Current Scams
Current scams
At Jobstreet, we take your online safety, security and privacy seriously. We are constantly on the lookout for potential risks that may target our customers. Our top priority is not only to protect you from those risks, but also provide you with clear and concise information to help you ensure your own online safety.
SCAM ALERT
Scammers are impersonating Jobstreet, calling individuals and claiming their resume has been approved. They then instruct the individuals to contact them via WhatsApp, where the scam would unfold. We would like to emphasise that this is part of a scam and is not a legitimate communication from Jobstreet. Stay alert and report and block numbers that contact you with such claims.
Scams targeting job seekers
We are aware of scammers out there pretending to represent Jobstreet and reaching out to job seekers through SMS, messaging apps like WhatsApp and social media platforms like Instagram. We want to make sure you are aware of these types of scams so that you can stay safe while searching for jobs. Your online protection is our priority.
Current Scams
One of the challenges we face as a trusted brand is that unscrupulous actors may exploit our reputation for their own unlawful activities. Scammers are getting more inventive in their tactics, using the names of well-known brands, including ours, to build a false sense of trust with potential victims.
WhatsApp scams
There have been increased incidents of unauthorised individuals impersonating Jobstreet personnel or using our brand in WhatsApp messages, asking members of the public for personal information or to offer a fraudulent job opportunity. Please be vigilant when receiving such messages.
What do I do if I receive a WhatsApp message that looks like it’s from Jobstreet?
If you receive a random or unsolicited WhatsApp message that appears to be from Jobstreet, or claims to have gotten your resume from our platform, do not reply or engage with the scammer. Block the number and delete the message. You can help protect others, including friends and family by warning them about the scam. The more people who are aware of these scams, the less effective these scams become.
What are the common red flags?
General messages that don’t include your name or other identifiable information
Nondescript or vague “opportunity” with a recognisable company that you have never applied for
No company email address, website, or other information (use of generic email addresses e.g. Gmail)
What does a real hirer look like?
Use utmost discretion when dealing with a WhatsApp message. If it looks and sounds like a scam, chances are, it is. How to tell if the message is legitimate?
Professional hirers will address you by name
They can quickly send you a link to a Jobstreet job ad that matches with the company name and position
They speak about a specific employment opportunity for which you have relevant experience
Be mindful though that it’s still possible for some of the more advanced scammers to appear as legitimate ads on job boards, but then show red flags during the interview process. In such instances, report the job ad, so the job board has evidence to investigate and block the hirer.
I think I’ve been scammed! What do I do?
If you suspect that you’ve been targeted by scammers, we recommend you do the following:
Do not respond to any emails or other contact in relation to your application for that position. The fraudulent user may contact you requesting further information to progress your application (e.g. by completing a website form). Please ignore these requests.
Remain vigilant across all online accounts for any suspicious activity, including unsolicited contact from the company in question, or relating to job openings.
If your CV, Jobstreet Profile or cover letter included information relating to any government identity document (e.g. driver’s license, identification card, passport) or you have provided such information following suspicious contact, please contact the agency that issued the identity document for advice.
If you have supplied your bank account or credit card details following suspicious contact, please contact your financial institution immediately and ask for their advice.
If you feel your identity is compromised, please contact your local police station.
For more information on scams, or to report any suspicious activity, please contact us via phone call (Mon to Fri, 8:30am – 5:30pm) or via email if you have been in contact with anyone in relation to fraudulent activity.
Malaysia: +60-3-2778 9000 or [email protected]
We’re committed to protecting your privacy and helping you keep safe online. For more hints and tips about staying safe, here are some guidelines and tips on making online job searches.
A secure platform for you
We wish to stress that our Jobstreet platform is secure. We have a dedicated online security team that trawls the Jobstreet site for evidence of suspicious job ads and advertisers, and immediately remove them. In the event that these job ads appear on our platform or if we find any suspicious activities based on our own findings or reports from job seekers, we will take immediate action and investigate thoroughly.
Head to CyberSAFE to learn more about scams in Malaysia