Zebra Technologies
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    Zebra Technologies
    (32 reviews)
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    Company Reviews

    Working at Zebra Technologies

    4.332 ratings in total
    5
    21
    4
    6
    3
    0
    2
    2
    1
    3
    94%
    Rate salary as high or average
    84%
    Employees recommend this employer to friends
    Work/Life balance
    3.9(32 ratings)
    Career development
    3.8(32 ratings)
    Benefits & perks
    4.0(32 ratings)
    Management
    4.0(32 ratings)
    Working environment
    4.5(32 ratings)
    Ratings for Zebra Technologies are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 33 reviews sorted by most recent
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    most recent
    1.0
    Analyst
    Oct 2025
    Penang Island Penang4 to 5 years in the role, current employee
    Disappointing and demotivated
    The good thingsNot much to describe other than some friendly colleagues
    The challengesLess flexibility, no career development, minimal increment. Opportunities more focus on the western region employees.
    1 person found this helpful
    5.0
    Customer service
    Nov 2022
    Bayan Lepas PenangLess than 1 year in the role, former employee
    Fantastic working experience
    The good thingsThe ambience and friendly staffs
    The challengesA complete night shift work life
    5.0
    Technical support
    Sep 2022
    Penang1 to 2 years in the role, former employee
    Employer really care about employee
    The good things- best working environment - good salary - best benefit - good boss
    The challengesso far so good, none
    5.0
    Technical customer care representative
    Aug 2022
    Penang1 to 2 years in the role, former employee
    Great team work between colleagues
    The good thingsGreat teamwork between colleagues. Almost no politics between teammates. Supportive team leader and managers.
    The challengesThe shift rotation. Crazy night shifts.
    5.0
    accoting
    Jun 2022
    Bayan Lepas Penangformer employee
    met a lot of passionate leader, a lot of things can be learn
    The good thingswork life balance, the person is nice here
    The challengesgood try on it, for me there is too short period stay at there
    2.0
    Technical support
    Apr 2022
    Penang5 to 6 years in the role
    Think wisely before you make decision
    The good thingsthe team actually good
    The challengesThe night shift allowance was bad. too many T&C
    5.0
    Intern
    Feb 2022
    Less than 1 year in the role, former employee
    Amazing environment to work in.
    The good thingsFlexible working hours, good seniors, and managers that patiently provide guidance.
    The challengesSome repetitive works may require a lot of patience.
    5.0
    Intern
    Jul 2021
    Less than 1 year in the role, former employee
    Interesting introduction of work culture
    The good thingsAs an intern, my senior colleagues do not mind showing and teaching me the tasks. Intern is treated with respect and care. When I did mistakes, the senior staff professionally correcting it. They do not push you to work, mostly they encourage you to learn as much as possible with the tasks given because they do aware our title as an intern. Mostly my tasks involve deadline, which I have no issue with.
    The challengesThe opening for full time staff is hardly available. It is advisable not to have high hopes to transition from an intern to a full time staff. Intern may need to borrow night shift table as they do not have specific workstation for an intern. The team assigned to me was nice and friendly, but not everyone in the office has the same personality. It can get boring sometimes due to my sitting place is far from my team.
    1 person found this helpful
    5.0
    Technical support
    Jun 2021
    Penang1 to 2 years in the role, current employee
    Learnt how to communicate, process and lead better
    The good thingsLearnt a ton of technical knowledge about Zebra products and technical processes After some time, took responsibilities as team lead which helps me for future roles
    The challengesLack of opportunities to move up
    1.0
    Technical support
    Sep 2020
    Need to comply to local labor requirements.
    The good thingsSalary and perks are good
    The challengesConstant night shift bad for health.
    5.0
    Intern
    Jun 2020
    Less than 1 year in the role, former employee
    Learned new things, get new friends.
    The good thingsFriendly used to describe Customer Service department. Snack provide by Zebra.
    The challengesSome related department strict to your work.
    5.0
    IT support
    Jun 2020
    Less than 1 year in the role, current employee
    Challenging but yet I'm enjoy learning and working here
    The good thingsGood culture and environment. The employees are very sporting and supportive. The benefit given also convenient
    The challengesThe cafeteria need to be more variety because only have small choices to pick food
    1.0
    Technical support
    Jun 2020
    3 to 4 years in the role, former employee
    Bad experienced in the Team
    The good thingsHow to handle calls and case
    The challengesLacking of team spirit. Very Pressure, tons of cases and calls. Not enough Agent to backup.
    4.0
    Customer care service
    Jun 2020
    Less than 1 year in the role, former employee
    Guided by friendly mentors
    The good thingsWas in a good team where everyone was helpful and treated everyone with respect
    The challengesColleagues are too busy to guide more sometimes
    5.0
    IT support
    May 2020
    1 to 2 years in the role, current employee
    You will feel how much they care of employees when you join
    The good thingsManagement they all take care of their employees. I can see that even during covid period. Really appreciated
    The challengesNot at this moment. So far so excellent for me
    5.0
    Product Configuration Management
    May 2020
    1 to 2 years in the role, former employee
    Have fun and learning
    The good thingsThe good thing is working in flexible time.
    The challengesThe challenge working for this company is to manage stress
    1 person found this helpful
    5.0
    Customer Service Specialist
    Dec 2019
    Great working environment
    The good thingsFriendly colleagues. Great place to gain experience and increase your communication skills. Higher level are very supportive and always guides the new worker on how to handle every case.
    The challengesNeed to be very fluent in english. Facing international customers. Customers always right policy. A lot of cases and problems
    2 people found this helpful
    5.0
    Accounts payable supervisor
    Nov 2019
    3 to 4 years in the role, current employee
    AP Supervisor
    The good thingsGood working environment, Company provide resource on continuous skill development, and also talent development.
    The challengesImprovement needed on salary & employee benefits adjustment, to make it competitive against local employers on related fields.
    4.0
    Business analyst intern
    Nov 2019
    Less than 1 year in the role, former employee
    Great working environment
    The good thingsStress-free working environment, No office politics, Excellent supervisor, Good peers, Supportive team, Great platform to learn, Fair training opportunity, No OT, Work-life balance
    The challenges- Work independently - Need to work with team in different time zone
    2 people found this helpful
    5.0
    Technical representative
    Jun 2019
    Awesome company
    The good thingsGood boss and colleagues
    The challengesNot enough vending machine
    1 person found this helpful
    5.0
    Technical Support Specialist
    Feb 2019
    1 to 2 years in the role, current employee
    Good enviroment
    The good thingsLove the enviroment, the colleagues , the salary, the lack of traffic due to my working hours
    The challengesConstant night shift due to supporting North America region
    1 person found this helpful
    1.0
    Technical Support Specialist
    Oct 2018
    3 to 4 years in the role, current employee
    Good peer but negative environment and no career development
    The good thingsThe company benefit is good. Colleague and peer are willing to help when you are facing difficulties. Gain a lot of knowledge in the technical field.
    The challengesA dictator that create a negative working environment, the concern was not heard. Ruling the company by negative energy. The high expectation with minimal training, no proper arrangement for training. Poor headcount planning and not allowed to take annual leave when there is only one person is out of office. Lastly, there is no career development in this department.
    5.0
    Finance analyst
    Jan 2018
    3 to 4 years in the role, former employee
    Work life balance
    The good thingsGood working environment
    The challengesMust be very independent on solving any issues
    4 people found this helpful
    5.0
    Technical Support
    Nov 2017
    Less than 1 year in the role, current employee
    Good place to work at
    The good thingsGood open working surrounding with more interactions with colleagues
    The challengesNight Shift for USA support
    3 people found this helpful
    5.0
    Customer Service Non-Technical Trainee
    Oct 2017
    Less than 1 year in the role, current employee
    An excellent platform to learn.
    The good thingsFriendly and approachable managers which are willing to help and teach you. Besides that, it has a great environment to work in which is surrounded by friendly people. The importance and encouragement towards learning something new is extraordinary in Zebra Technologies. They also provide soft skills training for the interns and also the fresh graduates in order to enhance their soft skills which will be very much beneficial during their working phase in Zebra Technologies and also in the future.
    The challengesIt is a great platform to learn. However, self leaning is very much encouraged and appreciated in this company. Besides that, employees are required to complete the tasks given withing a short time of period. On the other hand, Zebra Technologies is company which just started in Penang a few years back and is rapidly growing, Therefore, changes occur very often and your required to adapt to the new environment/situation/circumstances quickly.
    3 people found this helpful
    5.0
    Customer Technical Support Specilaist
    Aug 2017
    1 to 2 years in the role, current employee
    Great teamwork and benefits
    The good thingsSupportive manager with great sense of teamwork and feels like family rather than colleague. Great learning opportunity with dynamic learning environment. Fair training opportunity for everyone to enhance skills and knowledge.
    The challengesConstant changing in process that not efficiently communicate to employees.
    4 people found this helpful
    2.0
    undisclosed
    Jul 2017
    long hours of work
    The good thingsflexible working hours, small scale. no politics
    The challengeslong working hours
    1 person found this helpful
    4.0
    Administrative
    May 2017
    Great experience
    The good thingsSupportive team, working environment is calm n happy.
    The challengesDealing with customer
    1 person found this helpful
    5.0
    Customer service
    Mar 2017
    Less than 1 year in the role, current employee
    Amazing experiences with awesome colleagues and management!
    The good thingsExcellent management Jovial managers, supervisors and colleagues Great platform for IT background interns/employers Soothing and stress-free working environment Highly paid allowances for interns Too much of love and care from Zebra community
    The challengesNo challenges or hardship at all!!
    3 people found this helpful
    4.0
    Technical support specilaist
    Nov 2016
    Bayan Lepas PenangLess than 1 year in the role, current employee
    Knowledge cultivator
    The good thingsFriendly working environment and flexible working hours with multiple benefits. This company offers great knowledge enhancer as it offers on the job training as well as other sponsored training ranging from leadership, entrepreneurship, communication and information technology. Besides that, this company encourage vacation leave where it offers awesome travel package.
    The challengesImprove on new product training (training session and material) as some of the product launched without proper introduction and training and it make it challenging to support and explain to customer. Not sufficient relaxation and activities area.
    2 people found this helpful
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    Reviews by location
    PenangPenang Island Penang