Company Reviews

    Working at Credit Guarantee Corporation Malaysia Berhad

    3.561 ratings in total
    5
    19
    4
    17
    3
    10
    2
    6
    1
    9
    82%
    Rate salary as high or average
    74%
    Employees recommend this employer to friends
    Work/Life balance
    3.3(61 ratings)
    Career development
    3.0(61 ratings)
    Benefits & perks
    3.4(61 ratings)
    Management
    2.9(61 ratings)
    Working environment
    3.3(61 ratings)
    Diversity & equal opportunity
    2.3(4 ratings)
    Ratings for Credit Guarantee Corporation Malaysia Berhad are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 61 reviews sorted by most recent
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    most recent
    5.0
    Manager
    Jul 2025
    Kelana Jaya Selangor1 to 2 years in the role, current employee
    Empowering, purpose-driven work with opportunities to grow, alongside challenges that push you to be better.
    The good thingsWorking at CGC Malaysia has been a rewarding experience. The company plays a vital role in supporting the growth of Malaysian MSMEs, and it’s fulfilling to be part of a mission that has a real impact on the local economy. From a workplace perspective, CGC promotes a strong culture of integrity, accountability, and continuous improvement. There’s a clear commitment to employee development, and I’ve personally benefited from structured learning opportunities, leadership exposure, and cross-functional projects that have expanded my skill set. Overall, CGC is a great place for professionals who want to grow their careers while contributing to a meaningful cause. It’s an organisation that values both people and purpose.
    The challengesLike any organisation, CGC Malaysia has its areas for improvement. One of the main challenges is navigating the pace of change, especially as we evolve our systems and frameworks to meet growing business needs. At times, decision-making processes can be lengthy due to layers of governance and approvals, which may slow down implementation or innovation. Additionally, as the organisation grows, clearer communication around career progression pathways and job rotations would be beneficial, particularly for younger talents or those seeking long-term development within the company. That said, what stands out is that CGC is open to feedback. Many of these challenges are already being addressed, and it's encouraging to see active steps being taken to improve processes, systems, and employee engagement.
    1 person found this helpful
    3.0
    Senior Analyst
    Jul 2025
    Kelana Jaya Selangor4 to 5 years in the role, former employee
    One of the best jobs under good leaders until it became a toxic workplace
    The good thingsthe job itself is one of the best job that i had experience. being a non-prescribed DFI/quasi-DFI with its own unique mandate. under good leaderships, the place is one the best to work at and i could not emphasise more how the job/projects that we have to oversee were and are still the best and interesting throughout my working experience. generally, people here are friendly and easy to work with. maybe a handful who have their own "air". 3 stars rating because the job is interesting and fun when under good leaderships.
    The challengeswork culture here loves the "tai-chi" method. meetings are long winding without getting straight to the point and/or any conclusion. this made objectives unmet. sr mgt wont address the issue with the "culture" here, worried that it reflects bad management. family day/social rec budget cut to increase training budget, but employees do not get access due to "gatekeeper" has personal vendettas with those who have different opinion/disagreement from them. a lot of "kipas" or to the extreme - "aircond" culture. performance are based on who can aircond most, not by merit. undervalued, lowly paid, heavy workload & no career development unless you aircond. experienced a toxic boss that treats the team as its own enemy - fronting the dept on its own as if the works were a one-man-show without the team's support. demeaning & objectifying infront the team, also throws other depts' work to us. the company is becoming a toxic workplace due to toxic individuals who have the dotted lines to sr. mgt.
    2 people found this helpful
    1.0
    Executive
    May 2025
    Ara Damansara Selangor2 to 3 years in the role, current employee
    It’s better to find a company that values professional work rather than one focused on flattering bosses.
    The good thingsThe only benefit here is a higher salary than the market average, but it comes with significant mental and physical strain.
    The challengesThe toxic environment created by top management and extending through managerial levels forces all employees to adapt to negativity, making the workplace unpleasant for everyone.
    6 people found this helpful
    1.0
    Risk Analyst
    Apr 2024
    Kelana Jaya Selangor3 to 4 years in the role, former employee
    The worst working environment, particularly risk department.
    The good thingsNothing good about this company. System is out, senior management team have no idea about their responsibilities and benefit below the average.
    The challengesPeople live in stone age and extremely a toxic environment to work.
    8 people found this helpful
    1.0
    Corporate communication executive
    Aug 2023
    Selangor5 to 6 years in the role, former employee
    Toxic company and Management
    The good thingsStable Salary and bonus
    The challengesNo worklife balance Toxic management
    5 people found this helpful
    4.0
    Assistant manager
    Mar 2023
    Selangor
    Good working environment
    The good thingsWork life balance Less stress
    The challengesPromotion Difficult to understand the direction
    1.0
    Analyst
    Jan 2023
    1 to 2 years in the role, former employee
    Managers aren’t great people here
    The good thingsColleagues are supportive
    The challengesManagers don’t have empathy
    2 people found this helpful
    2.0
    Executive
    Jul 2022
    Malaysia3 to 4 years in the role, former employee
    No work life balance
    The good thingsStandard salary for banking industry
    The challengesMicro manage, not respect staff weekend, push on target but have very poor system, most of them very busybody even ask why u want to take AL. Old people company, young people usually never stay long in here
    3 people found this helpful
    3.0
    Assistant Branch Manager
    Jun 2022
    Sabah11 to 12 years in the role, current employee
    I am looking for a good mentor and leadership
    The good thingsInvolved with SME customers, Help them , experience
    The challengesInternal System and Superiors
    1 person found this helpful
    5.0
    Executive
    May 2022
    Alor Setar KedahLess than 1 year in the role, current employee
    Supportive colleagues
    The good thingsBless with my supportive & positive colleagues and manager.
    The challengesSame with other financial institution
    1 person found this helpful
    1.0
    anonynomous
    Apr 2022
    Kelana Jaya SelangorLess than 1 year in the role, former employee
    Not a good place to grow
    The good thingsThe salary is good…colleague is helpful
    The challengesthe worse ever experience…Too micromanage staff and simply yell at staff with no respect 👎….their turnover staff is very high. ppl come and go.
    5 people found this helpful
    5.0
    Senior Client Relations Executive
    Jan 2022
    SelangorLess than 1 year in the role, current employee
    A good place to start.
    The good thingsThe boss is an amazing mentor. In the direction of professionalism and effective teamwork.
    The challengesThere is less of a work-life balance. It's difficult to strike a balance between work and personal life, but it's necessary.
    1 person found this helpful
    3.0
    Executive
    Sep 2021
    5 to 6 years in the role
    Love the perks, not the working environment
    The good thingsEnjoyed working with my colleagues in a family-like environment (though sometimes they tend to get nosey), plus competitive benefits offered to all staffs. Long Friday breaks are also great too.
    The challengesToo many red tapes and super rigid working style. I'd expect a 40-year old company to be matured in their processes and workflows but it is really hard for them to adapt new things, where some of them are still in the 90's ideology. If yall ain't flexible enough, just forget about your digitalization stuffs, folks. Really.
    7 people found this helpful
    2.0
    Senior Executive
    Mar 2021
    Petaling Jaya Selangor1 to 2 years in the role, former employee
    Highly not recommended
    The good thingsNice colleagues and good perks
    The challengesthe management is poor, lack of leadership, micromanaging. They are harsh and old school mindset. Unhealthy working environment. They are emphasizing digitalization too bad they are not ready. Not recommended for those who want career progression.
    4 people found this helpful
    1.0
    Manager
    Jan 2021
    Petaling Jaya Selangor1 to 2 years in the role, former employee
    Nothing good about this Company
    The good thingsThe colleagues are ok
    The challengesDealing with autocratic leaders and no trust with the employees The leaders believe that working hard until late hours is great No work life balance HR is lousy Office is too dark and scary
    8 people found this helpful
    1.0
    HR
    Dec 2020
    Selangor1 to 2 years in the role, former employee
    Poor leadership. Especially the SVP HR, bad leader and harsh. Bad working environment
    The good thingsNothing is good about the company.
    The challengesThe leadership - SVP HR and COO management style are bad and the working environment is not healthy.
    7 people found this helpful
    3.0
    exec
    Sep 2020
    stressful and pressure.
    The good thingsalways waste money buying not required thing.
    The challengesto handle stressful.
    4.0
    Internship student
    Aug 2020
    Kelana Jaya SelangorLess than 1 year in the role, former employee
    Good workplace and enjoyable
    The good thingsHaving 6months of internship with CGC is very precious opportunity. I get to learn a lot from my colleagues. Boss and teammate (main branch) are very friendly, always thought me new knowledge. Plus, CGC is acessable by public transport and ease for intern.
    The challengesNot having problem. But I could suggest to improvise their technology usage and more digitalisation.
    5.0
    Trainee
    Jun 2020
    Less than 1 year in the role, current employee
    The working environment recommended
    The good thingsThe coworkers are very supportive and feel free to help others solve the problem.The company is very recommended to gain experience and developing skill
    The challengesThere is hierarchy management needs to follow. This lead the process quite slow and sometimes pending
    3 people found this helpful
    4.0
    Senior Audit Executive
    Jan 2020
    Kelana Jaya Selangor
    Proud CGCian
    The good thingswork-life balance, strategic and attractive remuneration.
    The challengesslow carrier advancement.
    3.0
    Corporate
    Nov 2019
    3 to 4 years in the role, current employee
    Good perks offered
    The good thingsGood perks offered. Good location
    The challengesExtreme expectation by the management, inconsiderate number of staff to perform task, unnessary processes cause delay in obtaining result
    1 person found this helpful
    5.0
    Credit analyst
    Oct 2019
    11 to 12 years in the role, current employee
    Awesome
    The good thingsThe management team very supportive
    The challengesThe culture and friendly staff.
    1 person found this helpful
    5.0
    Employee Experience & Internal Communication
    Jul 2019
    Less than 1 year in the role, current employee
    A good place to start gaining working experience.
    The good things- CGC is changing and moving towards digitalization. Therefore, there are lots of initiatives and new projects that you can be part in and learn a lot. - Very supportive and energetic colleagues. - Offers good benefits for permanent staff. - Quite high salary offered for fresh graduates. - Nice, kind and supportive bosses.
    The challenges- Too many unnecessary procedures. - Hierarchical management. - Not much parking space for all staff. - Conventional office layout.
    1 person found this helpful
    1.0
    Risk Manager
    Jun 2019
    1 to 2 years in the role, former employee
    CGC need to improve alot
    The good thingsNothing great to share.
    The challengesThe Senior Management, unaware on their key responsibilities and lack of accountability. Poor staff management and employees' feedback hardly take into consideration. Overloaded with works and poor system and technology.
    5 people found this helpful
    5.0
    Internship student
    Jun 2019
    Less than 1 year in the role, former employee
    Best working experience
    The good thingsAlthough I'm only an intern, all the staff treat me same as other employee. They exposed me to all activities in CGC.
    The challengesNothing obvious I can say.
    1 person found this helpful
    4.0
    Assistant manager
    May 2019
    9 to 10 years in the role, former employee
    Credit analysis and risk assessment
    The good thingsHealthy environment and good for career development
    The challengesTo complete ad hoc task given and to be competencies in credit evaluation.
    4.0
    Senior executive
    Jan 2018
    3 to 4 years in the role, former employee
    Pleasant working environment and work-life balancr
    The good thingsLong friday lunch hour
    The challengesWork-life balance
    1 person found this helpful
    4.0
    Executive
    Nov 2017
    Knowledgeable and responsibilities
    The good thingsGood relationship within collagues and working environment, high benefits and perks, knowledgeable for future career, humanising management and leadership
    The challengesNot applicable
    1 person found this helpful
    5.0
    Senior Credit Analyst
    Oct 2017
    5 to 6 years in the role, current employee
    Good working environment
    The good thingsBalance in work & life
    The challengesPeople factor
    1 person found this helpful
    5.0
    AudIT executive
    Oct 2017
    1 to 2 years in the role, current employee
    Worth to be part of your career path
    The good thingsMost of it especially on involvement in investigation thingy.
    The challengesThe need to suit yourself with complex environment.
    1 person found this helpful
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