Company Profile

    Company overview

    Industry

    Logistics, Freight & Delivery Services

    Company size

    101-1,000

    Primary location

    V05-05-10, Signature 1 Office, Lingkaran SV, Sunway Velocity, Jalan Cheras, 55100, Wilayah Persekutuan Kuala Lumpur, Malaysia
    在2009年建立了"ezbuy",新加坡第一家也是最大最完善的网上专业代购平台。竭诚为居住在新加坡和马来西亚的各位朋友代购国外(中国&台湾&美国)的商品,并解决您跨国购物付款检查货物运输海关等系列问题。ezbuy自推出以来就受到了广泛的关注。推出不久,在2011年1月,U频道新闻报道了新加坡居民从淘宝购物的热潮,并且详细介绍了ezbuy之后,淘宝代购逐渐成为一种被新马居民广泛接受的新兴购物方式。ezbuy也得到了更多的支持,拥有更广阔的客服群,从不满20岁的高中生到60多岁的叔叔阿姨们,从华人到马来,印度朋友,甚至欧美的客户朋友们。ezbuy秉持着以客户为本的服务理念,不断创新拓展服务内容,力求不论从深度和广度上都能够为客户提供更便利的服务,帮客户购买到物美价廉的商品。随着全球第一的代购iphone app在2012年7月的诞生,我们把网络代购的模式从电脑端拓展到移动手机终端,使这样的购物习惯渗透到客户生活中的任何时刻任何地点。随后,i周刊,海峡时报(Straits Times),The New Paper都相继采访报导了ezbuy带来的新兴购物体验。在2012年,ezbuy马来西亚分公司正式成立"Ching International Service (Malaysia) SDN.BHD" (1046039-K). 我们在Jalan Kencana Cheras的客服中心及取货点也正式开始运营,以更好的服务马来西亚客户。CHING INTERNATIONAL SERVICE (M) SDN BHD is a dedicated provider of professional online shopping services.Founded in 2010 by a group of aspiring entrepreneurs, ezbuy quickly rose to become Singapore’s first and largest overseas shopping platform. Introduced by Channel 8 news, Channel U Money Week, Straits Times and many other national media, 65daigou and its service become more recognized and popular.As of today, we provide shopping service from China, Taiwan, USA for more than 500,000 Singaporeans, 50,000 Malaysians, Australians and Thai people.We strive towards service excellence while keep our focus more on local demands so as to develop new services that better suit our customers.We will expand our service to more countries.When global network connects anyone to anything via internet, we acquire and transport anything to everyone that we serve. Technology makes life easier, service brings more comforts, we leverage on technology and dedicated to provide better service, ultimately, we hope, we create better lifestyle, simple and convenient.OUR MISSIONCreating more convenient lifestyle to people in small and medium sized countries.OUR VISIONA 3 Billion Company: We let customers save USD 1 Billion, We help sellers earn USD 1 Billion more, We share USD 1 Billion among our employees.OUR VALUECustomer-Oriented; Result-FocusedOUR PRACTICELove; Humbleness; Passion; Efficiency

    Gallery photos

    Reviews overview

    3.79 ratings in total
    5
    2
    4
    3
    3
    3
    2
    1
    1
    0
    89%
    Rate salary as high or average
    67%
    Employees recommend this employer to friends

    What’s it like working at Avant Delivery Services (Ezbuy)?

    AI summary of recent reviews

    Employees at Avant Delivery Services (Ezbuy) appreciate the friendly and supportive colleagues, as well as the opportunities to learn new skills, particularly related to logistics and e-commerce processes. The work environment is described as fun and great, and the company is willing to pay overtime with competitive salaries.

    However, there are some potential challenges, such as dealing with difficult customers in the customer service role. Additionally, policies and processes frequently change, which can be disruptive, and the workload can be demanding during peak periods like promotions. A few reviewers also mentioned issues with management, though specific details were not provided.

    Recent reviews

    5.0
    Customer service
    Jul 2020
    Less than 1 year in the role, former employee
    Great, not really stressful.
    The good thingsFriendly colleagues, great environment to work in.
    The challengesCustomers are quite difficult to please.
    4.0
    Customer service officer
    Aug 2019
    1 to 2 years in the role, former employee
    overall is good experiece
    The good thingsfun environment,nice colleague and supervisor,senior willing to help and teach ,attendance allowance
    The challengessystem / policy keep changing ,career advancement ,lunch at office if it 's peak hour.
    3.0
    Content
    May 2019
    1 to 2 years in the role, current employee
    No system, language barrier as they don’t communicate professionally. Twisted word and doesn’t have any 2 way communication. Surrounding are bad. Too stressed and u have to think wat to do next. Doesn’t do ur own JD.
    The good thingsNo more good things keft
    The challengesA no 2 way conversation and back stabbers
    Ratings for Avant Delivery Services (Ezbuy) are shared as-is from employees in line with our community guidelines
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