Ratings for Chubb Insurance are shared as-is from employees in line with our community guidelines
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1.0
Executive
Mar 2025
Kuala Lumpur City Centre Kuala Lumpur11 to 12 years in the role, current employee
Both the manager and department head behave like turtles—hiding when issues arise and pushing staff forward as scapegoat.
The department head gossips about other staff members in front of employees, displaying a lack of professionalism.
There is no guidance from management. When staff ask questions, they are dismissed and blamed for incompetence. Managers provide vague, merry go roundabout answers that ultimately lead nowhere.
. During appraisals, staff are asked indirect questions, such as, "How do you plan your work arrangements on Saturdays?"
. Both the manager and department head behave like turtles—hiding when issues arise and pushing staff forward as scapegoat.
.No salary increments—0%.
The work environment is extremely toxic.
The company should reassess the capabilities of the department head. Six employees have resigned from the same department around the same time. So, who do you think is the real troublemaker—the management or the staff?
The good thingsColleagues supported each other
The challengesStaff are labeled as "calculative" if they leave on time and are unwilling to work on Saturdays.
Managers send WhatsApp messages after office hours, pressuring staff to complete tasks at home.
5 people found this helpful
5.0
claim department
Dec 2022
Good experience with good people
The good thingseverything is good like culture and environment
The challengesGood mental and physical are important to face all the problems from inside and outside
4.0
Finance Operations Specialist
Aug 2022
Kuala Lumpur
Funny and challenging work environment
The good thingsGood relationship with colleagues
The challengesMany timeline of work have to achieved
4.0
Senior marketing executive
Jul 2022
Kuala Lumpurcurrent employee
Bittersweet with a lot of experience gained.
The good thingsWarm and friendly culture from below up to top management.
The challengesSeniority and skin colored is still the benchmark even tho knowledge is not at a par.
5.0
Clerk
Jul 2022
Petaling Jaya Selangor5 to 6 years in the role, former employee
Too many experience i got
The good thingsMany friend and together working
The challengesCommunicate with any client
3.0
Sales Support Specialist
Jun 2021
Penang3 to 4 years in the role, current employee
Product knowledge is very important
The good thingsI have no comments on this.
The challengesGossip a lots, not sharing, heart broken, not as team work, not a good working environment and etc.
5.0
Branch head
Jun 2021
Kota Kinabalu Sabah1 to 2 years in the role, current employee
ITS GREAT EXPERIENCE WORKING WITH GREAT COMPANY
The good thingsALWAYS HELP EACH OTHER AND WORK AS A TEAM
The challengesNEED REVIEW SOME PROCEDURE FOR IMPROVEMENT
2.0
Manager
Apr 2021
5 to 6 years in the role, current employee
Though benefits are great, career advancement is almost impossible.
The good thingsThe benefits are great!
The challenges1. Inequity - in reward, development and advancement opportunities
2. Systems/processes from different legacies hence repetitive administrative work to satisfy the multiple systems
Employees who 'can-do' are willing to do more and go the extra mile are taken for granted; employees who 'can-talk' with no substantial production eventually gets rewarded.
3 people found this helpful
3.0
Business Development Manager
Mar 2021
Kuala Lumpur5 to 6 years in the role, former employee
Average Work Experience
The good thingsIdeal Staff Benefits
The challengesCulture & Environment
3.0
EXECUTIVE TEAM LEADER
Nov 2020
9 to 10 years in the role, current employee
gain experience but would love to explore further
The good thingsOnly my chidren and my focus to level up my own self respect.
The challengesunable to level up on career development
5.0
Cashier and general clerk
Oct 2020
3 to 4 years in the role, former employee
Ace jerneh and Chubb insurance
The good thingsGood to be alone work forward work progress work on and off and stay healthy and buy food with lunch time hour
The challengesChallenge have to wait customers and clients and more customers
5.0
Sales executive
Sep 2020
3 to 4 years in the role, former employee
one of the best place to work. good collegues
The good thingsalways have activities for the staffs, fun place to work. staffs dont get bored working here. superiors are warm and friendly
The challengessales numbers can't be met sometimes, targets are high at times.
4.0
Accounts reconciler
Sep 2020
1 to 2 years in the role, former employee
Good environment, good benefit
The good thingsGood Benefit. Work in a good team. learn many things that new for me and i am fast learner and not give up to try to do new task. Equipment in good condition in the company. Near to the public transport.
The challengesi dont have experience so i learn a bit tough work but still can manage. Far from my house so time consuming traveling to the office.
5.0
Telemarketing executive
Oct 2019
Enjoy to work talking to customers
The good thingsGood environment and convenient
The challengesVery high targets...so now days very difficult to achieve targets
1 person found this helpful
5.0
CredIT controller
Oct 2019
3 to 4 years in the role, current employee
Salary is a bit low
The good thingsNot to say very good but average working here is good as my boss in my department is very professional.
The challengesUsing 2 system which i handle both meridian & polisy asia system.Some of us only handle one system only but for credit control department all of us must use both system.
5.0
Agency Department
Sep 2019
Less than 1 year in the role, former employee
Awesome
The good thingsPeople and the working environment
The challengesPositive work challenges
5.0
Business Support Officer
Jul 2019
5 to 6 years in the role, current employee
Career development
The good thingsChubb is giving opportunities for you to grow and enhance your career. Chubb encourage staff to keep learning by giving the sponsorship to further study in insurance industry and also they allowed you if you wish to transfer department for learning purpose.
The challengesThe challenges is only stress in working which is normal. Chubb is a good employer and care for their staff.
5.0
Customer care
Jun 2019
5 to 6 years in the role, former employee
Its a alarm security company
The good thingsIve given good opportunity to experience many types of cases to deal with bankers.
The challengesThe challenges in this job was, when comes to speed up our targets.
5.0
Admin
Apr 2019
Less than 1 year in the role, former employee
Good management and team work
The good thingsgive good experience of work teach me in management skill and team work
The challengesgive worker space to express their idea
4.0
Senior Business Development Manager
Mar 2019
3 to 4 years in the role, former employee
You are independent
The good thingsThe skies the limit with your abilities and time. Know you are never standing alone and there is always someone to share with you.
The challengesAlways on your toes on new ideas, new markets opportunities and meeting colleagues online whom are doing the same thing with you regardless of the country you are working in.
1 person found this helpful
4.0
Consume Line
Oct 2018
3 to 4 years in the role, current employee
Consume Line With Marketing Strategy
The good thingsGreat working environment & full with good vibes. Company understand well and suit employees needs by provided necessarily assistance, training for people development as well.
The challengesExperienced communication breakdown between department
1 person found this helpful
4.0
Internal asjuster
Jul 2018
3 to 4 years in the role, current employee
To learnt more about out of the box in between your work
The good thingsBenefits and allowance
The challengesIs much difficult to be satisfied your work by the regional audit
3.0
Telemarketing Manager
May 2018
1 to 2 years in the role, former employee
Good company, Bad management
The good thingsGood benefits such as medical card, parking reimbursements, car subsidy and many more..
The challengesDirect Marketing and Telemarketing Department are managed poorly by unprofessional HODs.
5.0
Inhouse Loss Adjuster
Jan 2018
7 to 8 years in the role, current employee
Discover your potential
The good thingsyou will push your limit
The challengesmulti tasking, oerfectionist
5.0
Executive telemarketing consultant
Dec 2017
5 to 6 years in the role
Work as family
The good thingsFriendly staff start from higher position until non executive position..and understanding boss.
The challengesTo hit target..with all insurance out there.. we have to be creative n thinking out the box to hit the target..and is not easy to do.. and that is the challenging part, working in chubb insurance Bhd.
5.0
Specialist
Oct 2017
Less than 1 year in the role, current employee
Good environment and friendly people
The good thingsManageable stress and balance workloads
The challengesCareer development opportunities might be a bit hard
4.0
Business development
Jul 2017
1 to 2 years in the role, current employee
Friendly working enviroment
The good thingsFriendly colleagues,good working environment!
The challengesChallenge on man power,as 1 department is only few staff..but yet the staff is friendly..
4.0
Intern
Jul 2017
Less than 1 year in the role, current employee
Easily adaptive in environment and sociable colleague
The good things+ Colleague treats you part of their team as they does not bias based on your current skill set, they are sociable and very active in outdoor sporting.
+ Given chance to learn new skill. Tasks are not always given to experts but other average colleagues so that colleagues can help to improve themselves by learning from previous similar task and receive guidance from experts.
+ Planned driven task. Tasks are well-located in terms of duration as superior rarely will enforce task to be finished in illogical duration and start new task immediately.
The challenges- Operation work-life balance. It gets dull over time while everyday will be provided similar task like previous day.
4.0
Customer service
Jun 2017
3 to 4 years in the role, current employee
Good
The good things8hour job
The challengesHandling client
5.0
Senior web designer
Jun 2017
3 to 4 years in the role, current employee
A good place to work
The good things-Nice manager and colleagues, everyone is friendly and helpful.
-Good enviroment especially for senior level
The challengesLack of training and career improvement.
1 person found this helpful
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