Solutions Consultant

Tasks and duties

• Liaising with product management, engineering, services, marketing, and support teams.
• Meeting with stakeholders and discussing expectations and success metrics.
• Conducting interviews and workshops with stakeholders, subject matter experts, and the development team.
• Understanding customer needs.
• Identifying strategic or technical issues.
• Communicating strategy and objectives.
• Designing and engineering adaptations of products and services to address customer needs.
• Advising on resource planning, vendor management, and outsourcing.
• Reporting on project progress.
• Providing cost estimates.
• Briefing and providing training on proposed solutions.
• Documenting business requirements, use cases, processes, and applications to technical solutions.