Agensi Kaunseling & Pengurusan Kredit [AKPK]
Write a review
    Agensi Kaunseling & Pengurusan Kredit [AKPK]
    (24 reviews)
    Write a review
    Write a review

    Company Reviews

    Working at Agensi Kaunseling & Pengurusan Kredit [AKPK]

    4.324 ratings in total
    5
    13
    4
    5
    3
    6
    2
    0
    1
    0
    79%
    Rate salary as high or average
    79%
    Employees recommend this employer to friends
    Work/Life balance
    4.2(24 ratings)
    Career development
    3.8(24 ratings)
    Benefits & perks
    3.7(24 ratings)
    Management
    3.8(24 ratings)
    Working environment
    4.3(24 ratings)
    Diversity & equal opportunity
    4.0(2 ratings)
    Ratings for Agensi Kaunseling & Pengurusan Kredit [AKPK] are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 24 reviews sorted by most recent
    Sort by
    most recent
    3.0
    Custemor service
    Jan 2026
    Setiawangsa Kuala Lumpur-1 to 0 years in the role, current employee
    A good working environment with strong teamwork and learning opportunities
    The good things-Dapat bekerja dalam pasukan yang baik dan saling bekerjasama -Suasana kerja yang positif serta kerjasama pasukan yang baik -Rakan sekerja yang supportive dan mudah bekerjasama dalam teamwork -Memberi peluang untuk belajar dan bekerja secara berkumpulan dengan efektif -Komunikasi dalam pasukan baik dan kerja lebih teratur
    The challenges-Customer handling skill could be improved -there is room for improvement in customer service processes -Communication with customers could be improved -Managing customer expectations can be challenging
    5.0
    Customer Services & Operation Manager(CSOM)
    Feb 2025
    Balakong Selangor
    To be part of a company culture that values teamwork, collaboration, and open communication.
    The good thingsI have reached a point in my career where I'm seeking new challenges and opportunities for growth.
    The challengesChallenging negative person.
    5.0
    Financial advisor
    May 2023
    Good in financial planning
    The good thingsGood working environment
    The challengesHandling customer issues
    5.0
    Financial advisor
    May 2023
    It's all about financial freedom
    The good thingsTo assist and solve those who need financial services
    The challengesAll places have their own challanges
    5.0
    HR consultant
    Apr 2023
    Kuala Lumpur1 to 2 years in the role, former employee
    Helping people in trouble stuck with financial shackles in life. Help wholeheartedly.
    The good thingsBeing able to recognize the condition of people in trouble, being able to feel sadness when faced with trouble and helping until it's over. Their smile of pleasure can give satisfaction.
    The challengesPositive thingking ,Help others people about management money and always hearing about problem about situation .
    1 person found this helpful
    5.0
    Financial consultant
    Dec 2022
    Great experience in finance and investment
    The good thingsGood environment and wise prospect in Wealth Management
    The challengesNeed to have more customer experience skills and savings knowledge exploration
    1 person found this helpful
    5.0
    Financial advisor
    Nov 2022
    Kuala Terengganu Terengganu7 to 8 years in the role
    Great, awesome and superb
    The good thingsEducate people to manage and awareness about financial literacy and also can motivate and be positive person
    The challengesneed to have multiskilling and passion as we work with less man power
    5.0
    Senior associate
    Aug 2022
    Created CX Framework assisted by HOD.
    The good thingsWork-life balance at its finest.
    The challengesWages are not up to my expectation.
    1 person found this helpful
    5.0
    credit counsellor
    Jul 2022
    Extraordinary working experienced
    The good thingsChallenging working environment , new exposed and good for fresh graduated to apply and gain spirit of life
    The challengesMultitasking job and need more patient in working life
    4.0
    Deputy manager
    Jul 2022
    Able to cope with the work stress that comes as a Project manager
    The good thingsGood at assisting the public, especially those in distress situation.
    The challengesThe work schedule & stress when multi tasking. So far, been able to manage the stress and the schedule
    3.0
    Temporary clerk
    Jul 2022
    Kuala LumpurLess than 1 year in the role, current employee
    new experience, new enviroment to known about customer problem
    The good thingsnew experience, new enviroment
    The challengessolve customer enquiry
    3.0
    Financial advisor
    Jul 2022
    Kuala Lumpur1 to 2 years in the role, former employee
    Working Environment at Akpk
    The good thingsThe team members spirit, learn new tips on saving.
    The challengesI found that I lost and don’t really understand the job function. Most staff are new and they were also unsure on company products.
    5.0
    Management trainee
    Jun 2022
    Kuala LumpurLess than 1 year in the role, current employee
    Management & Working Environment.
    The good thingsThe management is very great & good to staff, currently adopted flexible working arrangement, the staff here regardless of departments are very friendly.
    The challengessometime, if you want to go back on time, they will teasing you.
    5.0
    MANAGEMENT TRAINEE SENIOR EXEC KL Branch
    Dec 2019
    1 to 2 years in the role, former employee
    MT, SENIOR EXEC KL Branch
    The good thingsThe place where I learnt about something that can applied to my life especially in financial management. Also, a great place to learn about professionalism to deal with a vary type of customer by helping them by giving a great solutions!
    The challengesIts a norm the challenges happened where ever we worked, but this challenges that I encountered everyday makes my MENTAL and PHYSICAL more stronger! Miss my old days dealing with customer and and this company!.
    1 person found this helpful
    4.0
    Credit Counsellor
    Oct 2019
    1 to 2 years in the role, former employee
    Carrier that you so much knowledge and experience and at the same time helping people who are in need especially to help them to get out from financial difficulties.
    The good thingsHelping people by giving advisory on how they suppose to manage their financial situation. We can use the client experience and applied in ourselves
    The challengesTo manage customers expectations. To be able to assist the customer issues without taking it personally
    3 people found this helpful
    4.0
    Clerk
    Aug 2019
    7 to 8 years in the role, current employee
    Great
    The good things1. Good team members. 2. Balance hours of working. 3. Energized environment. 4. Gain new Knowledge.
    The challenges1. Less Staffs. 2. Overloaded work (sometimes). 2. Report to few managers.
    3.0
    Operations
    Aug 2019
    Working Experience
    The good thingsI learn lots of knowledge on financial especially on the banking procedures. This job allowing me to sharpen my skills, especially on customer service. This company provided training for theirs staff. The best thing here is you could enjoy working under minimum supervision.
    The challengesThe customers are the most challenging, different people with different criteria and request. Stress level is slightly high and the pressure is on you to achieve the company goal/target. The company benefit is normal and there is not much space for you to develop.
    3.0
    Operations
    Aug 2019
    1 to 2 years in the role, current employee
    Support Staff World
    The good thingsA good environment where I could earn more knowledge on banking sector. A good team members where thought me a lots. Learn on how to manage customers. I become a multi tasking person, where I can do 2 jobs at once.
    The challengesDealing with customers are very challenging, sometimes it is very stressful and lead to emotional stress. Working daily with minimum supervision and the management did not bother on bottom line issues. Most of the staffs struggle on their own.
    5.0
    Subject matter expert
    May 2019
    7 to 8 years in the role, current employee
    Eventful
    The good thingsThe product itself, it makes me feel like I am contributing to the society The less than average stress environment is perfect for me as a working mother. Plenty of room to grow
    The challengesthe usual - office politics. But then which company doesn't have that. So I guess it is as perfect as it should be for me
    1 person found this helpful
    5.0
    Counselor
    Jan 2019
    current employee
    Job with benefits
    The good thingsYou can learn new things and they are so experienced. What ever you do they will appreciate and reward the task that have been given to you. Every year you will get a bonus and increment as well. The more you give the more you get and the more you work you will get promoted very fast.
    The challengesYou need to work smart as every were you work also you need to compete with the challenges around you. Work load 70 over 100. Pressure 80 over 100 but the end you will be rewarded to what you had delivered to the organization as well.
    1 person found this helpful
    4.0
    Management trainee
    Oct 2018
    Excellent
    The good thingsvery useful knowledge
    The challengesControlling the behavior of the clients.
    5.0
    Internship student
    Jun 2018
    Less than 1 year in the role, former employee
    A great exposure.
    The good thingsI realised that we as a normal human being will always have to learn because time flies and life grow all the time. In the meantime AKPK taught me the importance of life and financial planning for a better future.
    The challengesFacing various kinds of customers.
    3.0
    executive
    Dec 2017
    5 to 6 years in the role, current employee
    Learn from zero
    The good thingsEnvironment and work life balance
    The challengesSalary is quite low and the career path also slow. However, the environment and colleague here are very nice and friendly.
    4.0
    Finance
    Apr 2017
    Good to learning how to Saving your Monthly Salary
    The good things1. good Culture 2. More Event 3. more to learning about manage monthly salary
    The challenges1. Less Team worker. 2. Less staff
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of Jobstreet or its personnel. Jobstreet does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. Jobstreet posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.
    Reviews by location
    Hulu Langat SelangorKuala LumpurKuala Terengganu District Terengganu