The UPS Malaysia ExperienceThe good thingsThe managers here even though they are always busy, but they make it a point to review weekly with you and share with you what are the best practices that can improve your work efficiency and approach. Managers in UPS do not treat themselves as high and mighty but instead they will treat the subordinates as same level of colleagues and encourage us to always provide feed backs on continuous improvement.
When we have any assistance or advise needed anytime, the management always encourage us to approach them on it. Thus, it is an open door policy in UPS.
This company very often has a variety of internal training y the talent development division to further improve the staff working in UPS. This shows the commitment of the company to invest heavily in its human resources.
The challengesTime management to handle many customers and different tasks are crucial in coping with the the environment here.
Of course there are always multiple KPIs to gauge the individual and team performance which can be challenging in a positive way to ensure yourself to do better.
Need to juggle around and find a balance in handling your internal counterparts domestically and internationally since this is a big company.