Company Reviews

    Working at Centauri Services and Technology

    4.723 ratings in total
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    Work/Life balance
    4.6(18 ratings)
    Career development
    4.2(19 ratings)
    Benefits & perks
    4.6(19 ratings)
    Management
    4.1(19 ratings)
    Working environment
    4.8(19 ratings)
    Diversity & equal opportunity
    4.6(17 ratings)
    Ratings for Centauri Services and Technology are shared as-is from employees in line with our community guidelines

    Reviews

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    5.0
    Customer Service Executive
    Apr 2026
    Kuala Lumpur City Centre Kuala LumpurLess than 1 year in the role, current employee
    This company has good prospects and a promising future.
    The good thingsBenefits and environment good
    The challengesSo far there is nothing else that challenging.
    5.0
    Customer Service Role
    Apr 2026
    Tun Razak Exchange Kuala LumpurLess than 1 year in the role, current employee
    it is a great company with supportive management, a positive work environment, and good benefits
    The good thingsThe company offers good benefits and provides a comfortable working environment. Colleagues are friendly and supportive, and the overall atmosphere is positive. Management is approachable and open to feedback, making it a suitable place for long-term growth.
    The challengesAt times, the workload can be challenging, especially during peak periods. However, it helps to build resilience and improve time management skills.
    4.0
    Customer Service Representative
    Mar 2026
    Kuala Lumpur City Centre Kuala Lumpur1 to 2 years in the role, current employee
    Provide CS Support
    The good thingsGood team members and environment
    The challengesSOP writing, leadership skillset
    5.0
    Specialist
    Aug 2025
    Kuala Lumpur City Centre Kuala Lumpur1 to 2 years in the role, current employee
    Recommended to join
    The good thingsGood pay and excellent culture. High opportunities for growth
    The challenges24x7 Shift rotation. Fully RTO
    5.0
    Customer Service Specialist
    Jul 2025
    Kuala Lumpur City Centre Kuala Lumpur1 to 2 years in the role, current employee
    I’ve been working at OKG for some time now, and it’s been a fast-moving, eye-opening journey. If you’re looking to grow in the crypto space and be part of something constantly evolving, it’s a great environment — but it’s not for the faint of heart. If you like fast-moving environments, care about the future of blockchain and Web3, and want your work to have real impact, OKG is a great place to be. Just know going in — it’s intense, but that’s also what makes it exciting.
    The good thingsIncredible Exposure: OKG sits right in the center of the crypto world. You get hands-on experience with DeFi, Web3, and new technologies almost daily. Global Team: You work with people from all over the world — smart, driven, and passionate. It’s a genuinely international environment. Ownership Culture: There’s a lot of autonomy. If you see something that needs to be done, you’re encouraged to take it on. Initiative is rewarded. Growth Opportunities: With how fast the company moves, there are always chances to step up, take on more, and grow — if you’re proactive. Solid Compensation: The salary, bonus structure, and sometimes token incentives are competitive — especially compared to traditional tech companies.
    The challengesFast and Sometimes Chaotic: Things can change quickly — priorities shift, teams reorganize, and launches happen fast. It’s exciting but can feel overwhelming. Still Building Internally: Some processes and tools are still catching up with the pace of growth. Expect to figure things out as you go. Not Ideal for Everyone: If you prefer highly structured environments with strict guidelines and slow change, this might not be the best fit. Crypto Knowledge Helps: It’s possible to succeed without a crypto background, but understanding the space makes the learning curve a lot smoother.
    2 people found this helpful
    5.0
    Senior Associate
    Jul 2025
    Kuala Lumpur City Centre Kuala LumpurLess than 1 year in the role, current employee
    Great culture, good benefits and growth opportunities.
    The good thingsOKG fosters a truly supportive and collaborative work environment. Colleagues are always willing to help, and there's a strong sense of teamwork that makes daily tasks more enjoyable and productive. Next, the company genuinely invests in its employees' development. There are ample opportunities for learning new skills, taking on challenging projects, and advancing within the organization. Management encourages continuous improvement and provides resources for professional growth. Moreover, OKG is dedicated to enhancing the employee experience. Feedback is valued, and there's a continuous effort to improve working conditions, benefits, and overall well-being. This proactive approach makes employees feel heard and appreciated. Last but not least, as an employee in Malaysia, I've found OKG to be an inclusive workplace that respects diversity. The company promotes a culture where everyone feels welcome.
    The challengesSometimes, the workload can be intense during peak periods, but the team support helps manage it effectively.
    4.0
    Senior ssociate
    Jul 2025
    Kuala Lumpur City Centre Kuala LumpurLess than 1 year in the role, current employee
    During my time here, I’ve been involved in various projects that allowed me to grow professionally and work collaboratively with different teams. I’ve developed stronger problem-solving and analytical skills, and gained a better understanding of how to contribute effectively in a dynamic environment.
    The good thingsWorking at this company has been a valuable and rewarding experience. I appreciate the collaborative culture, where team members are supportive and willing to share knowledge. The leadership encourages innovation and is open to feedback, which helps foster a sense of ownership and accountability. I’ve also benefited from the opportunity to work on meaningful projects that had a real impact, and I’ve grown significantly in both technical skills and business understanding.
    The challengesLike any fast-paced environment, there have been challenges. At times, the communication across teams could be improved, especially during cross-functional projects. Resource allocation and shifting priorities can also be difficult to manage, particularly when deadlines are tight. However, these challenges have also taught me adaptability and problem-solving under pressure.
    5.0
    Senior Associate
    Jun 2025
    Cheras Kuala LumpurLess than 1 year in the role, current employee
    Working at OKG comes with great benefits.Working at OKG comes with great benefits. OKG offers excellent employee benefits. There are good benefits to working at OKG. Enjoy great perks and benefits while working at OKG. Achieving high performance is essential to match human efficiency.
    5.0
    Customer Service Specialist
    Jun 2025
    Kuala Lumpur City Centre Kuala LumpurLess than 1 year in the role, current employee
    New Beginnings in a Global CompanyI started my journey as Customer Service Specialist in OKG Malaysia and from day one, I already feel welcomed and supported both by the management and new team members. Of course, I feel excited when I receive all the working equipment as well as the company merchandise as welcome gift. I did not feel left out starting from my training week until my buddy program week. Everyone shared the same positive vibes and the best part, they are approachable. I truly admire how the company expectations and missions as they are clear. I can see some of the people development in this company and it already made me excited. The company’s direction and its 'We Before Me' principle genuinely inspire and drive me.
    5.0
    Senior Customer Service Representative
    Jun 2025
    Bandar Malaysia Kuala LumpurLess than 1 year in the role, current employee
    A Positive Start with Room for GrowthHaving been with the Malaysia site company for nearly five months since joining, I'm overall quite satisfied with the experience so far. From the initial introduction to company processes by HR, through the training period, and now being officially assigned to the team, the entire onboarding process has been well structured and comprehensive.The training is also thoughtfully planned, allowing me to gradually become familiar with the work. At this point, I'm able to independently complete my tasks. Also, there's lot of fun activities and team building in this company, which have helped me quickly get to know my colleagues and build positive relationships with them!
    1 person found this helpful
    5.0
    Manager, Risk Operations
    Jun 2025
    Kuala Lumpur City Centre Kuala LumpurLess than 1 year in the role, current employee
    Great Place to Work and Grow in a Fast IndustryOKG is a fast-growing company in the crypto world. We can learn a lot about blockchain, trading, and new technology. The team is international, with people from many countries. Good salary and bonuses for hard work. Employees are given responsibility and trust to do their job well. So far, my experience has been entirely positive. Management is doing a good job leading in a fast-changing industry. To make the company even better, continue supporting innovation and employee growth. Keep improving communication between teams and help employees find better work-life balance. These small changes can make OKG an even more successful and enjoyable place to work.
    5.0
    Senior Customer Service Representative
    Jun 2025
    Kuala Lumpur City Centre Kuala Lumpur1 to 2 years in the role, current employee
    Working at OKG has been a rewarding journey of continuous learning, adaptability, and growth in a fast-paced, innovative environment.
    The good thingsOKG is a dynamic, fast-growing company that values its people. It promotes learning, adaptability, and collaboration. With strong support for growth, real-time problem-solving, and consistent training, it's a great place to grow and build a meaningful career in the crypto industry.
    The challengesWorking at OKG is fast-paced and ever-evolving, with constant changes that challenge you to stay sharp and adaptable. It’s ideal for those who thrive in dynamic roles and value continuous learning, personal growth, and career advancement.
    1 person found this helpful
    5.0
    Data Analyst
    Jun 2025
    Kuala Lumpur City Centre Kuala LumpurLess than 1 year in the role, current employee
    Great working experience here, good work good people and work life balance.
    The good things1. Excellent benefits for healthcare and allowances 2. Supportive colleagues and structured work environment 3. Clear expectations and smooth internal processes 4. Rarely work overtime
    The challenges1. System and data access was limited for compliance reasons which I fully understand and agree with it.
    4.0
    Senior Associate
    Apr 2025
    Tun Razak Exchange Kuala LumpurLess than 1 year in the role, current employee
    Overall, the company offers excellent support for growth and well-being, and fosters a vibrant, goal-oriented culture. With some improvements to work-life balance, it could become an even more exceptional place to work.
    The good thingsThe team operates with transparency and structure. There are clear guidelines for KPIs, individual contributions, and career progression. This clarity helps employees set realistic goals, understand expectations, and plan for long-term growth within the company.
    The challengesone area that could use improvement is work-life balance. Since the company operates 24/7, employees may occasionally find it challenging to fully disconnect outside of working hours. Better workload management or shift scheduling could help create a healthier balance.
    5.0
    Senior Customer Service Representative
    Apr 2025
    Kuala Lumpur City Centre Kuala Lumpur1 to 2 years in the role, current employee
    "It's a great opportunity to work with an awesome company". I have been working at OKG full-time for over 1 year.
    The good things- Great co-workers - Positive attitude - Company growth and advancement - Opportunities for professional development - Work-life balance - Provides regular communication, listens to and considers new ideas, and continually encourages growth.
    The challengesNo company is perfect, and we’re no exception. As we continue to grow, there are naturally areas we’re still improving, like updating our technology, expanding our office space, and refining our processes. These are all part of the journey of becoming better.
    1 person found this helpful
    5.0
    Senior AML Specialist
    Apr 2025
    Tun Razak Exchange Kuala LumpurLess than 1 year in the role, current employee
    My experience has been positive with a supportive team, great benefits, and growth opportunities, though the lack of work-from-home options and the shift work can be challenging at times.
    The good thingsThe company has a supportive, inclusive team culture with open communication. The work is challenging yet manageable, offering growth opportunities. Leadership is approachable and empowers employees, fostering trust. Onboarding is smooth, and benefits include meal, Grab, and gym allowances.
    The challengesthere are no work-from-home options. The shift work can be challenging for those not used to it, and it may take some time to adjust. Additionally, some processes can feel a bit slow at times.
    5.0
    Team Leader
    Apr 2025
    Kuala Lumpur City Centre Kuala Lumpur1 to 2 years in the role, current employee
    Exciting, cutting edge, fast paced, and challenging work
    The good things- Great company to work at with tons of exposure and learning experience - Diverse work environment with multicultural based on worldwide employments - Superb benefits that cover almost all aspects that you can think of - Lots of opportunities on offer for promotions or lateral movements
    The challengesCurrently, it's a giant company with huge employment numbers and similar to all other big companies, may become prone to corporate black hole in the future.
    5.0
    CDD LDQA
    Apr 2025
    Kuala Lumpur City Centre Kuala Lumpur1 to 2 years in the role, current employee
    Overall, this is an excellent company where you can progress and add value to yourself.
    The good things1.Excellent benefits 2.Good management team 3.Professional working enviroment
    The challengesDemise of WFH options
    4.0
    Senior Customer Service Representative
    Apr 2025
    Tun Razak Exchange Kuala LumpurLess than 1 year in the role, current employee
    Never try never know, just try first~
    The good things-Company location convenience as MRT can reach -Good pay -Nice benefits -Will organize event for celebration -Nice teammate environment
    The challenges-Need to learn and able to follow up the step of flow
    5.0
    Anti Money Laundering Officer
    Feb 2025
    Tun Razak Exchange Kuala Lumpur1 to 2 years in the role, current employee
    Working at OKX has been an incredible experience, offering generous benefits, a supportive and dynamic team culture, ample opportunities for growth, and excellent leadership, all of which have made it a fulfilling and rewarding workplace.
    The good thingsCOMPREHENSIVE BENEFITS The Pros that I'm mostly grateful for is the benefits provided by the company. OKX Malaysia has been the most generous company I've ever worked at. For instance, the Grab benefits for transportation of going home after 9 pm and the Meal Benefits of MYR 25 [per day] is TERRIFIC
    The challengesThere is no one downside that I could think of easily but one who applied for shifts position has to know how to manage their time. More provision annual leaves shall be appreciated and also increment on annual basis would be nice.
    1 person found this helpful
    5.0
    Senior IT Engineer
    Feb 2025
    Bandar Malaysia Kuala Lumpur1 to 2 years in the role, current employee
    "A great place to grow in IT with supportive colleagues, hands-on learning, and opportunities to improve, though workload and structured training could be enhanced."
    The good thingsSupportive work environment, great hands-on learning opportunities, and exposure to the latest IT technologies. The team is collaborative, leadership is approachable, and work-life balance is good. Employee recognition and continuous improvement make it a great place to grow.
    The challengesHigh workload during peak periods, limited structured training, and the need for clearer career growth paths. Some processes could be more efficient, and cross-team communication can be improved.
    5.0
    Trainer
    Aug 2021
    Less than 1 year in the role, current employee
    Great Place to start your career
    The good thingsYou perform well, you can climb higher!!
    The challengesYour own effort and hardwork needed to abosorb the working culture
    2.0
    Customer service executive
    Jun 2020
    1 to 2 years in the role, current employee
    Great pay, but nothing more
    The good thingsGreat pay and great place to start as an agent
    The challengesPromotion is almost impossible and managment needs a lot of improvement
    1 person found this helpful
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