Employees at Certis appreciate the support from management, who are described as friendly, approachable, and willing to listen to concerns. The company is portrayed as a professional and high-class security company with a uniformed security system worldwide. Employees value the opportunities to upgrade skills and take on challenging work, as well as the pay and benefits offered by the company. Some reviewers also mentioned flexible working hours and the ability to change shifts or apply for leave as positive aspects.
However, there are potential challenges, such as employees needing to handle multiple tasks simultaneously with limited staff support, and certain roles requiring long working hours. Roles involving interaction with the public may present communication challenges, while employees in operational roles may face challenges such as attending to angry passengers or emergency situations.