Chiropractic First
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    Chiropractic First
    (8 reviews)
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    Company Reviews

    Working at Chiropractic First

    2.58 ratings in total
    5
    0
    4
    2
    3
    2
    2
    2
    1
    2
    63%
    Rate salary as high or average
    38%
    Employees recommend this employer to friends
    Work/Life balance
    2.5(8 ratings)
    Career development
    2.1(8 ratings)
    Benefits & perks
    2.1(8 ratings)
    Management
    1.8(8 ratings)
    Working environment
    4.0(8 ratings)
    Ratings for Chiropractic First are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 8 reviews sorted by most recent
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    1.0
    Operations
    Feb 2023
    Kuala LumpurLess than 1 year in the role, former employee
    Never get reply from management
    The good thingsFriendly team mates, can working together
    The challengesNo benefits, low salary, management lack of decisions always last minute only answer you. Especially doctors is no benefits at all
    1.0
    PCA
    May 2022
    Less than 1 year in the role, former employee
    physically and mentally stress
    The good thingsgreat cooperation between staff & doctors , friendly working environment .
    The challengesOverwork . Script keep changing , so many paperwork format also keep changing to new version . need to attend unimportant meeting like performance meeting & weekly meeting , very stressful .
    2.0
    Patient Care Ambassador
    Dec 2021
    1 to 2 years in the role, current employee
    Patient Care Ambassador
    The good thingsWorking environment very good with Dr always support staff. Have a best college make us more confident to speak with lot patient.
    The challengesLow basic with lot of work load. Training every week is waste time like can do twice a week. The script also to long and make patient annoying and CA will kena everything. Long working hour not affordable with basic payment.
    3.0
    Patient Care Ambassador
    Jul 2021
    1 to 2 years in the role
    Fresh grad experience
    The good thingsIt's a good start for those who want to gain new knowledge about adulthood and working life. Great environment of work since its inside of mall. They also include allowance for transport so do not worry. Great colleague too as all of them are in the same position as you. Try if you want to gain experience and engage with people. Training with hq will be provided once a week.
    The challengesThe downside of allowance it will be deduct for your kwsp. In term of stress, you will be facing lot of costumer who will treat this place like they own it. I know they went to a private clinic to get adjusted but we surely cannot cater all like its an inclusive place when we also have to promote healthy lifestyle with chiropractic. You won't only entitled as "patient care ambassador" but you will also act as clinic manager, clinic supervisor, clinic marketing, and not to forget you are the the customer support service aka front desk but you will also be working as back desk? In general you will be covering for all the clinic work. Hence, my advice is to make sure you negotiate your basic at least 2.5k. Make sure you get paid as many as the workload they will assign. You have to be fast in term of catching up cause they will not provide proper and full training as the training will be done by the staff on duty so it will be hard for them to arrange a proper timing for you. In term of career progress and increment, there will be none. If you want you need to ask them for it.
    1 person found this helpful
    2.0
    Clinic assistant
    Apr 2021
    Kuala LumpurLess than 1 year in the role, former employee
    Internal appearance of a company is important!
    The good thingsClinic environment is manageable, Dr and colleague here is Friendly and Helpful. Some allowance like transport they also provide.
    The challengesWorse thing in this company, is all Clinic assistant need to have high quality of English speaking and they expected that we are all white worshipping. Always training with given unnecessary script is such a wasting of time. The length of the script can be shorten and the meeting (Training) can make it once a month.
    3.0
    Patient Care Ambassador
    Mar 2021
    Less than 1 year in the role, former employee
    Patient Care Ambassador
    The good thingsI would say working in the clinic as a clinic assistant is not that bad especially Doctor in the clinic here is really Friendly and Helpful when you have no idea about what is chiropractic. Real job scope as a clinic assistant is not that bad if you can handle patient or customer inquiry well and those front desk work like transaction, admin task and etc. This company also provide some benefits such as transportation allowances which is great for those come with public transport or by personal transportation.
    The challengesThe biggest challenge in this company is as a clinic assistant, no matter how good working attitude you are in the clinic, they (refer to the Singapore management team) will never statisfy with your effort and they will not acknowledge and appreciate your hard work in the clinic. They will only keep blaming to the Clinic Assistant for not helping to increase the number of patient in the clinic. By telling the clinic assistant to keep training by memorize and reading the script, they have nothing else to say. They would never know if a patient realize the clinic assistant can be that professional is because all of them were scripted. Lastly is the every Tuesday meeting, is a waste of time and should be using that time to treat patient and also not to tell the clinic assistant to keep role play with the same script over and over again. This company could never provide a final solution for every meeting because they will just keep changing their script and their mind.
    4.0
    Customer care
    Jan 2020
    Less than 1 year in the role, current employee
    Fun place to work but not for the weak
    The good thingsOther worker and Chiropractor are very friendly if you know how to adapt yourself well in their enviroment. Got to meet a lot of nice people along the way. Most clinic located in the mall. Not too strict working enviroment. Growing company.
    The challengesTypical task include handling customer who treat you like nothing because they pay for the services. Managing a difficult customer who doesn't want to follow procedure and only thinking about their own "precious time".Work life balance is difficult since it is a long working our.They have a sructured training but you need to learn quickly on your own basis because they wont tell you what to do each time. No career development. Mentally drain.
    4.0
    Patient care ambassador
    Jul 2019
    1 to 2 years in the role, current employee
    Great
    The good thingsEnjoy the environment.
    The challengesA bit stressful in handling patients but the environment in workplace is great.
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