Career pathways in IT

Information technology (IT) is a fast-growing sector that offers numerous employment opportunities. IT jobs are popular because ​because ​they offer stability and good pay. In fact, according to a Monash University report, IT specialists are expected to be the third highest-paying professionals in Malaysia in 2024. These are software developers and applications programmers. Information technology jobs also offer numerous chances to advance in your career. This is because the IT sector covers various specialisations, from cyber security to software development. This means there are many job opportunities for you. 

There are many different types of IT jobs in Malaysia, and it can be hard to choose which one is right for you. This guide will help you understand why working in information technology is a good idea. We'll provide an IT jobs list and outline their primary responsibilities. We'll also answer some FAQs. Here's what we'll cover: 

• Careers in IT development 
• Conclusion 
• FAQs 

Careers in IT development 

Information technology careers provide opportunities to create and improve software systems. Some roles include software engineers who build applications, quality assurance testers who ensure everything works well, and UX designers who focus on user experience. Here are some IT careers and job titles for you to consider during your job search: 

1. IT technician 

An IT technician helps with computer systems and networks. ​One main aspect of the role is providing technical support to end-users in person or remotely. They can also​​Providing technical support to end-users in person or remotely is a main aspect of the role. They can​ help users troubleshoot problems and find solutions. 

To become an IT technician in Malaysia, you usually need a bachelor's degree in information technology, computer science, or another related field. Good computer hardware and software skills, attention to detail, and communication abilities are valuable. IT technicians work in various environments, including: 

• offices 
• schools 
• healthcare facilities 
• tech companies 

They may also travel to clients for on-site support. A desk technician can specialise in networking, cybersecurity, or system administration. With experience and additional training, they can become a computer systems analyst, IT manager, or network engineer. 

2. Web developer 

Web developers create and maintain websites. They make sure web pages work well, look good, and are easy to use. Understanding coding languages such as HTML, CSS, and JavaScript is valuable for success. You also need to know about web development tools, frameworks, and web applications. 

Web developers work in offices, either alone or with a team. They work with designers, content creators, and clients to ensure websites do what they should. A web developer can specialise in front-end development, back-end development, or full-stack development. 

3. Cyber security specialist 

A cyber security specialist keeps computer systems and data safe from breaches. They create and implement security measures to protect information and keep data communication networks secure. To become a cyber security specialist, you're generally required to have a bachelor's degree in cybersecurity or a related field such as computer science and information technology. Certifications such as Certified Ethical Hacker (CEH), Certified Network Defender (CND), and Certified Cloud Security Engineer (CCSE) can help you advance your career. 

Cyber security specialists may work for companies, government agencies, or as independent advisors. They may work with IT teams, network administrators, and other professionals to find weaknesses and suggest solutions to network security breaches and cyberattacks. They often start in entry-level jobs, such as IT analyst, technical support, or network administrator. As they get more experience and certifications, they can move on to roles such as: 

• security analyst 
• security engineer 
• chief information security officer 

Staying up to date with the latest network security trends and technologies is crucial for advancing in this field. 

4. Software developer 

A software developer creates computer programs and applications. They write code that tells computers what to do. They work alongside designers and testers to ensure software programs run well. They may work in offices, computer labs, or from home. They can work for software companies, technology firms, or in-house IT departments. 

You usually need a bachelor's degree in information technology, computer science, computer information systems, or a similar field to become a software developer. It's also essential to have strong problem-solving, programming, and analytical skills. Some employers may need work experience or relevant certifications.  

As for IT career paths, software developers often begin as entry-level developers. They then work up to senior or lead positions. They can also specialise in areas such as: 

• mobile app development 
• web development 
• data management 
• project management 

Advancement opportunities may include becoming a software architect, project manager, or owner of a software development company. 

5. Computer programmer 

Computer programmers write instructions for software applications. They create programs that solve problems and perform specific tasks. To become one, you must learn programming languages and have good computer system skills. You can develop these skills through a computer science, computer engineering, or IT degree or self-learning. 

Computer programmers work in offices or computer labs where they write and test code. They may also work from home. You usually start as an entry-level programmer. You can then advance to senior programmer, software architect, or project management roles. 

6. Software engineer 

A software engineer creates computer programs and applications using Python, Java, or C++ programming languages. Understanding users' needs, developing software programs, and testing and debugging programs are valuable skills in this field. 

You typically need a bachelor's degree in software engineering, computer science, computer engineering, information technology, or a related field. Many software engineer positions in Malaysia give precedence to those with a master's degree. Upon completing your graduate degree, you must earn certification from the Board of Engineers of Malaysia (BEM) to become a Professional Engineer (PE). Strong analytical skills, problem-solving skills, and a good understanding of programming languages can help you succeed. 

Most software engineers work in an office alongside a software development team, either in a company or as freelancers. They work with project managers and designers to create and implement software solutions. As a software engineer, you can progress from an entry-level role to a senior engineer or team leader. You can also specialise in areas such as: 

• web development 
• mobile app development 
• artificial intelligence 

7. IT support specialist 

Also known as computer support specialists, IT support specialists assist users with technical problems and provide solutions. They must have good communication skills, problem-solving abilities, and ​knowledge of ​computer systems and software applications. They may work in an office or remotely and sometimes visit clients to provide technical support. 

In general, you're required to complete formal education like a bachelor's degree in software engineering, computer science, or information technology to become a computer support specialist. As you gain experience, you can advance to become a team leader or supervisor or even transition to more specialised roles, such as network administrator or systems analyst. 

8. Systems analyst 

A systems analyst helps companies improve their computer systems and processes so that they work better. They look at the current systems, find ways to improve them, and design new systems or solutions. System analysts usually work in offices and communicate with users, managers, and IT teams. They may need to travel to clients' locations. 

To become a systems analyst, you must know a lot about computer systems and software, be able to think critically and be good at collecting and analysing data. You usually need at least a bachelor's degree in information technology, business and computer science, or a similar subject, but some roles may only require a diploma. Depending on the position, you may also need certification in Java, SQL, JSON, or other programming languages​ and​​, as well as​ testing knowledge using Selenium and Python.  

If you work as a systems analyst, you can move up to senior or lead analyst roles​, work on bigger projects,​​ and work on bigger projects​ or manage a team of analysts. You can also move into roles such as business analyst, project manager, systems administrator, or IT consultant. It's important to stay up to date with industry developments and learn new skills to get ahead.  

9. Database administrator 

Database administrators manage and organise data. They ensure databases are secure, well-organised, and only accessible by authorised users. To become a database administrator, you need the following: 

• a bachelor’s degree in computer science, information technology, or a related field 
• certifications on popular database platforms, ITIL standards, and IT security for some positions 
• problem-solving and data management skills 
• knowledge of database management systems 

Database administrators typically work in offices, often as part of an IT team. They collaborate with other professionals to design, implement, and maintain databases. They may also handle structured and unstructured data backup, performance tuning, and network security. Database administrators can advance to senior or managerial positions like computer operations. You can also specialise in areas such as data architecture or offer ​your​​their​ expertise as ​a ​consultant​s​. 

Conclusion 

The information technology field has many career options. Many IT professionals work in software engineering, database administration, cybersecurity, or UX design. Some jobs cater to different interests and skill sets. Technology is becoming more important in the lives of Malaysians, so there's a growing demand for IT professionals. If you're creative, good at problem-solving, or have strong attention to detail, a job in the tech sector may suit you. 

FAQs 

1. What soft skills are important for success in IT? 
   ⁠IT professionals must have good communication skills to explain technical concepts clearly. Problem-solving skills are important for analysing issues and coming up with effective solutions. Being adaptable and flexible can help IT professionals learn new skills. It also helps with adapting to different work environments. Collaborating with cross-functional teams and having a customer-service mindset is also important for successful project execution and strong client relationships. 
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2. What qualifications are most valuable for a job in IT? 
   ⁠Having a degree in computer science, information technology, or a similar field is usually necessary for IT jobs. Some positions may also require you to have certain certifications. It's also important to have technical skills. Some skills include programming languages, network administration, cybersecurity, database management, and software development. You can pursue certifications and professional development by attending workshops and engaging in self-learning activities. 
   
   ⁠⁠Hands-on experience in the information technology industry is also valuable. It shows you have practical skills and know how to work in real-world situations. You can gain experience through internships or part-time jobs. 
3. Is a career in IT good? 
   
   ⁠⁠⁠An IT career can be good because there are so many jobs available for people skilled in technology. Technology is becoming more important in many industries in Malaysia, requiring IT professionals to develop, maintain, and support infrastructure. An IT career is usually stable and pays well because it requires specialised skills that are in high demand. There's also room for career advancement. 
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   ⁠People who work in IT often get to be creative and develop new solutions to problems. They may even help make the world a better place by developing new technologies that can impact society. This can be very rewarding. 
4. How do I get a manager role in IT? 
   ⁠Here are some steps you can follow if you want to become a manager in the information technology field: 

• Gain experience in technical roles such as software development, cloud computing, or network engineering. 
• Develop leadership skills by taking on responsibilities that show you can lead teams. 
• Consider getting additional education or certifications to enhance your IT career. 
• Improve your soft skills, such as communication and strategic planning. 
• Seek out leadership opportunities before officially becoming a manager. 
• Connect with professionals in the information technology field and seek their guidance and advice.