Sales Consultant
Advise and sell products or services to clients, addressing their specific needs.
Job opportunities
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Jobs in Jobstreet right nowJob growth
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In the last yearSalary
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Typical monthly salaryJob satisfaction
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Job opportunities
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Jobs in Jobstreet right nowSalary
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Typical monthly salaryJob growth
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In the last yearJob satisfaction
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On this page
- What's it like to be a Sales Consultant?
- How to become a Sales Consultant
- Latest Sales Consultant jobs
- Top skills and experience for Sales Consultants
What's it like to be a Sales Consultant?
Sales Consultants use their expertise in sales and customer service to assist customers in making purchases. Their main responsibilities involve addressing customer queries, recommending products or services based on customer needs, and handling complaints effectively. They also provide product demonstrations and up to date information about products to customers. Sales Consultants typically work in industries such as retail, telecommunications, automobile and software services. They can operate within businesses that sell directly to consumers or to other businesses, and they can work in both physical and online settings.
Tasks and duties
- Meeting with potential customers to discuss their needs and make product or service suggestions.
- Answering questions and handling concerns brought forward by clients regarding a product or service on offer.
- Conducting regular follow-ups with potential and existing customers to secure and complete sales.
- Providing feedback to a company regarding customer requirements and preferences.
- Creating and presenting sales reports to company management to inform sales strategies and goals.
- Participating in sales events, fairs and promotions to increase sales and brand awareness.
- Documenting all customer interaction and sales transactions for record and analysis purposes.
How to become a Sales Consultant
There are no standard or formal career pathways or qualifications to become a Sales Consultant. While a Sijil Pelajaran Malaysia (SPM) certification may be sufficient, you can consider further education in sales and business principles to bolster your skills and opportunities.
- Obtain a Sijil Pelajaran Malaysia (SPM) certification. Consider pursuing a bachelor’s degree in business administration, marketing, sales, or a related field to build a strong foundation in sales principles.
- Earn practical experience by working in various sales roles across different industries to understand diverse sales processes and customer needs.
- Develop your communication and interpersonal skills through targeted courses and workshops to effectively engage and influence clients.
- Continuously update your knowledge and skills by participating in advanced training programs, earning sales certifications, and staying informed about cutting-edge sales strategies and market trends.
Compare your salary
Find out how your salary compares with the average salary for Sales Consultants.Latest Sales Consultant jobs on Jobstreet
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Skills and experience employers are looking for
Having the right skills and experience can make you an in-demand applicant. Sales Consultant employers on Jobstreet are looking for job seekers with expertise in the following areas. Sales
Retail Banking
Cross Selling
Prospecting
Financing
Perseverance
Negotiation
Customer Service
Results Focused
Accountability
Relationship Management
Communication Skills
After-Sales Service
Autonomy
Computer Literacy
Sales Process
CRM Software
Closing Sales
Product Knowledge
Drivers Licence
Source: Jobstreet job ads and Jobstreet Profile data
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