. Basic salary + commission (based on your performance). annual leaves/ epf/ socso and medical benefits provided.
    The challengesNeed to talk to people but if you want to improve communication skills, so you are in a right place.
    4.0
    Team leader
    Sep 2021
    Kuala Lumpur3 to 4 years in the role, current employee
    Overall best good company to learn and grow
    The good thingsThe culture in the company is very nice ..
    The challengesfundrasing involves a lot of traveling .. so the time consumption for traveling in daily basis itself very frustrating ..
    1.0
    Fundraiser
    Jan 2020
    Less than 1 year in the role, former employee
    You will know the taste of a bad apple when you eat it. It grows, but in a bad environment.
    The good thingsFace-to-face fundraising is inspiring, every day is a new and you will be meeting people with most beautiful heart. Team leaders are supporting and they take care of you very well. A lot of incentives. A good job for personal development, it test your resilience and you're more visible of your values.
    The challengesPoor managers and management. They tend to focus on working hours than productivity. Sacrifice employee health for wealth. Both managers and management doesn't like feedback. They undermines employees. They lack of maturity and inexperienced. They chases KPI and numbers so employees growth aren't valued. Does not follow proper SOP.
    8 people found this helpful
    4.0
    Customer Service assistant
    Dec 2019
    1 to 2 years in the role, current employee
    I LOVE THIS JOB!
    The good thingsThe best about working here is work life balance. You can manage your work and family life routine well. The assignments are easy and flexible to do when you keen in learning those task in just 3 months of your probation. Nice work space. Nice working environment. What else matter.
    The challengesWork contract type. No permanent staffs.
    5.0
    Constitutional Staff Members
    Dec 2019
    5 to 6 years in the role, former employee
    Great Experience!!
    The good thingsNo stress at all, all staff member support each other. Great environment. Bosses are sporting. Work life balance. Nice office. Good salary increment. No dress code to follow. Can solat in peace full when the time is come, no one stop you or scold at you. Have team building activity which is good for staff release tension. Birthday celebration on everyone. OMG. too many good thing to share. Thanks UNICEF for the great experience. 4 years ++.
    The challengesNo free food. sad.
    5.0
    Customer service
    Dec 2019
    1 to 2 years in the role, current employee
    Nice Environment
    The good thingsNice colleagues, not stressful, meaningful work for children around the world, supervisors are respectful, very good work life balance.
    The challengesSlow paced due to non-profit driven. Not good for those who want dynamic challenges.
    4.0
    Senior Customer Service Assistant/Trainer
    Dec 2019
    3 to 4 years in the role, current employee
    Good working environment.
    The good thingsFriendly and helpful colleagues. Positive vibes
    The challengesNeed a proper integrated system. Specialization in work assignment such as dedicated person for email/fax handling, inbound/outbound calls arrangement according to skills, capability and individual performance.
    5.0
    Customer service officer
    Dec 2019
    Less than 1 year in the role, current employee
    Good experience and knowledge gain.
    The good thingsSuper friendly and help colleagues to help guide through the OJT.
    The challengesNeed to be fast paced and proactive. Complete task on time.
    5.0
    Processing clerk
    Dec 2019
    Less than 1 year in the role, current employee
    I LOVE MY JOB
    The good thingsI LOVE MY JOB
    The challengesDIDNT AGREE TO EARN LEAVE BASIS
    4.0
    Customer service assistant
    Dec 2019
    Less than 1 year in the role, current employee
    best environment for contact center so far :)
    The good thingsthe salary is quite good. all the bosses here are so friendly. colleagues are so helpful. if you`ve been working with contact center before you`ll feel this is the best place to work, TRUST ME! I just love working here and so proud to be a part of UNICEF ;)
    The challenges0 STRESS LEVEL
    5.0
    Office staff
    Dec 2019
    1 to 2 years in the role, current employee
    Staff
    The good thingsVery positive environment to work. People are friendly and nice. Treat each other with mutual respect.
    The challengesThere's always challenges wherever you work.It matters of how you set your mindset to be the best version of yourself.
    5.0
    Team leader
    Nov 2019
    It teaches me to grow substantially and im never the same after that
    The good thingsThe working environment
    The challengesLet’s just say i work too hard
    3.0
    fundraiser
    Nov 2019
    Less than 1 year in the role, former employee
    Experienced
    The good thingsLearn something new in communicating. I would really recommend to people who is an introvert to at least try this job for a few month best years. You learn how to be a conversing person.
    The challengesYou have to catch up with sales. Its a sales job, so you have to achieve target ever day.
    1 person found this helpful
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