Citibank
    (184 reviews)

    Company Reviews

    Working at Citibank

    4.1184 ratings in total
    5
    83
    4
    63
    3
    18
    2
    8
    1
    12
    93%
    Rate salary as high or average
    84%
    Employees recommend this employer to friends
    Work/Life balance
    3.6(184 ratings)
    Career development
    3.9(184 ratings)
    Benefits & perks
    4.1(184 ratings)
    Management
    3.6(184 ratings)
    Working environment
    4.1(184 ratings)
    Diversity & equal opportunity
    1.0(1 ratings)
    Ratings for Citibank are shared as-is from employees in line with our community guidelines

    reviews

    Showing 8 reviews for Kuala Lumpur
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    3.0
    KYC Operations Analyst
    May 2025
    Kuala Lumpur City Centre Kuala LumpurLess than 1 year in the role, former employee
    A high-pressure environment with room for improvement in communication and support.
    The good thingsThe brand name is well-recognized, and the company offers exposure to global banking operations and structured processes.
    The challengesThe workload was often overwhelming with tight deadlines, and communication between departments could be improved for better coordination.
    1 person found this helpful
    4.0
    Transfer Agency
    Jul 2023
    Kuala LumpurLess than 1 year in the role, former employee
    Being a fresh grad, it was an eye opener to work in the banking industry.
    The good thingsHybrid work arrangements enables to find work life balance.
    The challengesEarly morning shift causes difficulty to travel if you do not possess own transport.
    5.0
    Manicurist
    Dec 2022
    Kuala LumpurLess than 1 year in the role, former employee
    have many mony can uae
    The good thingsvery good i very like job vwey very like this job all the best
    The challengesthis people very frinly and very good all the best
    5.0
    Accountant
    Feb 2021
    Ampang Kuala Lumpur3 to 4 years in the role, former employee
    Citi is an excellent place to work, learn and grow. Its an equal opportunity employer.
    The good thingswork life balance, good benefits.
    The challengesLow bonuses and Poor management team
    3.0
    Customer service
    Oct 2016
    Kuala Lumpur1 to 2 years in the role, former employee
    good
    The good thingsgood benefit,good teamwork
    The challengeshave to archive sales target
    5.0
    Customer service team leader
    Oct 2016
    Kuala Lumpur3 to 4 years in the role, current employee
    A place where you are given opportunity to learn and recognise those perform, give you direction and guidance for career growth.
    The good thingsI enjoy working here because I receive great support from management to enhance my skill and give me great opportunity to grow. I'm able to choose my desirable job function after fulfil 2 year, have great tools from HR to explore my strength and weakness and also how can I change my weakness to strenght. Beside this, Citi staff can enjoy awesome benefits and will benefit their immediate family as well. Basically Citi recognise people who perform regardless of seniority.
    The challengesCiti is a fast growing financial institution and organisation, things change every day. As Citi staff need to have ability to adopt to Changes fast and ability to be aligned with organisation direction. Beside this, need to have positive approach toward criticism and willingness to changes in order to achieve department goal and organisation objective.
    5.0
    Branch Service Operation
    Oct 2016
    Kuala LumpurLess than 1 year in the role, current employee
    Great!
    The good thingsEnvironment and all positive vibes only!
    The challengesNothing
    4.0
    Citiphone Officer
    Oct 2016
    Kuala Lumpur3 to 4 years in the role, former employee
    Great Environment
    The good thingsgreat team and great environment
    The challengesonly to reach target
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