Computacenter
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    Computacenter
    (23 reviews)
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    Company Reviews

    Working at Computacenter

    4.023 ratings in total
    5
    10
    4
    9
    3
    0
    2
    2
    1
    2
    92%
    Rate salary as high or average
    83%
    Employees recommend this employer to friends
    Work/Life balance
    3.8(23 ratings)
    Career development
    3.1(23 ratings)
    Benefits & perks
    3.4(23 ratings)
    Management
    3.6(23 ratings)
    Working environment
    4.1(23 ratings)
    Ratings for Computacenter are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 23 reviews sorted by most recent
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    most recent
    4.0
    Service desk analyst
    Dec 2021
    Puchong Selangor3 to 4 years in the role, current employee
    a friendly atmosphere with good colleague
    The good thingsfriendly atmosphere, a team with good leader and colleague and a lot of benefit and perk is given to workers
    The challengeshigh volume of call, chat, and a lot of handful task need to be achieved given within a time period
    2 people found this helpful
    5.0
    Service desk analyst
    Sep 2021
    Puchong Selangor3 to 4 years in the role, current employee
    you can earn what you get by being hardworking
    The good thingswork environment friendly, very understanding team leader and manager
    The challengeshigh volume of call during peak season expected evaluation every month needed to achieve
    5.0
    Michelin project
    Sep 2021
    Serdang Selangor1 to 2 years in the role, former employee
    Company with great motto
    The good thingsA lots of outdoor activities for project based and company based besides of just working everyday.
    The challengesWas difficult when working in the project I participated at the beginning because of the knowledge gap and processes failed to provide by the previous support. But we have overcome in the end with the help of our colleagues, trainer, knowledge provider, team lead and OM.
    5.0
    Service desk analyst
    Jun 2021
    Selangor1 to 2 years in the role, current employee
    Working environment during pandemic
    The good thingsWorking from home. The company management pro-actively making sure our safety is priority. We have been working from home 95% of the time since March 2020. I hope this continue on.
    The challengesLack of leadership from my direct manager.
    1.0
    Service desk agent
    Apr 2021
    Less than 1 year in the role, current employee
    Not a good experience
    The good thingsWork from home during this pandemic.
    The challengesThe TL and manager doesn't know anything. When you are facing difficulties on how to solve the issue, they don't know how to answer you. They don't even know which software is support by which team. You have to learn and figure out all by yourself. Totally no support from the TL
    1 person found this helpful
    1.0
    Senior Advisor
    Feb 2021
    3 to 4 years in the role, former employee
    Poor management, no direction
    The good thingsGood team and normal workload. Offers some overtime pay for holidays and when extra time is needed.
    The challengesWage freeze. Management has no direction or involvement in the job-at-hand. Management is a "Yes Man" without leadership. Promotions are appointed regardless if you want the responsibility with no major salary bump.
    2.0
    IT Role
    Sep 2020
    3 to 4 years in the role, former employee
    Good job, but wage freeze
    The good thingsCompetitive salary to start.
    The challengesCompetitive salary to start, but no raises. High turnover rate. No direction from upper management. Management doesn't listen to listen or show any care for employee input.
    4.0
    Service desk analyst
    Mar 2020
    3 to 4 years in the role, current employee
    Good Environment and Management
    The good thingsNo politics management and people are friendly.
    The challengesLack of opportunities, hard to get promote.
    4.0
    Service desk analyst
    Feb 2020
    1 to 2 years in the role, former employee
    Good Work, Life, Balance
    The good things- Get back on time. - 9 hour of working - learned many new thing - good management - great environment and people - good HR
    The challenges- be careful with SLA breach - low increment per year. Should demand high salary when in interview before too late. Hard to increase - sometimes the team lead not monitoring or make a good judgement who is playing around and who is seriously working. - 3 years working in the company then only can get promotion to senior level unless you like to talk a lot and friendly with higher authority.
    1 person found this helpful
    5.0
    Customer services
    Dec 2019
    Great working environment
    The good things- They will provided you with excellent training course before starting a role. - The Management is very good and helpfull. - Could work together with nice people. - Work and life balance.
    The challengesFacing the client's user.
    4.0
    Business Support
    Jun 2019
    Great colleagues!
    The good thingsWelfare was well taken care of, great colleagues, and open culture.
    The challengesA decision will always come slightly later than expected.
    4.0
    Service Desk Analyst - SWIFT
    Feb 2019
    Good Remuneration balance with Performance Review
    The good thingsQuiet and structured working environment with strong Standard Operating Procedures and guidelines. Warm and friendly staff. Staff willingness to help you improve to your best in you. Attractive sports and games activities available for your participation.
    The challengesAble to work with different people from all walks of life and work experiences. in the ability to understand once individual SWOT analysis is a challenge for every Line Managers. Line Managers must equipped with various "leadernomics" know-how skills to brand their colleagues to set a higher goal in their work performances.
    5.0
    Regional Service Director
    Aug 2017
    9 to 10 years in the role, current employee
    Winning Together!
    The good thingsFlat management structure in the organisation. Senior management that listens and engage in conversation with the staff. Office location is great with plenty of amenities and eateries all around.
    The challengesThe company do the big things well but small things can be a little challenging at times.
    4.0
    FLA
    Jul 2017
    1 to 2 years in the role, current employee
    great working environment
    The good thingsGreat company with good work life balance
    The challengesNot attractive benefits
    5.0
    Senior human resource executive
    Apr 2017
    Challenging
    The good thingsFlexible
    The challengesRapid and uncertain changes
    5.0
    office worker
    Feb 2017
    3 to 4 years in the role, current employee
    Healthy work environment
    The good thingsInteresting challenges. Different customer types of different sizes, and different levels of technical depth required. Most managers tend to be very open and direct, however it also depends on your manager. The company tends to promote from within, which is a good thing.
    The challengesOrganization is quite flat and still largely Service Desk based, although this is starting to change.
    1 person found this helpful
    5.0
    Equipment and process Engineering
    Dec 2016
    1 to 2 years in the role, current employee
    Nice boss
    The good thingsExpose to many new and old equipment
    The challengesAble to expose to many type of machine and process .
    5.0
    Senior Analyst
    Nov 2016
    3 to 4 years in the role, current employee
    Great place to work
    The good thingsAwesome team and understanding managemnt
    The challengesNo complains
    4.0
    IT analyst
    Nov 2016
    Puchong Selangor1 to 2 years in the role, former employee
    Good team and environment to work with.
    The good thingsGood benfit to keep the worker motivate all the time.
    The challengesLocation. Heavy traffic.
    4.0
    Incident manager
    Jul 2015
    1 to 2 years in the role, former employee
    Flexible calm working environment
    The good thingsFlexible in terms of working style. No managers breathing down your neck during your work hours. Communication to manager and higher management is easy. As a whole, its a wonderful place to work at. If you get your job done, nothing to worry about.
    The challengesThe role I assumed there, I did not face any challenges. Day in day out it went smooth.
    1 person found this helpful
    5.0
    Access Management Analyst
    Jul 2015
    1 to 2 years in the role, current employee
    My Experience in Computacenter (M) Sdn Bhd
    The good thingsEveryone in the organization were so friendly. They understand your needs, and works together in resolving the issue/needs. The organizations accept new idea's from employee's from the very first day itself. We have gatherings, team building events and even birthday celebrations every month. This makes the work place very interesting and fun.
    The challengesIncrease of salary packages, which would be helpful as the economy crisis leads to increase of daily life needs. Best performers award to be given to each teams, rather than in whole project.
    2.0
    Service desk analyst
    Jul 2015
    1 to 2 years in the role, current employee
    Computacenter
    The good thingsMany food gatherings and nice pantry with stock biscuits and drinks.
    The challengesBetter career planning and processes.
    4.0
    Team Leader
    Jun 2015
    Team LEader
    The good thingsopenness and energetic
    The challengesjust a service desk office
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