City Facilities Management
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    City Facilities Management
    (19 reviews)
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    Company Reviews

    Working at City Facilities Management

    4.119 ratings in total
    5
    10
    4
    5
    3
    0
    2
    3
    1
    1
    84%
    Rate salary as high or average
    84%
    Employees recommend this employer to friends
    Work/Life balance
    3.9(19 ratings)
    Career development
    4.0(19 ratings)
    Benefits & perks
    3.4(19 ratings)
    Management
    3.6(19 ratings)
    Working environment
    4.1(19 ratings)
    Diversity & equal opportunity
    3.8(5 ratings)
    Ratings for City Facilities Management are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 19 reviews sorted by most recent
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    most recent
    2.0
    cannot disclosed
    Apr 2026
    Bangsar Kuala Lumpur1 to 2 years in the role, former employee
    I have really bad experience with line manager
    The good thingsFlexible working hour WFH arrangement Supportive colleagues
    The challenges-Bad attitude and favouritism of line manager and HOD -Line manager simply don't like you because you didn't join futsal/badminton every weeks. -Retrenchment - I still wonder why I'm selected since no explanation from line manager or HOD -HR just sweet talking when they said they will give resume/cv to recruiter/recruitment agency -I'm still wondering if the retrenchment is just a tools used to get rid of staffs and recruit new employees with lower pay.
    1 person found this helpful
    4.0
    Manager
    Oct 2025
    Bangsar Kuala Lumpur9 to 10 years in the role, former employee
    A happy place to work in.
    The good thingsBest place to learn and develop career. Inclusive environment + employee engagement program. Senior leaders are supportive and lead with empathy. Office connected to LRT station and offer hybrid work arrangement.
    The challengesUncertainties on projects sustainability. Remunerations.
    5.0
    Regional Facilities Manager
    Aug 2025
    Butterworth Penang5 to 6 years in the role, current employee
    Very good company to work
    The good thingsGood environment, team work. Management give full support to all staff. Continuous education sponsor by company.
    The challengesnot at all, i have nothing dislike for this company
    2.0
    Helpdesk Agent
    Jul 2025
    Kuala Lumpur City Centre Kuala Lumpur5 to 6 years in the role, current employee
    Need to be mentally prepared for the expected challenges and accuracy is very important.
    The good thingsGood salary pays and supportive superior. Hybrid working environment 70% WFH and 30% WFO. Office building beside the LRT Bangsar and easy to find food around here.
    The challengesThis company's profit relies on its projects, and if a project ends, you may be retrenched. Some employees have been retrenched multiple times, even after serving the company for over 10 years. Additionally, the high call volume reaching up to 70–80 calls per day. Approximately 40% of the time is spent making outbound calls. Some technicians are not very cooperative and may become unnecessary mad likely due to overwhelmed jobs. You need to be mentally prepared for the expected hiccups.
    1 person found this helpful
    5.0
    RHVAC Manager
    Feb 2025
    Kuala Lumpur City Centre Kuala Lumpur3 to 4 years in the role, former employee
    Good company to work for.
    The good thingsMost caring company .
    The challengesLimited parking lot.
    1 person found this helpful
    5.0
    Helpdesk support
    Jul 2023
    3 to 4 years in the role, former employee
    I have great experience working in this company. This company practice work-life balance which is you can work from home and office too. I just come to office approximately only 6 times a month. The rest of working days, I can work from home. The top higher management and managers are very well supportive to below level staff. You will be happy working here.
    The good thingsSupportive teammates and managers Work-life balance 80% WFH, 20% Office Can demand high salary Work place connected to LRT Bangsar
    The challengesI worked at Helpdesk Dept. There are too many calls a day until sometimes you unable to get rest for straight 8 hours working. Your focus and attention must 100% to computer as calls non stop from morning to evening. Many works tasks given by managers, follow up customers' cases that need to be completed within same day. Fast work and 100% accuracy are very required in order to deliver correct updates to customers to avoid complaint.
    1 person found this helpful
    5.0
    Rahsia
    May 2023
    Good bosses. Friendly working environment.
    The good thingsWork-life balance is really apply in this company.
    The challengesSustainable. Depending on client contract.
    5.0
    Procurement
    Mar 2023
    Kuala Lumpur3 to 4 years in the role, former employee
    Great working experience
    The good thingsSystem advance , paperless , great management
    The challengesLack of transparency
    4.0
    Technician
    Jun 2020
    1 to 2 years in the role, former employee
    A title MST is worth its meaning.
    The good thingsProper work environment. Great team management. Benefits and more. Learn something new everyday. Best place to work for learning everything basic about maintenance.
    The challengesMiss communication occur from time to time.
    5.0
    Skilled electrician
    Mar 2020
    5 to 6 years in the role, former employee
    my experience working here is tiring yet satisfied
    The good thingscompany supports to further in skill chargeman A0
    The challengesperform job that related with high voltage of electic
    1 person found this helpful
    4.0
    RHVAC Technicians
    Jan 2020
    Seri Kembangan Selangor3 to 4 years in the role, former employee
    RHVAC Technicians
    The good thingsWork with less supervision and work followed with company system given.
    The challengesStand alone technician and good salaries been paid.
    1 person found this helpful
    5.0
    Account
    Aug 2019
    Less than 1 year in the role, former employee
    Account
    The good thingsCooperative teammates and higher management
    The challengesHad to stay back almost everyday for account department
    2 people found this helpful
    4.0
    IT
    Aug 2019
    1 to 2 years in the role, former employee
    Good place to be settled.
    The good things-Great colleague around the office -Open office concept -Not too bad office view -office is easy Access with public transport. -Breakfast and lunch have lots of options nearby -Management encourage Annual Leave to be fully utilize. -Able to go back on time Not a bad company if can tolerate the challenges working for them.
    The challengesUniform policy for office personal -great for people who are working in factory production or meeting client formally. but in office setting? Yearly Incentive policy -Late in 1 minute effect your incentive -MC best taken < 3x to get higher incentive -No carry forward balance leave Office Atmosphere -Air Condition MUST be set to 24 throughout the office -NO LOUD MUSIC/SOUND or DISCUSSION in open area -NO EARPHONES or USING them to listen to music
    7 people found this helpful
    1.0
    Chargeman
    Apr 2019
    Good work place
    The good thingsEnvironmental good and more experience can get
    The challengesIndependent doing work
    2.0
    Procurement
    Sep 2018
    3 to 4 years in the role, former employee
    too much work need to be done in a time
    The good thingsoffice is open space concept, easily to communicate with other department.
    The challengestoo many workload, need to handle store over Malaysia with only small department.
    5 people found this helpful
    5.0
    Energy Bureau
    Jun 2017
    Less than 1 year in the role, current employee
    Well Life Balanced
    The good thingsMy boss is very knowledgeable, professional and very concern about all his staff.
    The challengesThey are very particular with the working hours. They are very strict with the working hours which for me it is not necessary to do that. When your office is in the centre of Kuala Lumpur, it would have been better if the company allow the flexibility working hours. (eg: if you punch card at 9.30am, your working hours will be from 9.30am - 6.30pm)
    9 people found this helpful
    5.0
    RHVAC Technician
    Apr 2017
    1 to 2 years in the role, current employee
    RHVAC
    The good thingsLearn new problem, new skill, problem solving method.
    The challengesJob must settle on time, 24 hours standby for refrigeration system brekdown.
    1 person found this helpful
    4.0
    Energy Analyst
    Oct 2016
    Bangsar Kuala LumpurLess than 1 year in the role, current employee
    Eco-Friendly Office and Fun Environment
    The good thingsThe design of the office is an open-space concept and it makes all the staff can communicate to each other easily. Hence, strong bonding can be built among us. Besides that, the company will provide \"Healthy Breakfast\" to their staff once in a month and also various type of fresh fruits are providing in the pantry for every morning in order to encourage the staff to have healthy life.
    The challengesThey are still a new company. Therefore a lot of work need to prepare from scratch. However, I can see a lot of potential in this company as many business opportunities can be growth in a few years. Their business partners in Malaysia are with Giant Holdings and Diary Farm.
    6 people found this helpful
    5.0
    Technical manager
    Jul 2015
    Less than 1 year in the role, current employee
    Technical Manager
    The good thingsI have a freedom to come up with my new idea and its was accepted by other. The cooperation from other team members its greats and all of us working in the nice environment and friendly scenario.The facilities and working environment was excellence with all the coffee and tea making facilities and rest area which is very comfortable.
    The challengesNil
    3 people found this helpful
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