Alphatel Global
    (29 reviews)
    Unclaimed

    Company Profile

    Company overview

    Company size

    101-1,000

    Primary location

    Unit 901, Ninth Floor , Tropicana Gardens Office Tower
    We are a BPO (Business Process Outsourcing) company based in Selangor, Malaysia. At ALPHATEL we provide customized Call Centre, Quality Assurance and Risk Management in Malaysia, Customer Service services according to company’s needs. We understand every company has their own unique requirements so we will spend time to understand and discuss with on how we can optimize Telemarketing solutions to be part of the overall marketing strategy. Our commitment is to customize inbound and outbound telemarketing solutions that add values, improve efficiencies and most importantly, increase sales. We also provide mass marketing solutions where we customize and mix digital marketing strategy such as Email Marketing ,Voice Broadcasting ,SMS Broadcasting and Voice Broadcasting to our Telemarketing Services and making us a perfect sales outsourcing partner and an extension to any internal sales team.

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    Reviews overview

    4.829 ratings in total
    5
    24
    4
    5
    3
    0
    2
    0
    1
    0
    96%
    Rate salary as high or average
    100%
    Employees recommend this employer to friends

    What’s it like working at Alphatel Global?

    AI summary of recent reviews

    Alphatel Global is commended for its supportive environment, where colleagues and superiors are friendly, helpful, and willing to assist one another. The company provides learning and development opportunities, such as training classes and leadership grooming, fostering a positive and open-minded culture that embraces values, motivates employees, and promotes work-life balance. Employees appreciate the company events and activities organised, as well as the good benefits and perks offered.

    However, some positions require shift work or non-fixed working hours, which may be a consideration for potential employees. Employees may also need to develop strong multitasking abilities to manage the workload effectively in certain roles. Additionally, during the work-from-home period, some employees experienced communication challenges due to network instability, which could be addressed through improved infrastructure or alternative solutions.

    Recent reviews

    5.0
    Junior Risk Analyst
    Feb 2023
    1 to 2 years in the role, current employee
    Great company , everyone is very friendly and supportive . Is a good place to grow.
    The good thingsEveryone is very , willing to assist and positive . I 'm very happy with the current working environment. Company provide a lot of activities
    The challengesMust be able to multitask & working hour is not fixed.
    5.0
    Customer Acquisition Executive
    Jan 2023
    Less than 1 year in the role, current employee
    Amazing company to work at and friendly colleagues
    The good thingsEmployees are well taken care. Great benefits. Good work place. Good leaders. Have team bonding day and monthly activities. Amazing company to work at and friendly colleagues here!
    The challengesNeed to step out your comfort zone and try new things be a better and new you!
    5.0
    Customer Acquisition Executive
    Dec 2022
    SelangorLess than 1 year in the role, current employee
    Good company, warm colleague, nice working environment
    The good thingsCompany will keep helping employees improve
    The challengesChallenge of personal lack knowledges, but company will keep growth employee become future leader
    Ratings for Alphatel Global are shared as-is from employees in line with our community guidelines
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