Company Profile

    Company overview

    Industry

    Information Technology Services

    Specialities

    Delivering exceptional user experiences., Adhering to global standards and best practices.

    Company size

    101-1,000

    Primary location

    Menara Exchange 106, Lingkaran TRX, Tun Razak Exchange, 55188 Kuala Lumpur, Malaysia.
    Centauri Services and Technology Sdn. Bhd. provides customer support and back end support services to OK Group, an international conglomerate specialising in fintech and blockchain technology. OK Group is most known for OKX—one of the world's largest digital assets exchanges.In recent years, OKX has also developed one of the most connected Web3 wallets used by millions to access decentralized crypto applications (dApps). OKX is a brand trusted by hundreds of large institutions seeking access to crypto markets on a reliable platform that seamlessly connects with global banking and payments.

    Awards and accreditations

    SSON Impact Awards 2025
    SSON Impact Awards 2025
    LAWA - Best Organisation 2024
    LAWA - Best Organisation 2024

    Gallery photos

    Reviews overview

    4.723 ratings in total
    5
    18
    4
    4
    3
    0
    2
    1
    1
    0
    100%
    Rate salary as high or average
    100%
    Employees recommend this employer to friends

    What’s it like working at Centauri Services and Technology?

    AI summary of recent reviews

    Employees consistently praise the excellent benefits package, including healthcare, meal and transportation allowances, and gym memberships, alongside competitive compensation. The collaborative and supportive team culture stands out, with friendly colleagues willing to share knowledge in a diverse, multicultural environment. Staff appreciate the opportunities for professional development and career advancement, with hands-on exposure to new technologies and challenging projects. Leadership is approachable and open to feedback, encouraging innovation and autonomy whilst providing clear expectations. The professional working environment is comfortable and inclusive, with convenient locations and regular celebration events.

    However, there are some considerations to note. The company operates on a 24/7 shift rotation basis with full return-to-office requirements, which may require adjustment and can make it challenging to fully disconnect outside working hours. The workload can be intense during peak periods, though team support helps manage this effectively. The fast-paced and evolving nature of the work means priorities can shift quickly, and some processes are still developing alongside company growth. Some employees feel that promotion opportunities and career growth paths could be clearer, and cross-team communication and internal processes could be more efficient, particularly during cross-functional projects with tight deadlines.

    Recent reviews

    5.0
    Customer Service Executive
    Apr 2026
    Kuala Lumpur City Centre Kuala LumpurLess than 1 year in the role, current employee
    This company has good prospects and a promising future.
    The good thingsBenefits and environment good
    The challengesSo far there is nothing else that challenging.
    5.0
    Customer Service Role
    Apr 2026
    Tun Razak Exchange Kuala LumpurLess than 1 year in the role, current employee
    it is a great company with supportive management, a positive work environment, and good benefits
    The good thingsThe company offers good benefits and provides a comfortable working environment. Colleagues are friendly and supportive, and the overall atmosphere is positive. Management is approachable and open to feedback, making it a suitable place for long-term growth.
    The challengesAt times, the workload can be challenging, especially during peak periods. However, it helps to build resilience and improve time management skills.
    4.0
    Customer Service Representative
    Mar 2026
    Kuala Lumpur City Centre Kuala Lumpur1 to 2 years in the role, current employee
    Provide CS Support
    The good thingsGood team members and environment
    The challengesSOP writing, leadership skillset
    Ratings for Centauri Services and Technology are shared as-is from employees in line with our community guidelines
    Find out more about working at Centauri Services and Technology. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
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