Westin Hotels & Resorts
    (29 reviews)
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    Company Reviews

    Working at Westin Hotels & Resorts

    4.329 ratings in total
    5
    17
    4
    7
    3
    3
    2
    1
    1
    1
    93%
    Rate salary as high or average
    86%
    Employees recommend this employer to friends
    Work/Life balance
    3.4(29 ratings)
    Career development
    3.9(29 ratings)
    Benefits & perks
    3.7(29 ratings)
    Management
    3.8(29 ratings)
    Working environment
    4.1(29 ratings)
    Ratings for Westin Hotels & Resorts are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 29 reviews sorted by most recent
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    5.0
    Restaurant supervisor
    Sep 2023
    Kuala Lumpur3 to 4 years in the role, former employee
    Good environment and many experience i learn at this hotel and the management is best
    The good thingsGood teamwork. I learn many things in this department also another depatment example Room dining, Pool, Banquet, Restaurant
    The challengesNeed more staff and also partimer then if got new partimer must teach them from the bottom not all partimer can understand about F&B job
    4.0
    good
    Jul 2023
    Melaka MelakaLess than 1 year in the role, current employee
    Good expeience in a good vibe
    The good thingsperson vibe management kitchen
    The challengesThe person is not good
    5.0
    Part time staff
    Jan 2023
    Sungai Besi Kuala LumpurLess than 1 year in the role, current employee
    My experience in The Westin KL
    The good thingsThe management is good, co-workers are very supportive, managers are professionals and overall it is a good place to learn new things.
    The challengesthe constant challenge is that you are required to work in a high pace, I'm certainly okay with that because I only go for work twice or thrice monthly but for some it will be a bit tiring if you work for a straight duration (days).
    5.0
    Director of Engineering
    Dec 2022
    Desaru Johor3 to 4 years in the role, former employee
    Great place to work with
    The good thingsWell the pay wise is good. We take care each other and we work as team and we take care our associates. Retreat at overseas for Excoms. Housing provided , new hp for top management , great to work GM.
    The challengesAlot of defect liabitlies need to followup as per owners side construction legacy.
    2.0
    Duty Engineer
    May 2022
    Kota Tinggi Johor3 to 4 years in the role, current employee
    work for 3 year no increment and bonus
    The good thingsFree food while work
    The challengesmanagement should be more proactive about work border and department training
    5.0
    Executive chef
    May 2022
    Good challenge and very hectic hours
    The good thingsFun and exciting place to work
    The challengesLong hours and no life outside work
    5.0
    IT specialist
    Jan 2021
    Bandar Penawar Johor1 to 2 years in the role, former employee
    Good company with great environment
    The good thingsFree wifi,accomodation, transportation and dental
    The challengesManagement need to improve in term of staff benefits
    5.0
    Marketing Communications Manager
    Sep 2020
    Kuala Lumpur1 to 2 years in the role, current employee
    Excellent Working Environment
    The good things- Everyone is part of the team - Involved in townhalls and brand programmes - Fast paced environment - Transparency from employers - Introduction to online self-development courses - Trainings on site and online
    The challengesThe only challenge would be the tight deadlines
    5.0
    Assistant restaurant manager
    Aug 2020
    Experince in a few 5 star hotel in f&b
    The good thingsNice view...good invirontment..beatiful hotel
    The challengesNot very sure..i believe everything will be fine
    5.0
    Executive chef
    May 2020
    Chinese crusine, fution, western
    The good thingsHope to learn more about the food in other place. Hope take more experience for me. And get more skill.
    The challengesHope change the new environment and learn more receipy and how to do the the meal and presentation for me.
    4.0
    Engineering
    Feb 2020
    Less than 1 year in the role, former employee
    general tecnician .building , preventing and maintanence
    The good thingsfull of benefit .good
    The challengeslong working hours . multitasking
    5.0
    Maintenance head
    Nov 2019
    I worked in hard rock cafe for 3 years. I have also worked in the hospitality department of the Holiday Inn for 1 year
    The good thingsthe company I work with is very good and takes care of the employees' union
    The challengesI can learn new things and gain a lot of experience
    5.0
    Service Attendant
    Aug 2019
    1 to 2 years in the role, current employee
    Lot of new things
    The good thingsI can learn something new since it's a large hotel chain
    The challengesManagement could take care more of the staff and put themselves in the challenging situation
    4.0
    Av audio visual
    May 2019
    Less than 1 year in the role, current employee
    I have experience in audio visual and also I done complete levels 3 in megatronik
    The good thingsSetup Av ,Handeling client
    The challengesI wann learn more in Av n I wan handle everything with single man
    5.0
    Guest service agent
    Apr 2019
    3 to 4 years in the role, current employee
    Outstanding!
    The good thingsGreat leaderships and better environment to work!
    The challengesTo satisfy guest needs!
    3.0
    Receptionist.
    Apr 2019
    I have experince at shell my position is casher and second job at yung soon auto parts my position is casher.
    The good thingsI want to improve my career and I want new experience because well I want add my experience.
    The challengesNo commen because I 'am not experience at this resort.
    5.0
    Event Manager
    Dec 2018
    Less than 1 year in the role, current employee
    Professional yet fun working environment
    The good thingsPositive environment, people are willing to share opinion and many system trainings for self-improvement.
    The challengesLesser activities, if you are from city, might feel boring. But overall with beach and greens, relaxing
    4.0
    FNB Coordinator
    Sep 2017
    Good Place to Work
    The good thingsGives you a drive to exhale and handle any difficult situation in future
    The challengesOld hotel, rooms may give you a challenge
    4.0
    Food and beverage Attendant
    Jun 2017
    Less than 1 year in the role, former employee
    Excited
    The good thingsEnvironment
    The challengesIts 5 star hotel and is locate at the golden triangle Kuala Lumpur and anyone who come to here are to enjoy the service and the quality of the service and the food. Will face different personality guest and fussy request from them.
    5.0
    The Westin Executive Lounge Associate
    Apr 2017
    3 to 4 years in the role
    Great
    The good thingsTwo Rest Days
    The challengesPayscale
    5.0
    Banquet waiter
    Apr 2017
    Less than 1 year in the role, current employee
    Awesome and Enjoy !
    The good thingsThey gave chance to cooperate on big event .
    The challengesNo comment
    5.0
    Director of Human Resources
    Mar 2017
    1 to 2 years in the role, current employee
    Fun
    The good thingsGreat engagement!
    The challengesCompetition
    3.0
    Banquet staff
    Feb 2017
    Less than 1 year in the role, former employee
    Quite an experience
    The good thingsLearning how to politely greet the guest. Applying the fancy and high standard of living in real life. Last but not least, being able to communicate better, especially with foreigners.
    The challengesThe strict environment.
    5.0
    Commis cook
    Dec 2016
    3 to 4 years in the role, former employee
    learn much
    The good thingsthe chef accept the new recipe or idea from the commis. keep sharing the idea each other. working together & help each other.
    The challengesEvery job has their challenging moment & all that will give us the good or bad experiences. And i'm happy to do that.
    5.0
    qba restaurant as final staft
    Dec 2016
    3 to 4 years in the role, former employee
    your belong to westin make u like father n son
    The good thingshave alot of training course all free by westin kl n i really appreciate that
    The challengesalot of new thing to learn but is fun
    1.0
    Assistant supervisor
    Jul 2015
    1 to 2 years in the role, former employee
    out-dated and lost of vibes
    The good things2 days off
    The challengesno room for career development,
    4.0
    Assistant restaurant manager
    Jul 2015
    3 to 4 years in the role, former employee
    great exposure
    The good thingslearning the best management style, trendsetting f&b concept, working with the best people
    The challengesto keep up with the super fast pace
    3.0
    Sous chef
    Jul 2015
    3 to 4 years in the role, former employee
    Good for experience only
    The good thingsFor those who have just begin their career in managent level, it's a place to try. It's good for experience but if they are looking for money. This is definitely not a place for good salary. Market value is not rated accordingly and they will offer the lowest salary as a starter.
    The challengesHigher management could have been more supportive for good working environment. Challenges faced most in low manning and most of the time, backup in staffing is very slow. Cutting off the budget is not solely the answer for achieving target for the year end performance.
    4.0
    Commis chef
    Jun 2015
    3 to 4 years in the role, former employee
    good career enhancement
    The good thingsthey valued staff. they using the term associate instead of staff. they give good increment. they provide a very good and healthy food for associates. they constantly giving training to improve our knowledge not only about our job scope but even further like why we have to preserve nature. those awareness are needed nowadays.
    The challengesthey should improve on the engineering dept as there are a lot of equipment are out of order. they need to have scheduled routine maintenance to keep the equipment running and functioning at full. those things sometime make us difficult to perform our task.
    1 person found this helpful
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