Ratings for Avant Delivery Services (Ezbuy) are shared as-is from employees in line with our community guidelines
Reviews
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5.0
Customer service
Jul 2020
Less than 1 year in the role, former employee
Great, not really stressful.
The good thingsFriendly colleagues, great environment to work in.
The challengesCustomers are quite difficult to please.
4.0
Customer service officer
Aug 2019
1 to 2 years in the role, former employee
overall is good experiece
The good thingsfun environment,nice colleague and supervisor,senior willing to help and teach ,attendance allowance
The challengessystem / policy keep changing ,career advancement ,lunch at office if it 's peak hour.
3.0
Content
May 2019
1 to 2 years in the role, current employee
No system, language barrier as they don’t communicate professionally. Twisted word and doesn’t have any 2 way communication. Surrounding are bad. Too stressed and u have to think wat to do next. Doesn’t do ur own JD.
The good thingsNo more good things keft
The challengesA no 2 way conversation and back stabbers
3 people found this helpful
4.0
Customer service agent
Dec 2017
1 to 2 years in the role, current employee
full of challenge and friendly colleague here
The good thingsfull of challenge and friendly colleague here
The challengesservice complaint from customers
1 person found this helpful
3.0
Customer service agent
Jun 2017
Less than 1 year in the role, current employee
Customer service
The good things1) working environment
2) colleagues and supervisor
3) average salary
The challenges1) KPI
2) Management
1 person found this helpful
4.0
warehouse operation staff
May 2017
Less than 1 year in the role, current employee
Solving enquiries related to logistics
The good thingsLearned alot logistics skills and communicating skills while dealing with customers
The challengesBad logistics, still need more improvement
2 people found this helpful
3.0
Internship student
May 2017
Less than 1 year in the role, former employee
Learnt a lot of things
The good thingsSharing many knowledge to me that I did not study on my education. Not only that, I also learnt how the process of e-commerce actually working.
The challengesLess manpower to working there in my department.
2.0
Customer Serivce
Dec 2016
1 to 2 years in the role, former employee
Summary for this company
The good thingsThey willing to paid Overtime and salary is non estimated your experiences.
The challengesThose who want to challenge Customer Service part, it welcome.
3 people found this helpful
5.0
Customer service
Nov 2016
Ampang Kuala LumpurLess than 1 year in the role, current employee
a good place to earn experience
The good thingslearnt a lot regarding e-commerce. challenging when promotion day
The challengeschallenging when promotion day.
1 person found this helpful
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