AIMIA
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    AIMIA
    (12 reviews)
    Write a review
    Write a review

    Company Profile

    Company overview

    Industry

    Online Media & eCommerce

    Company size

    101-1,000

    Primary location

    Unit 5-5 Level 5 / Wisma UOA II / 21, Jalan Pinang / 50450 Kuala Lumpur / Malaysia
    About usAt Aimia, we believe in making business personal. We do this by helping companies create better relationships with their best customers. Across our global business we offer a full suite of loyalty services. Through our Insights and Loyalty Solutions business, we have the capability to provide clients with ready-made or custom-built loyalty platforms, deliver a range of professional services to help implement, manage and measure the success of loyalty programmes and help clients understand their customers and their needs to enable decisions that transform businesses.

    Reviews overview

    4.412 ratings in total
    5
    6
    4
    5
    3
    1
    2
    0
    1
    0
    83%
    Rate salary as high or average
    92%
    Employees recommend this employer to friends

    What’s it like working at AIMIA?

    AI summary of recent reviews

    AIMIA stands out for its positive workplace culture, with employees consistently highlighting the family-like atmosphere and friendly work environment. The supportive management team is praised for their teaching approach and willingness to share experiences. Staff also appreciate the company's benefits package, generous holiday allowances, and the politics-free culture that includes a casual dress code.

    Areas for potential improvement include compensation, with some employees noting that salary increases could be more competitive, particularly for call centre staff. Additionally, customer service roles require staff to maintain high levels of patience when managing challenging customer interactions.

    Recent reviews

    3.0
    Web Developer
    Jan 2025
    Kuala Lumpur City Centre Kuala Lumpur
    A rewarding experience that enhanced my technical expertise, creativity, and multitasking abilities in a dynamic environment.
    The good thingsThe company fosters a collaborative work environment with supportive colleagues and opportunities to develop technical and problem-solving skills. It also encourages creativity and innovation, particularly in web development and design tasks.
    The challengesManaging multiple responsibilities, such as website maintenance, student portal development, and marketing material creation, can be demanding. Balancing these tasks with tight deadlines required strong time management and prioritization.
    5.0
    Customer service representative
    Oct 2019
    3 to 4 years in the role, former employee
    Great management and team work
    The good thingsAll staff are very friendly and treat everyone like their family.
    The challengesDont have any difficulties while working at aimia
    4.0
    Customer service representative
    Jun 2019
    Less than 1 year in the role, former employee
    gain a lot of experience and skills especially in speaking skills
    The good thingscolleagues are helpful and nice...
    The challengesYou need to learn to be patience when you communicate or assist customer even though customer is shout at you.
    Ratings for AIMIA are shared as-is from employees in line with our community guidelines
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