Porter
Assist guests and help ensure that they have a pleasant and comfortable stay.
Job opportunities
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Jobs in Jobstreet right now
Job growth
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In the last year
Salary
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Typical monthly salary
Job satisfaction
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Job opportunities
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Jobs in Jobstreet right now
Salary
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Typical monthly salary
Job growth
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In the last year
Job satisfaction
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On this page
- What's it like to be a Porter?
- How to become a Porter
- Top skills and experience for Porters
What's it like to be a Porter?
A Porter is usually tasked to handle general tasks and other basic maintenance duties inside a hospitality establishment. Part of a Porter’s main responsibility is ensuring the cleanliness and appearance of a facility for guests. They also carry guests’ luggage, provide concierge services, and bring guests to their rooms or cabins. A Porter may advance in the role within the hospitality industry, usually in a managerial or supervisory role after completing certain training or education.
Tasks and duties
- Carrying or helping transport guests’ luggage.
- Labelling luggage with tags and providing claim vouchers to guests.
- Loading and unloading luggage from vehicles and trolleys.
- Showing guests to their rooms, suites, or cabins.
- Arranging transport for guests to and from the hotel.
- Helping with valet parking duties.
- Providing directions and answering guests’ questions about location and amenities.
- Showcasing the features and facilities of the establishment’s rooms and services.
Due to the nature of the role, it is expected that Porters would be reasonably fit to carry on physical tasks with ease and assist guests with their requests while maintaining a pleasant and hospitable temperament.
How to become a Porter
There is no strict prerequisite to work as a Porter. Still, many companies prefer jobseekers with at least a secondary school certificate, as well as the relevant training. It may also help to have a driver’s licence ready or any other valid ID.
- Obtain a high school diploma or equivalent, like pre-university programmes such as STPM, A Levels, Matriculation, Diploma, IB, or SAM.
- Focus on improving your communication and interpersonal skills — these are handy skills that are essential in the hospitality industry, even more so as a Porter.
- Be on the lookout for seminars in the hospitality industry, or even branch out into other aspects of the business you would like to learn.
Skills and experience employers are looking for
Having the right skills and experience can make you an in-demand applicant. Porter employers on Jobstreet are looking for job seekers with expertise in the following areas.
Source: Jobstreet job ads and Jobstreet Profile data
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