Berjaya Starbucks Coffee Company Sdn Bhd
Write a review
    Berjaya Starbucks Coffee Company Sdn Bhd
    (292 reviews)
    Write a review
    Write a review

    Company Reviews

    Working at Berjaya Starbucks Coffee Company Sdn Bhd

    4.4292 ratings in total
    5
    180
    4
    72
    3
    26
    2
    8
    1
    6
    87%
    Rate salary as high or average
    91%
    Employees recommend this employer to friends
    Work/Life balance
    3.5(292 ratings)
    Career development
    4.3(292 ratings)
    Benefits & perks
    3.9(292 ratings)
    Management
    3.8(292 ratings)
    Working environment
    4.3(292 ratings)
    Diversity & equal opportunity
    3.6(7 ratings)
    Ratings for Berjaya Starbucks Coffee Company Sdn Bhd are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 293 reviews sorted by most recent
    Sort by
    most recent
    5.0
    Real Estate Manager
    Mar 2026
    Kuala Lumpur City Centre Kuala Lumpur6 to 7 years in the role, current employee
    A journey of growth at Starbucks built on teamwork, meaningful connections, and continuous learning.
    The good thingsI have enjoyed building good relationships and working closely with different people. I like being able to communicate clearly and have open discussions to move things forward. I also enjoy solving problems and handling challenges, as it helps me learn and improve.
    The challengesDifferent people have different views, expectations, and ways of working, which can sometimes be challenging. It requires patience and clear communication to stay aligned. At the same time, these differences help us think more broadly and make better decisions.
    1 person found this helpful
    3.0
    Shift Supervisor
    Aug 2025
    Petaling Jaya Selangor4 to 5 years in the role, former employee
    Its a good platform if you want to build your resume for the future. best work environment is depend on who is the Store Manager at that outlet. if he/she sucks,then the workplace will become horrible.
    The good thingsHave a great career growth if you perform. Teach me to be a responsible human being develop communication skills between customer.
    The challengesdont expect to go home on time. never paid OT. if you become shift supervisor and above,bye2 work life balance. The district manager will ask you why not achieve daily sales target at 2am in the morning and they expect you to reply asap.
    1 person found this helpful
    3.0
    Manager
    Nov 2024
    Kuala Lumpur City Centre Kuala Lumpur5 to 6 years in the role, former employee
    stressful, both body and mind.
    The good thingsflexible working hour
    The challengesDemanding target set.
    5.0
    Store Manager
    Nov 2024
    Semenyih Selangor5 to 6 years in the role, current employee
    Experienced Starbucks store manager skilled in team leadership, customer satisfaction, and driving operational success in a fast-paced environment
    The good thingsCertified Coff ee Master Presenting at the 1st Batch Regional Latte Art Throwdown and earning second runner-up. Serve as a panelist for the Coffee Master Program, guiding and developing new Efficiency Leader Improved store operations which enhanced workflow and reduced average customer wait times by 25%
    The challengesLeads courageously – Takes personal responsibility to do the right things, and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions.
    2.0
    Senior Finance Executive
    Oct 2024
    Bukit Bintang Kuala Lumpur3 to 4 years in the role, former employee
    Neither a good place for fresh to learn nor suitable for experience associate to grow.
    The good thingsMonthly RM400 Starbucks allowance to redeem food and beverage at their outlet.
    The challenges1. Heavy workload and inflexible working culture. 2. Very top-down and traditional rigid management. 3. Extreme office politics. 4. Lack of technical and useful practical tasks.
    5.0
    Barista
    Jun 2024
    Kuala Lumpur City Centre Kuala Lumpur1 to 2 years in the role, former employee
    A very good experience to build confident and teamwork.
    The good thingsAchieved Coffee Master certification and have good knowledge about coffee.
    The challengesSuggestive selling – Can promote to customer about products sold. Work with large number of people and can delegate task to work mate and create a good team work. Able to work under pressure during peak hours smoothly.
    4.0
    Barista
    Feb 2024
    Seri Kembangan Selangor
    personally, working here is great as long as the environment is good.
    The good thingsthe environment is good
    The challengesneed to fulfill bosses higher expectation
    1.0
    Store Manager
    Dec 2023
    Kuala Lumpur City Centre Kuala Lumpur5 to 6 years in the role, former employee
    Good for short term and experience. For long terms not recomended.
    The good thingsFoods & Salary. However, based on sales, the high volume allowance just doesn't make sense. Should be improved.
    The challengesOpportunity to grow and career development. BIAS all the way up .
    5.0
    Barista
    Aug 2023
    Putrajaya1 to 2 years in the role, former employee
    So good in a team of work n the all of staf
    The good thingsI have enjoyment work and i have to do the sales , the drink , food
    The challengesThe sales because sometimes low cust
    3.0
    Logistic executive
    Aug 2023
    1 to 2 years in the role, former employee
    BTS Please be aware under starbucks have 9 sub company
    The good thingsthe goods things is every tuesday will have coffee tasting for an hour
    The challengesjoin this company even not for a month my ASM tender resignation. double job process when u know the process can be just directly. salary is not good enough for the job every day stay back late and OT not given. bos just want to know work done thats it.
    1 person found this helpful
    5.0
    Manager
    Jul 2023
    7 to 8 years in the role, former employee
    Good learning & experience
    The good thingsGood environment & more learn knowledge about Starbuck
    The challengesHandle customer & must fast learn about customer
    5.0
    F&B shif manager
    Jul 2023
    Working in good environment and with good team.. independent while run operation hour..
    The good thingsWork well with others,nice team.
    The challengesEnjoy but just particular part be opportunity which OT not payable.
    5.0
    Barista
    Jun 2023
    1 to 2 years in the role, former employee
    The best first job experience a person could ask for in life.
    The good thingsI manage to earn so much great skills while working here and i have a great working environment
    The challengesThe most challenging things working here was the shift time and it can be tiring to work for long hours.
    5.0
    Barista
    Jun 2023
    Melaka MelakaLess than 1 year in the role, former employee
    Fun yet challenging!
    The good thingsThe fair treatment of managers to all its employees was great & professional. Always there to help partners to learn and master the skills of being a barista. I also gained the opportunity to meet and make new friends with local partners and customers from different parts of the world and backgrounds. Something that I'm always looking forward to.
    The challengesBeing a Starbucks barista is not solely about making drinks and preparing food. Based on my research and experience, as a Starbucks partner, we also manage the stocks, the finance, the cleanliness of the store, and provide excellent customer service and hospitality.
    1 person found this helpful
    3.0
    Shift Supervisor
    May 2023
    Kuala Lumpur3 to 4 years in the role, former employee
    Fun company to work with but not suitable for long term run as there is no work life balance
    The good thingsenvironment of work and knowledge that deliver by other staff.
    The challengesrequirement from management quit pressure as we always short of staff and the pay is not worth it.
    5.0
    Shift Manager
    Apr 2023
    Batu Pahat Johor1 to 2 years in the role, current employee
    Overseeing daily operations, managing a team and ensuring customer satisfaction
    The good thingsFast-paced and dynamic environment, the oppurtunities to learn new skills and advance within the company, a chance to connect with the customers and build relationships, a sense of community and shared purpose among the team
    The challengesManaging busy perion with high demand, maintaining consistent quality of service and products, following strict health and safety regulations
    5.0
    Store manager
    Feb 2023
    Kuching Sarawak9 to 10 years in the role, current employee
    One of the best career-building organisation in East Malaysia.
    The good thingsEndless opportunity to develop new skills. Training materials are easily available to all partners and anyone can advance their career regardless of how long they have been in the system as promotions are performance based and not seniority based. You get to meet people from all walks of life and expand your network if you want to.
    The challengesMust have a strong business acumen once you are in a manager position and be able to make fast decisions under pressure. Must be able to keep up with the latest trends and be able to incorporate it into the business at the store level. Must have a high level of stamina and preferably be physically fit so as not to burn out when things get demanding at work.
    2.0
    Permanent
    Feb 2023
    Kuala Lumpur7 to 8 years in the role, former employee
    The most terrible f&b to work
    The good thingsLocation is good. Benefits is okay. Team member is great
    The challengesThe top management in this company have an outdated mindset and did not take care of their people. They are never genuine with their words and action and always find faults and will only promote people who are willing to be the yes man. Oh and you will never get a work life balance because this company will use WhatsApp for communication 24 hrs and won't care if you are off or not. They treat people like robots
    2 people found this helpful
    5.0
    Senior Executive Customer care
    Jan 2023
    Kuala Lumpur3 to 4 years in the role, current employee
    Awesome and cheerful
    The good thingsWork as family. Great Support from all level.
    The challengesNo difficulty work at Starbucks. Important is challenge yourself to perform to another level.
    5.0
    Barista
    Dec 2022
    Kuala Lumpur1 to 2 years in the role, former employee
    Enjoy and less stress
    The good thingsLearn a new things and you also can gain more knowledge there
    The challengesWhen you’ve partner or team members who don’t have any common sense to help you when you are so busy with a customer
    5.0
    No ot
    Dec 2022
    Johor1 to 2 years in the role, current employee
    All we call partners
    The good thingsMore leadership and many knowledge i get from Starbucks
    The challengesCommunication skill and safety security in cash handling policy
    5.0
    Barista
    Oct 2022
    Seremban Negeri Sembilan1 to 2 years in the role, current employee
    You can earn more knowledge
    The good thingsexploring more about coffee
    The challengesworking with bad attitude of team members & team leaders
    5.0
    Shift supervisor
    Oct 2022
    Seri Iskandar Perak5 to 6 years in the role, current employee
    Good career growth, great opportunities
    The good thingsThere is always opportunities for you to growth your career
    The challengesSomehow you may face same challenges like other place which is you need to be ready for transfer store
    4.0
    Barista
    Oct 2022
    Subang Jaya SelangorLess than 1 year in the role, former employee
    Challenging but rewarding
    The good thingsGained a lot of experience and knowledge in the food and beverage industry
    The challengesA lot of manual labor required as well as a minor language barrier
    4.0
    Shift Manager
    Jun 2022
    Kuala Lumpur5 to 6 years in the role, current employee
    You get to learn more about coffee
    The good thingsThe workplace environment is just nice, everyone help each other
    The challengesNo work life balance for the manager position, stated 8 hours of working day but in reality you have to work more than 10 hours due to lack of man power. Not ot and we also cannot claim our replacement day hours.
    5.0
    Barista
    Jun 2022
    Kuala Lumpur3 to 4 years in the role, current employee
    Great first job and introduction to the working world
    The good thingsNice and clean workspace.
    The challengesMostly is how to deal with a wide range of customers
    5.0
    Full Timer
    May 2022
    Less than 1 year in the role, former employee
    The environment is very warm, as baristas and shift supervisors we make the store a welcoming environment to allow guest to feel like they are at the "third place". The third place is the environment we create to make it feel like you can get work done here and enjoy our coffee while you do it.
    The good thingsI'm a coffee lover, and I love the smell of coffee there and learning how to make very high quality coffee.
    The challengesThe environment between partners. It should be a positive and supportive work environment, but it turned out wrong.
    5.0
    Senior executive
    May 2022
    Kuantan Pahang3 to 4 years in the role, former employee
    Great working enviroment
    The good thingsStaff meals , sales incentive
    The challengesManagement overtime paid with hours , so no extra income
    5.0
    Store Manager
    Apr 2022
    Selangor5 to 6 years in the role, current employee
    Ever growing opportunities for partners.
    The good thingsOpportunity to consistently learning and develop skills.
    The challengesThe challenge to deliver excellent customer service and product with limited "optimum" number of partners in store.
    5.0
    Barista
    Apr 2022
    1 to 2 years in the role, current employee
    Splendid with great working opportunities
    The good thingsWorking with various opportunities to grow as ones developing skills & gaining more knowledge.
    The challengesTight schedule as well as ensuring ones performance to consistently meet the company’s demands
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of Jobstreet or its personnel. Jobstreet does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. Jobstreet posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.
    Reviews by location
    Batu Pahat District JohorHulu Langat SelangorJohorKinta District PerakKuala Lumpur
    View all